Companies including Amazon, McDonald's, Airbnb and PlayStation were among those affected by the outage.
Companies including Amazon, McDonald's, Airbnb and PlayStation were among those affected by the outage.
Companies including Amazon, McDonald's, Airbnb and PlayStation were among those affected by the outage.
Companies including Amazon, McDonald's, Airbnb and PlayStation were among those affected by the outage.

Amazon, UPS and others back online after major outage


Taylor Heyman
  • English
  • Arabic

A major website outage on Thursday affected web pages for some of the world's biggest companies.

The website Downdetector showed sites belonging to retailers, banks, airlines and gaming services across the UK, US and other countries were knocked offline.

Around 30,000 companies including Amazon, McDonald's, Airbnb and PlayStation were among those that suffered the outage for about 40 minutes before coming online again.

Many of those affected took to social media sites to apologise and reassure customers.

Airbnb said it was investigating the cause of the incident in a post on Twitter.

US airline Delta said its website and app were working normally after being “briefly affected Thursday by a technical issue … that affected websites globally”. Customers had reported being unable to check in for flights during the outage.

The National was also affected.

What happened?

During the outage, which began on Thursday afternoon, websites did not load and displayed Domain Name System (DNS) service errors.

DNS, or Domain Name System, is a service that translates readable domain names into machine-readable IP addresses, connecting it to a server and delivering the requested page on the user's phone or laptop.

Akamai, which provides the service to thousands of companies, said it was “aware of an emerging issue” with its Edge DNS service and urged customers to contact their technical support service. The company has not confirmed whether it was the source of the issue.

The service provider later said it had applied a fix for the problem and service was resuming. Its website said all systems were operational as of Thursday evening and the incident had been “mitigated".

After the outage ended, the company confirmed "a software configuration update triggered a bug in the DNS system, the system that directs browsers to websites".

"This caused a disruption impacting availability of some customer websites," it said in a post.

Rolling back the software update fixed the problem, Akamai said, apologising for the trouble.

Database management company Oracle also pointed to an issue with Akamai's services.

“We are monitoring a global issue related to Akamai Edge DNS that is affecting access to many internet resources, including Oracle cloud properties. Resources within the Oracle cloud are continuing to run and are not affected by this event,” a company statement read.

The internet was hit by another major outage about a month ago when Cloud service company Fastly encountered an internal error. Websites like Amazon, Reddit and The Guardian were inaccessible for around an hour.

This issue was caused by a customer changing their settings, creating an internal bug in Fastly's systems, the company said.

Additional reporting from Agence France Presse


The details

Heard It in a Past Life

Maggie Rogers

(Capital Records)

3/5

MATCH INFO

Rugby World Cup (all times UAE)

Final: England v South Africa, Saturday, 1pm

The specs: Fenyr SuperSport

Price, base: Dh5.1 million

Engine: 3.8-litre twin-turbo flat-six

Transmission: Seven-speed automatic

Power: 800hp @ 7,100pm

Torque: 980Nm @ 4,000rpm

Fuel economy, combined: 13.5L / 100km

UAE currency: the story behind the money in your pockets
Classification of skills

A worker is categorised as skilled by the MOHRE based on nine levels given in the International Standard Classification of Occupations (ISCO) issued by the International Labour Organisation. 

A skilled worker would be someone at a professional level (levels 1 – 5) which includes managers, professionals, technicians and associate professionals, clerical support workers, and service and sales workers.

The worker must also have an attested educational certificate higher than secondary or an equivalent certification, and earn a monthly salary of at least Dh4,000. 

Mobile phone packages comparison
Results

4.30pm Jebel Jais – Maiden (PA) Dh60,000 (Turf) 1,000m; Winner: MM Al Balqaa, Bernardo Pinheiro (jockey), Qaiss Aboud (trainer)

5pm: Jabel Faya – Maiden (PA) Dh60,000 (T) 1,000m; Winner: AF Rasam, Tadhg O’Shea, Ernst Oertel

5.30pm: Al Wathba Stallions Cup – Handicap (PA) Dh70,000 (T) 2,200m; Winner: AF Mukhrej, Tadhg O’Shea, Ernst Oertel

6pm: The President’s Cup Prep – Conditions (PA) Dh100,000 (T) 2,200m; Winner: Mujeeb, Richard Mullen, Salem Al Ketbi

6.30pm: Abu Dhabi Equestrian Club – Prestige (PA) Dh125,000 (T) 1,600m; Winner: Jawal Al Reef, Antonio Fresu, Abubakar Daud

7pm: Al Ruwais – Group 3 (PA) Dh300,000 (T) 1,200m; Winner: Ashton Tourettes, Pat Dobbs, Ibrahim Aseel

7.30pm: Jebel Hafeet – Maiden (TB) Dh80,000 (T) 1,400m; Winner: Nibraas, Richard Mullen, Nicholas Bachalard

THE BIO

Favourite author - Paulo Coelho 

Favourite holiday destination - Cuba 

New York Times or Jordan Times? NYT is a school and JT was my practice field

Role model - My Grandfather 

Dream interviewee - Che Guevara

Emergency

Director: Kangana Ranaut

Stars: Kangana Ranaut, Anupam Kher, Shreyas Talpade, Milind Soman, Mahima Chaudhry 

Rating: 2/5

Cricket World Cup League Two

Teams

Oman, UAE, Namibia

Al Amerat, Muscat

 

Results

Oman beat UAE by five wickets

UAE beat Namibia by eight runs

Namibia beat Oman by 52 runs

UAE beat Namibia by eight wickets

 

Fixtures

Saturday January 11 - UAE v Oman

Sunday January 12 – Oman v Namibia

Silent Hill f

Publisher: Konami

Platforms: PlayStation 5, Xbox Series X/S, PC

Rating: 4.5/5

Russia's Muslim Heartlands

Dominic Rubin, Oxford

RACE CARD

6.30pm: Handicap (TB) $68,000 (Dirt) 1,600m

7.05pm: Meydan Sprint – Group 2 (TB) $163,000 (Turf) 1,000m

7.40pm: Curlin Stakes – Listed Handicap (TB) $88,000 (D) 2,200m

8.15pm: UAE Oaks – Group 3 (TB) $125,000 (D) 1,900m

8.50pm: Zabeel Mile – Group 2 (TB) $163,000 (T) 1,600m

9.25pm: Balanchine – Group 2 (TB) $163,000 (T) 1,800m

10pm: Al Shindagha Sprint – Group 3 (TB) $130,000 (D) 1,200m

Pharaoh's curse

British aristocrat Lord Carnarvon, who funded the expedition to find the Tutankhamun tomb, died in a Cairo hotel four months after the crypt was opened.
He had been in poor health for many years after a car crash, and a mosquito bite made worse by a shaving cut led to blood poisoning and pneumonia.
Reports at the time said Lord Carnarvon suffered from “pain as the inflammation affected the nasal passages and eyes”.
Decades later, scientists contended he had died of aspergillosis after inhaling spores of the fungus aspergillus in the tomb, which can lie dormant for months. The fact several others who entered were also found dead withiin a short time led to the myth of the curse.

MATCH INFO

Bangla Tigers 108-5 (10 ovs)

Ingram 37, Rossouw 26, Pretorius 2-10

Deccan Gladiators 109-4 (9.5 ovs)

Watson 41, Devcich 27, Wiese 2-15

Gladiators win by six wickets

'Nightmare Alley'

Director:Guillermo del Toro

Stars:Bradley Cooper, Cate Blanchett, Rooney Mara

Rating: 3/5

Updated: July 22, 2021, 11:03 PM