Broadway cancels 'Frozen': The musical will not reopen in New York once pandemic is over

It's the first established show to be officially cancelled because of the coronavirus crisis

The big-budget musical Frozen will not reopen when Broadway theatres restart, marking the first time an established show has been felled by the coronavirus pandemic.

The Disney show opened in March 2018 and placed among the top five Broadway productions for both gross and attendance over both years it ran, often pulling in over $1 million (Dh3.6m), and even $2 million a week.

Until now, only shows that were waiting to officially open have announced postponements or cancellations. Disney still has the long-running The Lion King and Aladdin on Broadway and five productions of Frozen worldwide.

Citing the “global pandemic”, Thomas Schumacher, president and producer of Disney Theatrical Productions, said on Thursday that running three Disney shows on Broadway was “untenable”.

Caissie Levy, who originated the role of Elsa on Broadway, tweeted that the news was a “heartbreak”, adding: “We will always be a family. Sending love to all the devoted fans of our beautiful show.”

Actors’ Equity Association, which represents 51,000 actors and stage managers, reacted with dismay to the news and urged New York and national politicians to rescue the arts sector. Mary McColl, executive director, called it an “all hands-on-deck moment” for the governor, mayor and members of Congress.

“The arts and entertainment sector drives the economy of New York, just like it does in cities and towns across the country. Decisions made in the days and weeks ahead will shape the future of the arts sector for years to come," she said. "Public officials at all levels must think much more boldly about supporting the arts or our entire economy will be slower to recover.”

Disney Theatrical gets no corporate subsidy from the Walt Disney Company and its stage shows must be financially self-sustaining.

The Frozen musical is based on the Oscar-winning Disney movie franchise, with music and lyrics by Kristen Anderson-Lopez and Robert Lopez.

Of the three Disney properties on Broadway, Frozen was technically the weakest at the box office, but was financially still considered a huge success. The appearance of the film Frozen 2 in late 2019 actually boosted the show's fortunes, with sales spikes recorded in the months following the film's release.

Although an exact date for performances to resume on Broadway has yet to be determined, producers are now offering refunds and exchanges for tickets purchased for shows through to Sunday, September 6.

Broadway performances were suspended on Thursday, March 12 after Governor Andrew Cuomo imposed a ban on gatherings of 500 or more people. There were 31 productions running at the time, including eight new shows in previews and another eight shows in rehearsals preparing for the spring season.

Some shows such as an upcoming revival of Neil Simon's Plaza Suite starring Matthew Broderick and Sarah Jessica Parker, as well as a musical about Michael Jackson, have pushed their production to next year.

Other shows scheduled to open this spring have abandoned their plans, including Hangmen and a revival of Edward Albee's Who's Afraid of Virginia Woolf?.

Updated: May 15, 2020, 5:33 AM