Abu Dhabi, UAESaturday 28 November 2020

These are the most applied-for UAE jobs on LinkedIn during the pandemic

The roles include contact centre agents and compliance managers as the economy adapts to Covid-19

A class action lawsuit brought by a New York-based user claims LinkedIn's iOS app not only copied information from a user's Apple device, but also from nearby computers. The company claims it did not store or transmit user data. Getty Images.
A class action lawsuit brought by a New York-based user claims LinkedIn's iOS app not only copied information from a user's Apple device, but also from nearby computers. The company claims it did not store or transmit user data. Getty Images.

Contact centre agents, compliance managers and partnership managers are the most applied-for jobs in the UAE this year during the Covid-19 pandemic, according to LinkedIn, which analysed applications during March and April.

The professional network found the top applied-for roles centre on the country’s greater need for agility and resilience as the pandemic reshapes the economy and supply and demand in corporate hiring across the UAE and wider region.

“Over the last two months, there has been an increase in demand from applicants for roles in industries such as software and IT services, transportation and logistics, as well as consumer goods," said Arda Atalay, head of Mena private sector at LinkedIn Talent Solutions.

"As a result of the pandemic and changing consumer needs, new opportunities are emerging for job seekers in these industries.”

As the coronavirus spread across the globe, it forced countries to implement strict movement restrictions, which paralysed industries as businesses, schools and shops closed with many losing their jobs or experiencing salary cuts.

LinkedIn says the top-five jobs now being applied for – contact centre agents, compliance managers, partnerships managers, customer service executives and head of operations – reflect the changing business landscape.

The roles with the highest month-on-month percentage growth in applications between March 2020 and April 2020 were included in the top five list.

“With several people continuing to see their employment circumstances change, it’s likely that we’ll see more people applying for these roles,” Mr Atalay said.

Jobseekers can stand out by updating their CVs and LinkedIn profiles, practicing interview techniques and gaining new skills, he added.

The top five most applied for jobs on LinkedIn are:

1. Contact Centre Agent

The skills required: Customer satisfaction, teamwork and customer experience

The industries recruiting: Software and IT services, retail and finance

2. Compliance Manager

The skills required: Anti-money laundering, KYC and regulatory compliance

The industries recruiting: Transportation and Logistics, finance and consumer goods

3. Partnerships Manager

The skills required: Business development, strategic partnerships and team management

The industries recruiting: Public administration, software and IT services and healthcare

4. Customer service executive

The skills needed: Customer satisfaction, team management and customer relationship management

The industries recruiting: Transportation and logistics, software and IT services and consumer goods

5. Head of Operations

The skills required: Operations management, team management and project planning

The industries recruiting: Finance, consumer goods and software and IT Services

Updated: May 21, 2020 09:57 PM

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