Emirates is gradually scaling up operations. AP
Emirates is gradually scaling up operations. AP
Emirates is gradually scaling up operations. AP
Emirates is gradually scaling up operations. AP

Emirates taking 'aggressive' measures to tackle Covid-19 impact after annual profit surges 21%


Deena Kamel
  • English
  • Arabic

Emirates, the world's biggest long-haul airline, is taking "aggressive" measures to protect its business from the impact of the Covid-19 pandemic while navigating a gradual return to operations in the coming months after reporting a 21 per cent rise in annual profit.

The Dubai-based carrier's net income for the financial year ending March 31 rose to Dh1.1 billion, from Dh871 million a year ago, due to "healthy" demand and cheaper fuel, though the Covid-19 crisis impacted its fourth quarter, Emirates said in a statement on Sunday. Annual revenue declined six per cent year-on-year to Dh92 billion due to temporary suspension of passenger flights in March and the 45-day runway closure at Dubai International Airport.

"For the first 11 months of 2019-20, Emirates and dnata were performing strongly, and we were on track to deliver against our business targets," Sheikh Ahmed bin Saeed Al Maktoum, Emirates' chairman, said.

"However, from mid-February things changed rapidly as the Covid-19 pandemic swept across the world, causing a sudden and tremendous drop in demand for international air travel as countries closed their borders and imposed stringent travel restrictions."

The virus outbreak has battered the global aviation industry, with strict lockdown measures wiping out passenger travel demand. Global airlines are facing a severe liquidity crisis and risk of bankruptcy as revenue withers in the wake of reduced capacity or complete passenger flight suspensions.

Emirates' revenue fell 4 per cent as it carried 56.2 million passengers. The carrier reduced seat capacity by six per cent, leading to passenger load factor of 78.5 per cent, reflecting the airline's "successful capacity management and positive travel demand across nearly all markets up until the outbreak of Covid-19 in the last quarter."

The UAE suspended all passenger flights from March 25 to limit the spread of the virus. Emirates currently operates a limited number of passenger repatriation flights and continues full cargo services.

Operating costs fell 10 per cent as the airline's fuel bill declined 15 per cent due to the lower prices of jet fuel. The drop in the energy costs offers some respite as fuel accounts for 31 per cent of the carrier's operating cost.

We continue to take aggressive cost management measures, and other necessary steps to safeguard our business, while planning for business resumption

The carrier ended the year with Dh20.2bn in cash assets.

"We continue to take aggressive cost management measures, and other necessary steps to safeguard our business, while planning for business resumption," Sheikh Ahmed said. Emirates plans to tap the bank market for further liquidity in the first quarter of its fiscal year to "provide a cushion" against the impact of Covid-19 on the cash flows in the short term, it said, without revealing how much debt it will raise.

The Dubai government has already pledged financial support for Emirates to help the state-owned carrier cope with the coronavirus impact.

Emirates Group, which includes airport and travel services arm dnata, reported an annual 28 per cent decline in profit to Dh1.7bn, due to the impact of the coronavirus in the fourth quarter. Annual revenue dropped five per cent to Dh104bn.

A strong dollar and unfavourable currency swings eroded the group's profits by Dh1bn, it said.

The group will not pay a dividend to its government shareholder, the Investment Corporation of Dubai, due to the "unprecedented business environment" during the Covid-19 pandemic and to protect the group’s liquidity position. The group ended the year with a cash balance of Dh25.6bn.

Dnata posted a 57 per cent drop in profit to Dh618m.

Sheikh Ahmed said the airline is working with relevant regulators and stakeholders on health and safety standards in a post-pandemic era.

"The Covid-19 pandemic will have a huge impact on our 2020-21 performance, with Emirates’ passenger operations temporarily suspended since 25 March, and dnata’s businesses similarly affected by the drying up of flight traffic and travel demand all around the world," he said. "We expect it will take 18 months at least, before travel demand returns to a semblance of normality."

Sheikh Mohammed bin Rashid, Vice President and Ruler of Dubai, said he is upbeat about the group's rebound after the Covid-19 pandemic.

"I am confident that Emirates and dnata will emerge from this difficult period, strong and ready to reclaim their position as global leaders shaping the future of the aviation, travel and tourism industries," he said in the group's 186-page annual report.

