Nothing ever remains the same and workplaces around the world are no exception. While Generation X and millennial employees valued a good salary and work stability the most, the expectations Gen Z have for their employers are vastly different. Those employees not only want competitive compensation and benefits, but they also prioritise flexibility, work-life balance, company culture, mental health support, career development and purpose-driven work.
If employers are to budge, this ambitious, tech-savvy generation will reshape workplaces to align with their values. Employers who fulfil their expectations will attract top talent and build an engaged workforce.
“Flexibility is important to us. I've seen how my parents came home tired because work drained them. We are willing to work hard, but we want to have time to take care of ourselves and our families,” says Karolin Antony, a 20-year-old intern doing a BSc in psychology and HR at Middlesex University in Dubai.
“Although I have nine months of internship experience, I wouldn’t expect a big position in my first job as I am looking to gain experience. But I should be included in work rather than just be asked to fetch printouts or make coffee.”
She stresses that Gen Z – people born between 1997 and 2009 – values diversity in the workplace. That generation is attracted to how a company projects itself to the outside world, provides a nurturing environment for workers and promotes career development, Ms Antony adds.
“Gen Z also chooses to pursue side hustles because they know nothing lasts permanently, especially with the onset of artificial intelligence,” she says. “I love doing my current HR work, but I'm also trying to look into the stock market and trade in Bitcoin.”
Gen Z is expected to make up about 27 per cent of the workforce by 2025, according to the World Economic Forum. By 2035, Gen Z will be the largest generation in the workforce, according to management consulting firm Arthur D Little.
More than half (52.5 per cent) of respondents to a 2024 survey in the UK by training company Impellus selected technical know-how as a key strength demonstrated by Gen Z in the workplace. Being “socially and environmentally aware” came second, with nearly half of respondents (49.2 per cent) selecting this as a key strength.
Wanting quick wins and fast progression, getting easily bored and happy to “job-hop” were key challenges presented by Gen Z, the survey revealed. But more than a third of those polled (36.1 per cent) said their experience of working with a Gen Z colleague is positive.
The rate of job changing by the Gen Z workforce has risen by 134 per cent than the 2019 level, according to LinkedIn data last year. The average job tenure for Gen Z individuals is two years and two months, the French Chamber of Great Britain found in 2023.
Carol Dsouza, a 25-year-old senior recruiter in Dubai, explains how many Gen Z in the UAE can obtain a golden visa if they fare well in university. This makes some of them believe they are entitled to a higher pay. But this is not possible because they need to learn a lot of skills through experience, she says.
Ms Dsouza, a Gen Z herself, says that if she were to look for a new job, her first consideration would be salary, given the rising cost of living. However, she suggests her cohort to have realistic salary expectations and demand compensations according to their work experience.
She describes many interns and young people who “don't want to move a finger” but still expect a salary. She attributes this to how Gen Z have good family backing.
“I also look forward to flexibility at work, considering the current traffic trends. But if Gen Z is left to their own devices or given a full work-from-home scenario, there's too many distractions, so a hybrid work model is best,” Ms Dsouza says.
“They may focus on side hustles such as online trading if they work from home completely.”
She adds that Gen Z values company culture and prefers to work in an organisation that treats everyone equally and does not look down on junior employees. This generation does not respect hierarchy much, she adds.
The cohort also prefer to work for companies that promote mental health and well-being, she explains.
“My employer provides duvet days, where they don’t ask why you are off and respect that you have something going on personally,” Ms Dsouza says.
A good company culture, offering incentives, organising team-building activities and taking employees out, will help to retain Gen Z workers, she adds.
Companies need to demonstrate they are invested in growing Gen Z careers because “they don't have a big urge to work” owing to a safety net, she says.
Nicki Wilson, owner and managing director of Dubai-based consultancy Genie Recruitment, says there is a disconnect between expectations and reality, which is a challenge with Gen Z job seekers.
“Gen Z employees are bright, ambitious and highly digitally savvy. However, they also have strong expectations around career progression,” she says. “Many graduates assume that having a degree will automatically land them a high-paying job, only to be met with the reality that experience, effort and very strong resilience are key differentiators in the job market.”
