Manhal Naser is the chief executive and co-founder of AWJ Investments, the company behind restaurant brands such as Operation: Falafel, Awani, and Smoky Beach. Mr Naser, from Jordan, was passionate about food from a very young age and later used his background in retail with international brands to develop the company’s food concepts. The 42-year-old lives in Jebel Ali with his wife, Dima, and their three young children.
5:30am
I wake up at around this time every morning; I don’t sleep long, and only manage approximately five hours a night. The first thing I do is read the news headlines and see how the markets are performing. By the time I’ve done this and I’ve drunk my coffee, my youngest son wakes up so I spend some time with him. We watch TV together – usually something like Barney. My other children and my wife are also awake by this point.
6:20am
If it’s term time and my turn to take the children to school, I’ll leave the house now. If not, I head straight to the gym, where I have a 45-minute workout. I do this every day, as I like to stay as healthy as I can. I follow this with a protein shake and an egg white omelette for breakfast.
7:30am
I arrive at my office, which is located on Sheikh Zayed Road in Dubai. Our financial reports from the previous day arrive on my desk, which show me how our outlets have performed. I also get a customer service report – this usually determines whether I’ll have a good or bad day. I take customer service extremely seriously and believe this feedback is what can make or break a business. I always put myself in the shoes of the customer to handle these queries effectively and ensure that we’re always giving the best service possible.
9am
I meet the company’s heads of department for around 20 minutes each and we discuss any issues that need to be dealt with during the day. I also have meetings with the design teams behind the concepts we’re developing, or with potential franchisees. The thing I enjoy the most about my job is that it allows me to be creative every day. I never get bored, as there is always something new to be working on. Also, being in hospitality means that I deal with people on a daily basis, which creates a great sense of community. The downside, however, is that operations never stop; this business is 24/7, which can definitely affect your life if you allow it to.
12pm
Members of my team will call around three or four of our outlets to order food to be delivered to various locations. These orders then end up at our offices, as the purpose of this exercise is to do a mystery shop. I taste everything that arrives to ensure it’s of the best quality and offer feedback to the relevant team.
1pm
I have a quick lunch, which is usually something like a grilled chicken breast and some vegetables.
2pm
I sit and do some more work on our latest brand, Lulu and Murjan, which we will be launching in the near future. I wanted to come up with a concept that added to the market rather than cannibalised it, so I thought of combining Arabic food with a trendy look and feel. When coming up with ideas for restaurant brands that will be successful and stand the test of time, it’s important to start with strong, unique concepts that have special DNA. People are always seeking new products, however, they’re also comfortable and familiar with the old so it requires some balancing to get it right.
5pm
I leave the office and head to one of our outlets. I visit as a customer to observe the team, try the food, and experience the ambience. These exercises are vital, as customers are the most important part of our business and they always come first. I like to think of our relationship with them as a long-term one, like a marriage. As a customer myself, prompt service is important to me.
7pm
I’m home by the early evening to spend quality time with my children before they go to bed. Once they’re asleep, my wife and I go out, meet with friends and socialise. I relax by reading books. One of my favourites is Steve Jobs’ biography by Walter Isaacson, as it taught me that nothing is impossible and determination leads to success. I read biographies of famous people to see how they became successful.
In my spare time, I play squash, as well as tennis and table tennis. I go to sleep around midnight.
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Expert advice
“Join in with a group like Cycle Safe Dubai or TrainYAS, where you’ll meet like-minded people and always have support on hand.”
Stewart Howison, co-founder of Cycle Safe Dubai and owner of Revolution Cycles
“When you sweat a lot, you lose a lot of salt and other electrolytes from your body. If your electrolytes drop enough, you will be at risk of cramping. To prevent salt deficiency, simply add an electrolyte mix to your water.”
Cornelia Gloor, head of RAK Hospital’s Rehabilitation and Physiotherapy Centre
“Don’t make the mistake of thinking you can ride as fast or as far during the summer as you do in cooler weather. The heat will make you expend more energy to maintain a speed that might normally be comfortable, so pace yourself when riding during the hotter parts of the day.”
Chandrashekar Nandi, physiotherapist at Burjeel Hospital in Dubai
Company%20profile
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Company%20Profile
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COMPANY%20PROFILE
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Company profile
Name: The Concept
Founders: Yadhushan Mahendran, Maria Sobh and Muhammad Rijal
Based: Abu Dhabi
Founded: 2017
Number of employees: 7
Sector: Aviation and space industry
Funding: $250,000
Future plans: Looking to raise $1 million investment to boost expansion and develop new products
COMPANY PROFILE
Founders: Alhaan Ahmed, Alyina Ahmed and Maximo Tettamanzi
Total funding: Self funded
About Seez
Company name/date started: Seez, set up in September 2015 and the app was released in August 2017
Founder/CEO name(s): Tarek Kabrit, co-founder and chief executive, and Andrew Kabrit, co-founder and chief operating officer
Based in: Dubai, with operations also in Kuwait, Saudi Arabia and Lebanon
Sector: Search engine for car buying, selling and leasing
Size: (employees/revenue): 11; undisclosed
Stage of funding: $1.8 million in seed funding; followed by another $1.5m bridge round - in the process of closing Series A
Investors: Wamda Capital, B&Y and Phoenician Funds
The%20specs
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The specs
Engine: 1.5-litre 4-cylinder petrol
Power: 154bhp
Torque: 250Nm
Transmission: 7-speed automatic with 8-speed sports option
Price: From Dh79,600
On sale: Now
RESULT
Copa del Rey, semi-final second leg
Real Madrid 0
Barcelona 3 (Suarez (50', 73' pen), Varane (69' OG)
BEETLEJUICE BEETLEJUICE
Starring: Winona Ryder, Michael Keaton, Jenny Ortega
Director: Tim Burton
Rating: 3/5
COMPANY%20PROFILE
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Company Profile
Company name: Yeepeey
Started: Soft launch in November, 2020
Founders: Sagar Chandiramani, Jatin Sharma and Monish Chandiramani
Based: Dubai
Industry: E-grocery
Initial investment: $150,000
Future plan: Raise $1.5m and enter Saudi Arabia next year
Company%20Profile
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How to protect yourself when air quality drops
Install an air filter in your home.
Close your windows and turn on the AC.
Shower or bath after being outside.
Wear a face mask.
Stay indoors when conditions are particularly poor.
If driving, turn your engine off when stationary.
Smart words at Make Smart Cool
Make Smart Cool is not your usual festival. Dubbed “edutainment” by organisers Najahi Events, Make Smart Cool aims to inspire its youthful target audience through a mix of interactive presentation by social media influencers and a concert finale featuring Example with DJ Wire. Here are some of the speakers sharing their inspiration and experiences on the night.
Prince Ea
With his social media videos accumulating more half a billion views, the American motivational speaker is hot on the college circuit in the US, with talks that focus on the many ways to generate passion and motivation when it comes to learning.
Khalid Al Ameri
The Emirati columnist and presenter is much loved by local youth, with writings and presentations about education, entrepreneurship and family balance. His lectures on career and personal development are sought after by the education and business sector.
Ben Ouattara
Born to an Ivorian father and German mother, the Dubai-based fitness instructor and motivational speaker is all about conquering fears and insecurities. His talk focuses on the need to gain emotional and physical fitness when facing life’s challenges. As well managing his film production company, Ouattara is one of the official ambassadors of Dubai Expo2020.
COMPANY%20PROFILE
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Bib%20Gourmand%20restaurants
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