Emirates is in a "better position" that its Middle East peers to overcome the crisis, which would involve recapturing its network with sustainable capacity, Mark Martin, founder of Martin Consulting, said.

"Emirates will optimise their costs, including the existing A380 fleet offering," he said.

The Dubai carrier's "robust branding, loyalty and extensive passenger network will again be reinstated over time, but this will largely be paced by how quickly the global medical community can develop a Covid-19 vaccine or some sort of medicinal suppressant that will allow confidence for travellers to want to be able to fly again as well as regulatory requirements around pre-flight health checks and screening to ensure added safety wherever possible," Saj Ahmed, chief analyst at StrategicAero Research, said.

"Going forward, Emirates will have, like other airlines, very important product, strategy, marketing and positioning decisions to make," he added.

Global state-owned investor ranking by size

1.

United States

2.

China

3.

UAE

4.

Japan

5

Norway

6.

Canada

7.

Singapore

8.

Australia

9.

Saudi Arabia

10.

South Korea

GROUPS AND FIXTURES

Group A
UAE, Italy, Japan, Spain

Group B
Egypt, Iran, Mexico, Russia

Tuesday
4.15pm
: Italy v Japan
5.30pm: Spain v UAE
6.45pm: Egypt v Russia
8pm: Iran v Mexico

Timeline

2012-2015

The company offers payments/bribes to win key contracts in the Middle East

May 2017

The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts

September 2021

Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act

October 2021

Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence 

December 2024

Petrofac enters into comprehensive restructuring to strengthen the financial position of the group

May 2025

The High Court of England and Wales approves the company’s restructuring plan

July 2025

The Court of Appeal issues a judgment challenging parts of the restructuring plan

August 2025

Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision

October 2025

Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange

November 2025

180 Petrofac employees laid off in the UAE

Racecard

7pm: Abu Dhabi - Conditions (PA) Dh 80,000 (Dirt) 1,600m

7.30pm: Dubai - Maiden (TB) Dh82,500 (D) 1,400m

8pm: Sharjah - Maiden (TB) Dh82,500 (D) 1,600m

8.30pm: Ajman - Handicap (TB) Dh82,500 (D) 2,200m

9pm: Umm Al Quwain - The Entisar - Listed (TB) Dh132,500 (D) 2,000m

9.30pm: Ras Al Khaimah - Rated Conditions (TB) Dh95,000 (D) 1,600m

10pm: Fujairah - Handicap (TB) Dh87,500 (D) 1,200m

UAE currency: the story behind the money in your pockets

Profile of MoneyFellows

Founder: Ahmed Wadi

Launched: 2016

Employees: 76

Financing stage: Series A ($4 million)

Investors: Partech, Sawari Ventures, 500 Startups, Dubai Angel Investors, Phoenician Fund

Who's who in Yemen conflict

Houthis: Iran-backed rebels who occupy Sanaa and run unrecognised government

Yemeni government: Exiled government in Aden led by eight-member Presidential Leadership Council

Southern Transitional Council: Faction in Yemeni government that seeks autonomy for the south

Habrish 'rebels': Tribal-backed forces feuding with STC over control of oil in government territory

Results

2pm: Serve U – Maiden (TB) Dh60,000 (Dirt) 1,400m; Winner: Violent Justice, Pat Dobbs (jockey), Doug Watson (trainer)

2.30pm: Al Shafar Investment – Conditions (TB) Dh100,000 (D) 1,400m; Winner: Desert Wisdom, Bernardo Pinheiro, Ahmed Al Shemaili

3pm: Commercial Bank of Dubai – Handicap (TB) Dh68,000 (D) 1,200m; Winner: Fawaareq, Sam Hitchcott, Doug Watson

3.30pm: Shadwell – Rated Conditions (TB) Dh100,000 (D) 1,600m; Winner: Down On Da Bayou, Xavier Ziani, Salem bin Ghadayer

4pm: Dubai Real Estate Centre – Maiden (TB) Dh60,000 (D) 1,600m; Winner: Rakeez, Patrick Cosgrave, Bhupat Seemar

4.30pm: Al Redha Insurance Brokers – Handicap (TB) Dh78,000 (D) 1,800m; Winner: Capla Crusader, Bernardo Pinheiro, Rashed Bouresly

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”