Although Gen Z does not want to go through the grind of long work hours like the previous generations and prioritises work-life balance, interns and junior employees should realise that hard work during the early years of their careers is what will set them apart from the crowd and that is the fastest path to career progression, Ms Wilson says.
There is a clear shift in job preferences among younger professionals. Traditionally, careers such as medicine, law and teaching were the go-to options but today, there is a surge in interest in roles related to social media, content creation, marketing and HR, Ms Wilson adds.
“Employers today value practical work and demonstrated skill over a traditional CV,” she explains. “If you are looking to stand out, be proactive, build real skills, gain experience and prove your value. The future of work is evolving, and those who can blend creativity, digital savviness, some experience and then throw in the hustle will grow and build a great career.”
Given the changing trends in what younger employees demand from their employers, businesses must strike a balance of providing growth opportunities, mentorship and flexibility, while also ensuring commitment and accountability from Gen Z employees, Ms Wilson adds.
Nevin Lewis, chief executive and principal consultant of Black & Grey HR, says Gen Z in the UAE is not a single group with the same expectations. Emirati Gen Z prioritise career growth and jobs that align with the country's vision, while expat Gen Zs who grew up in the Emirates want flexibility, high salaries and jobs that match their passions. They have seen a comfortable life and are not necessarily willing to “struggle” their way up, he says.
Gen Z moving to the UAE from countries including India, Egypt and the Philippines are more open and practical. Job security, financial growth and getting a UAE visa are their main priorities. They are willing to take on tougher roles, work long hours and build their way up because they have seen how competitive the job market in their home countries can be, he adds.
“Gen Z want freedom. They’re not willing to just follow orders – they want to know ‘why’ and expect companies to listen to them,” Mr Lewis says.
“They don’t believe in waiting. They want quick feedback, career growth in a year or two, and if they don’t get it, they’ll leave. Unlike older generations who stuck it out for stability, Gen Z will switch jobs as soon as they feel unfulfilled. Companies that fail to keep up with this mindset will struggle to retain them.
“They want structured career paths, mentorship and training programmes. A yearly appraisal isn’t enough. They expect frequent validation for their contributions. They want to work for companies that align with their values, whether that’s sustainability, diversity or innovation.”
Gen Z prefer to work in digital marketing, brand management and influencer relations as these roles give them a social edge, he explains.
Government jobs and large corporations are their top choices because of stability, salaries and brand reputation. It is a lot easier for companies with strong employer branding to attract Gen Z talent in the UAE, Mr Lewis says.
Mohammad Osama, chief executive of recruitment company GRG, says Gen Z expect their management’s direction and expectations to be backed up by a narrative that makes sense to them.
“Their default is to assume that management direction may be old-school and has not really had a rethink in terms of modern-day realities and challenges," he adds.
They want clear communication on how they can add value to the company at a more macro-level and “objective” criteria for promotions, he says.
Gen Z prefer to take on roles in tech companies, preferably product department roles in companies that make apps they use, as well as jobs that contribute to environmental sustainability, Mr Osama adds.
GOLF’S RAHMBO
- 5 wins in 22 months as pro
- Three wins in past 10 starts
- 45 pro starts worldwide: 5 wins, 17 top 5s
- Ranked 551th in world on debut, now No 4 (was No 2 earlier this year)
- 5th player in last 30 years to win 3 European Tour and 2 PGA Tour titles before age 24 (Woods, Garcia, McIlroy, Spieth)
How Filipinos in the UAE invest
A recent survey of 10,000 Filipino expatriates in the UAE found that 82 per cent have plans to invest, primarily in property. This is significantly higher than the 2014 poll showing only two out of 10 Filipinos planned to invest.
Fifty-five percent said they plan to invest in property, according to the poll conducted by the New Perspective Media Group, organiser of the Philippine Property and Investment Exhibition. Acquiring a franchised business or starting up a small business was preferred by 25 per cent and 15 per cent said they will invest in mutual funds. The rest said they are keen to invest in insurance (3 per cent) and gold (2 per cent).
