Emirates carried more than 10 million passengers over summer amid travel rebound

The airline is operating at 74 per cent of its pre-pandemic capacity and plans to increase that to 80 per cent by end of year

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  Emirates will offer passengers new and improved choices starting from August. All photos: Emirates

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  Passengers can order cinema snacks as they browse through the 5,000 channels on Emirates’ ice inflight entertainment system.

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  Passengers can now have unlimited portions of Persian caviar as part of the dine on demand service.

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  Vegans, or anyone interested in a healthy plant-based meal, can opt for gourmet dishes.

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  New menus will also be introduced to business and economy on September 1.

Emirates, the world’s largest international airline, carried more than 10 million passengers on nearly 35,000 flights to 130 destinations this summer as air travel demand came roaring back.

Anticipating the strong rebound in travel demand, the Dubai-based airline “worked closely” with its airport partners to operate as scheduled and minimise travel disruptions, Emirates said in a statement on Wednesday.

“Travellers benefited from the airline’s investments in services and digital initiatives to reduce wait-times at the airport and facilitating a smooth flow for customers to complete their formalities and get to where they are going,” Emirates said.

Strikes and staff shortages have forced some airlines to cancel or delay thousands of flights to avoid hours-long queues at major hubs across Europe.

The scenes of chaos and disruption have frustrated passengers eager to get back to travel after coronavirus-related lockdowns, while airlines are racing to ramp up operations to meet demand.

The number of passengers using Dubai International Airport (DXB), Emirates' home base, nearly tripled to 14.2 million during the second quarter of 2022, despite reduced capacity from the closure of one of its two runways for 45 days of refurbishment work.

This was its ninth consecutive quarter of continued growth since the start of the pandemic.

First-half passenger volumes more than doubled on the year to 27.9 million at DXB.

Emirates ramped up operations to meet demand during the busy summer period, resuming daily services to London Stansted and increasing flights to 33 cities on popular routes across Europe, Asia and the Middle East, it said. It also restarted flights to holiday spots like the Seychelles, Maldives, Mexico and Miami.

In June, Emirates introduced Tel Aviv to its global network and in July added a third daily flight to London Gatwick to serve travellers affected by capacity cuts at Heathrow. The hub extended its cap on passenger numbers until the end of October. The cap — limiting the number of passengers departing each day to 100,000, because of staff shortages — is due to end on September 11.

Emirates' Airbus A380, the world’s largest commercial jet, was also deployed to serve high passenger demand at more than 30 cities across the network, the airline said.

On the ground, the airline reopened and operated 32 Emirates Lounges, including 25 dedicated lounges at major airports across its network, for its frequent flyers and premium travellers.

Emirates also reinstated its complimentary Chauffeur Drive airport transfers for First and Business Class customers in nearly all the cities it serves.

“With millions of Emirates customers arriving, departing, and transiting through DXB each month, the airline ensured smooth operations at its 24/7 hub with close co-ordination and additional resources deployed throughout the airport ecosystem,” it said.

During the summer months, more than 3.8 million travellers across the network checked-in online via emirates.com and the Emirates App.

More than 500,000 travellers utilised the 22 self-service check-in kiosks and 38 baggage drop facilities in Dubai Terminal 3.

About 11,000 travellers utilised Emirates’ home check-in services, which are complimentary for First Class passengers departing Dubai, skipping the airport check-in queue and proceeding to immigration.

Emirates is continuing to rebuild its network and capacity as travel restrictions ease.

It is currently operating at 74 per cent of its pre-pandemic capacity and plans to increase that to 80 per cent by the end of the year, the airline said.

Emirates is also starting a $2 billion retrofit programme in November to equip 120 aircraft with its latest on-board products.

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Emirates A380 - in pictures

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  Visitors watch an Airbus A380, sporting the colors of air carrier Emirates, take off during the Dubai Air Show on November 22, 2005. AFP

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  Workers of Airbus celebrate in front of the Airbus A380 on July 28, 2008 in Hamburg, Germany. The world's largest passenger liner, built by the European aircraft manufacturer Airbus, is delivered to the Emirates airline. Getty Images

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  A general view of the economy class on board of the Airbus A380 on July 28, 2008 in Hamburg, Germany. Getty Images

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  Emirates Airlines has launched a new daily A380 service from Dubai to Munich with its first flight at Munich Airport Franz Joseph Strauss on November 25, 2011 in Munich, Germany. Getty Images

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  Emirates chairman Sheikh Ahmed bin Saeed Al Maktoum holds a model of the Airbus Industrie's new A3XX superjumbo jet at the Farnborough Air Show, July 24, 2000. Emirates airline is buying 10 of the jets from Airbus Industrie in a deal worth more than $1.5 billion. PA Images via Reuters

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  Sheikh Ahmed bin Saeed Al Maktoum and Thomas Enders, CEO of Airbus, pose for photographers after announcing that Emirates is to purchase more Airbus A380 aircraft at the ILA Berlin Air Show on June 8, 2010 in Berlin, Germany. Emirates will buy an additional 32 A380 aircraft, bringing its total A380 fleet to 90 aircraft. Getty Images

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  Ruler of Dubai Sheikh Mohammed bin Rashid takes a tour of the Emirates A380 airliner during the opening ceremony of the Dubai Airshow on November 17, 2013. AFP

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  Tom Enders, Sheikh Ahmed bin Saeed Al Maktoum and Tim Clark, President of Emirates, pose for media during a delivery ceremony of Emirates' 100th Airbus A380 at the German headquarters of aircraft company Airbus in Hamburg-Finkenwerder, November 3, 2017. Reuters

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  Emirates receives last A380 in November 2021. Courtesy Emirates

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  Emirates A380 Premium Economy. Courtesy Emirates

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  Emirates A380 Premium Economy. Courtesy Emirates

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  Emirates A380 Economy Refreshed. Courtesy Emirates

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  Emirates A380 Business Class Refreshed. Courtesy Emirates

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  Emirates A380 Shower Spa First Class. Courtesy Emirates