Former Chilean President Michelle Bachelet was 23 years old when she was tortured and fled her country's dictatorship into exile. Now, more than four decades later, she will face her past fighting such abuses worldwide as the new UN human rights chief.
Ms Bachelet, 66, is often seen smiling, chatting easily or tossing unplanned comments or jokes into her speeches. But behind her good humour lie haunting memories of the brutal dictatorship that tore her family apart.
Her father, air force general Alberto Bachelet, died in 1974 following months of torture in prison. Augusto Pinochet's military had convicted him of being a traitor for opposing the 1973 military coup that ousted president Salvador Allende.
Ms Bachelet herself was arrested along with her mother in 1975. She was a young member of the Socialist Party, and her time in a secret prison was an ordeal that she prefers not to talk about, saying in her autobiography only that she suffered "physical hardships".
Using the family's political connections, she went into exile in Australia and the former East Germany. There, she reunited with her then-partner, Jaime Lopez.
At age 25, Mr Lopez became one of the leaders of the Socialist Party that had seen many of its members tortured, killed or forcibly disappeared by Chile's military dictatorship. He returned to Chile, but only briefly, because he feared he would be captured by Pinochet's agents.
Back in Europe, Ms Bachelet reminded him of the importance of committing to the cause and her father's sacrifice, according to Bachelet. The Unofficial Story, by Javier Ortega and Andrea Insunza.
"My dad died because he was consistent. I expect nothing less from you," the book says Ms Bachelet told her then-boyfriend.
When he followed her advice, Mr Lopez was captured in Chile. Under torture, he gave Pinochet's secret police information on other members of the Socialist Party, before he became one of the about 1,000 people who were forcibly disappeared during the dictatorship.
Her father's death and her boyfriend's disappearance marked Ms Bachelet's character. Despite this, she never held grudges – not even against the Chilean military, said Giorgio Agostini, a sociologist who has long known Ms Bachelet and has written about her life.
Ms Bachelet returned to Chile in 1979 when she felt she could do so safely. She studied medicine, specialising in paediatrics, and began working at an organisation that helped children with mental health problems whose parents had been victims of the 1973-90 dictatorship.
Ms Bachelet rose through the ranks of the Socialist Party and became an important player in the centre-left coalition that dominated Chile's government for almost 20 years after Pinochet lost power.
Putting her traumatic past behind her, she helped the discredited military regain its status after Pinochet's dictatorship.
One of her emblematic moments came when she was named Latin America's first woman defence minister during the government of president Ricardo Lagos. She continued to break boundaries when she became Chile's first woman president in 2006.
After her term, she was named the first head of UN Women. She left the post to return to Chile and won the presidency again, serving from 2014 to 2018.
Ms Bachelet is known as a caring single mother, a hard worker and an astute negotiator.
In her new post as the UN High Commissioner for Human Rights, she replaces Zeid Ra'ad Al Hussein, a diplomat and member of Jordan's royal family.
Diplomats from the UN's 193 member states burst into applause in July when the General Assembly president gave official approval to Secretary General Antonio Guterres's selection of Bachelet.
But in Chile, some human rights groups criticise her record, saying that as president she failed to close a special prison for dictatorship-era criminals that provided them with comforts they wouldn't enjoy in regular confinement.
Mr Guterres has said that Ms Bachelet is taking office "at a time of grave consequence for human rights".
"Hatred and inequality are on the rise," he said. "Respect for international humanitarian and human rights law is on the decline. Space for civil society is shrinking. Press freedoms are under pressure."
On Monday, Ms Bachelet's third day in her new job, a Myanmar court sentenced two journalists from Reuters news agency to seven years in prison on charges of illegal possession of official documents.
The ruling was met with international condemnation that will add to outrage over the military's human rights abuses against Rohingya Muslims.
"On several issues related to different parts of the world," Ms Bachelet told reporters in Geneva on Monday, "I need to gather more information and make a deep analysis. But I have to mention how shocked I am after finding out about their seven-year prison sentences."
She called on the Myanmar government to release the journalists and said their trial breached international standards.
Ms Bachelet will face many other challenges, chief among them how to get dictators, autocrats, tyrants and demagogues to respect human rights.
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She also comes to the job soon after President Donald Trump's national security adviser told the Associated Press that the United States would cut funding for the UN human rights chief's office.
Bachelet also faces a decision on how outspoken she will be on what she sees as human rights violations. Mr Zeid told UN reporters last month that "silence does not earn you any respect — none."
Mr Al Hussein said he would give his successor the same advice his predecessor, Navi Pillay, gave him — "be fair and don't discriminate against any country" and "just come out swinging".
Globally, Ms Bachelet will also have to tackle the use of banned weapons on civilian populations.
In Latin America, she will face an economic and governing crisis that has forced more than two million Venezuelans to flee their country, as we well as violence under an official crackdown in Nicaragua.
"Those who defend human rights and the victims look up to the high commissioner and hope that we are there to defend and support them," Ms Bachelet said Monday. "And I'll do everything on my side to make sure that we do so."
Her deep CV will work in her favour, said Heraldo Munoz, who served as her foreign minister.
"She knows presidents and prime ministers who will pick up the phone," Mr Munoz said. "That can be a very important mechanism to try to resolve human rights problems through dialogue."