Of the 5,500 respondents who preferred property as their primary investment, 54 per cent said they plan to make the purchase within the next year. Manila was the top location, preferred by 53 per cent.
Rankings
ATP: 1. Novak Djokovic (SRB) 10,955 pts; 2. Rafael Nadal (ESP) 8,320; 3. Alexander Zverev (GER) 6,475 ( 1); 5. Juan Martin Del Potro (ARG) 5,060 ( 1); 6. Kevin Anderson (RSA) 4,845 ( 1); 6. Roger Federer (SUI) 4,600 (-3); 7. Kei Nishikori (JPN) 4,110 ( 2); 8. Dominic Thiem (AUT) 3,960; 9. John Isner (USA) 3,155 ( 1); 10. Marin Cilic (CRO) 3,140 (-3)
WTA: 1. Naomi Osaka (JPN) 7,030 pts ( 3); 2. Petra Kvitova (CZE) 6,290 ( 4); 3. Simona Halep (ROM) 5,582 (-2); 4. Sloane Stephens (USA) 5,307 ( 1); 5. Karolina Pliskova (CZE) 5,100 ( 3); 6. Angelique Kerber (GER) 4,965 (-4); 7. Elina Svitolina (UKR) 4,940; 8. Kiki Bertens (NED) 4,430 ( 1); 9. Caroline Wozniacki (DEN) 3,566 (-6); 10. Aryna Sabalenka (BLR) 3,485 ( 1)
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What is a robo-adviser?
Robo-advisers use an online sign-up process to gauge an investor’s risk tolerance by feeding information such as their age, income, saving goals and investment history into an algorithm, which then assigns them an investment portfolio, ranging from more conservative to higher risk ones.
These portfolios are made up of exchange traded funds (ETFs) with exposure to indices such as US and global equities, fixed-income products like bonds, though exposure to real estate, commodity ETFs or gold is also possible.
Investing in ETFs allows robo-advisers to offer fees far lower than traditional investments, such as actively managed mutual funds bought through a bank or broker. Investors can buy ETFs directly via a brokerage, but with robo-advisers they benefit from investment portfolios matched to their risk tolerance as well as being user friendly.
Many robo-advisers charge what are called wrap fees, meaning there are no additional fees such as subscription or withdrawal fees, success fees or fees for rebalancing.
Who has lived at The Bishops Avenue?
- George Sainsbury of the supermarket dynasty, sugar magnate William Park Lyle and actress Dame Gracie Fields were residents in the 1930s when the street was only known as ‘Millionaires’ Row’.
- Then came the international super rich, including the last king of Greece, Constantine II, the Sultan of Brunei and Indian steel magnate Lakshmi Mittal who was at one point ranked the third richest person in the world.
- Turkish tycoon Halis Torprak sold his mansion for £50m in 2008 after spending just two days there. The House of Saud sold 10 properties on the road in 2013 for almost £80m.
- Other residents have included Iraqi businessman Nemir Kirdar, singer Ariana Grande, holiday camp impresario Sir Billy Butlin, businessman Asil Nadir, Paul McCartney’s former wife Heather Mills.
Hunting park to luxury living
- Land was originally the Bishop of London's hunting park, hence the name
- The road was laid out in the mid 19th Century, meandering through woodland and farmland
- Its earliest houses at the turn of the 20th Century were substantial detached properties with extensive grounds
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THE BIO
Occupation: Specialised chief medical laboratory technologist
Age: 78
Favourite destination: Always Al Ain “Dar Al Zain”
Hobbies: his work - “ the thing which I am most passionate for and which occupied all my time in the morning and evening from 1963 to 2019”
Other hobbies: football
Favorite football club: Al Ain Sports Club
MORE ON TURKEY'S SYRIA OFFENCE
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Simran
Director Hansal Mehta
Stars: Kangana Ranaut, Soham Shah, Esha Tiwari Pandey
Three stars
Sholto Byrnes on Myanmar politics
Second ODI
England 322-7 (50 ovs)
India 236 (50 ovs)
England win by 86 runs
Next match: Tuesday, July 17, Headingley