Vyvianna Quinonez on the Southwest Airlines during the incident. Photo: screenshot from a video
Vyvianna Quinonez on the Southwest Airlines during the incident. Photo: screenshot from a video
Vyvianna Quinonez on the Southwest Airlines during the incident. Photo: screenshot from a video
Vyvianna Quinonez on the Southwest Airlines during the incident. Photo: screenshot from a video

US woman pleads guilty to beating up flight attendant in mask dispute


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A Californian woman has pleaded guilty to punching a flight attendant in the face, bruising her and chipping three of her teeth, during an argument over replacing her mask and other air safety requirements.

Vyvianna Quinonez of Sacramento had initially claimed she was acting in self-defence, before accepting on Wednesday the federal charge of "interference" of a flight, which carries a maximum penalty of 20 years in prison and a $250,000 fine.

The incident took place on May 23, when Quinonez's Southwest Airlines flight began its descent into Sacramento, the plea agreement said.

The flight attendant asked Quinonez to fasten her seatbelt, stow her tray table and reposition her mask so that it covered her mouth and nose.

In response, Quinonez pushed the flight attendant and then began "punching her in the face and head with a closed fist and grabbing her hair", the agreement said.

US Association of Flight Attendants-CWA International president Sara Nelson testifies at a Senate oversight hearing in Washington this month on mask mandates. Reuters
US Association of Flight Attendants-CWA International president Sara Nelson testifies at a Senate oversight hearing in Washington this month on mask mandates. Reuters

Court documents show she then told police officers who came aboard for her arrest that she was only acting in self-defence, which was disproven by other passengers' videos.

"The flight attendant who was assaulted was simply doing her job to ensure the safety of all passengers aboard the plane," said Randy Grossman, a federal prosecutor in California.

The prosecutor's office said it intended to ask for a jail sentence of four months and six months of house arrest.

Quinonez will also be banned from flying for three years.

"We appreciate the efforts of federal and local authorities working to bring this case to justice," Southwest Airlines told AFP.

"Southwest Airlines has a zero-tolerance policy when it comes to physical or verbal abuse against its employees."

Incidents involving agitated or violent passengers have risen sharply in the US since the start of the Covid-19 pandemic, largely fuelled by passengers refusing to wear a mask.

Last week, a man was forced to leave a flight in Florida for wearing a red thong as a face mask.

The FAA said more than 5,664 incidents were reported in 2021, of which more than 4,000 were related to masks.

As of August 2021, the FAA had recommended over $1 million in fines for unruly passengers.

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  • Adapt your business model. Make changes that are future-proof to the new normal
  • Make sure you have an online presence
  • Open communication with suppliers, especially if they are international. Look for local suppliers to avoid delivery delays
  • Open communication with customers to see how they are coping and be flexible about extending terms, etc
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Ten tax points to be aware of in 2026

1. Domestic VAT refund amendments: request your refund within five years

If a business does not apply for the refund on time, they lose their credit.

2. E-invoicing in the UAE

Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption. 

3. More tax audits

Tax authorities are increasingly using data already available across multiple filings to identify audit risks. 

4. More beneficial VAT and excise tax penalty regime

Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.

5. Greater emphasis on statutory audit

There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.

6. Further transfer pricing enforcement

Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes. 

7. Limited time periods for audits

Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion. 

8. Pillar 2 implementation 

Many multinational groups will begin to feel the practical effect of the Domestic Minimum Top-Up Tax (DMTT), the UAE's implementation of the OECD’s global minimum tax under Pillar 2. While the rules apply for financial years starting on or after January 1, 2025, it is 2026 that marks the transition to an operational phase.

9. Reduced compliance obligations for imported goods and services

Businesses that apply the reverse-charge mechanism for VAT purposes in the UAE may benefit from reduced compliance obligations. 

10. Substance and CbC reporting focus

Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity. 

Contributed by Thomas Vanhee and Hend Rashwan, Aurifer

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Quarter-final

UAE v Australia, Friday, 8pm, Hazza bin Zayed Stadium, Al Ain

Updated: December 24, 2021, 3:38 PM