The Ritz-Carlton, Dubai in 1998 became one of the hotel chain’s first addresses in the Middle East and North Africa. Photo: Ritz Carlton, Dubai
The Ritz-Carlton, Dubai in 1998 became one of the hotel chain’s first addresses in the Middle East and North Africa. Photo: Ritz Carlton, Dubai
The Ritz-Carlton, Dubai in 1998 became one of the hotel chain’s first addresses in the Middle East and North Africa. Photo: Ritz Carlton, Dubai
The Ritz-Carlton, Dubai in 1998 became one of the hotel chain’s first addresses in the Middle East and North Africa. Photo: Ritz Carlton, Dubai

Timeframe: Ritz-Carlton marks 25 years of hospitality in Dubai


Razmig Bedirian
  • English
  • Arabic

When it comes to luxury hospitality, Dubai is a prime global destination.

But before the turn of the century, the city was still working to establish itself in that regard, and the opening of the Ritz-Carlton 25 years ago represented a milestone in Dubai’s luxury credentials.

The Ritz-Carlton, Dubai was officially opened in late September 1998, becoming one of the hotel chain’s first addresses in the Middle East and North Africa. The resort was built in the area that has since become The Walk at Jumeirah Beach Residence. This was years before Dubai Marina, The Palm Jumeirah and Bluewaters came into existence.

At the time, the Ritz-Carlton, Dubai was unlike most hotels that preceded it. It was one of the earliest five-star establishments in the emirate – laying the foundations for a city that would become renowned for its hospitality.

Even after a quarter of a century, the property is still a lavish one. It has about 300 rooms and suites, six pools, nine dining venues and tennis courts, a spa, health club and extensive gardens.

The resort is the highest-rated Marriott hotel on TripAdvisor and ranks 15th on the website’s list of 969 hotels in Dubai. It is also the recipient of the 2023 Travellers' Choice Best of the Best on TripAdvisor.

In 2022, it won the Dubai Quality Award, an achievement it first attained in 2001. The Ritz-Carlton, Dubai was also the first UAE hotel to be granted the Dubai Quality Gold Award, receiving the accolade in 2005.

“As we celebrate our remarkable journey of 25 years in creating memories, we find ourselves at a pivotal moment in our storied history,” Jeroen ElMendorp, general manager of the Ritz-Carlton, Dubai, said about celebrating the anniversary.

“Since we warmly welcomed our very first guests in 1998, the Ritz-Carlton, Dubai has evolved significantly, adapting to the changing landscape of luxury hospitality while preserving the core values that have made us an enduring icon.”

ElMendorp said the hotel was looking to the future with "an unwavering commitment to excellence".

“Our vision extends beyond the horizon, where we see endless possibilities for elevating the guest experience, innovating our offerings, and setting new benchmarks in luxury hospitality," he said.

The Ritz-Carlton, Dubai will also soon undergo renovations and room redesigns that are scheduled to be completed in 2026. Several other Ritz-Carlton hotels have since opened throughout the UAE, including at Dubai International Financial Centre and in Abu Dhabi.

TECH%20SPECS%3A%20APPLE%20WATCH%20SERIES%208
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Another way to earn air miles

In addition to the Emirates and Etihad programmes, there is the Air Miles Middle East card, which offers members the ability to choose any airline, has no black-out dates and no restrictions on seat availability. Air Miles is linked up to HSBC credit cards and can also be earned through retail partners such as Spinneys, Sharaf DG and The Toy Store.

An Emirates Dubai-London round-trip ticket costs 180,000 miles on the Air Miles website. But customers earn these ‘miles’ at a much faster rate than airline miles. Adidas offers two air miles per Dh1 spent. Air Miles has partnerships with websites as well, so booking.com and agoda.com offer three miles per Dh1 spent.

“If you use your HSBC credit card when shopping at our partners, you are able to earn Air Miles twice which will mean you can get that flight reward faster and for less spend,” says Paul Lacey, the managing director for Europe, Middle East and India for Aimia, which owns and operates Air Miles Middle East.

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

WISH
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The specs: 2018 Genesis G70

Price, base / as tested: Dh155,000 / Dh205,000

Engine: 3.3-litre, turbocharged V6

Gearbox: Eight-speed automatic

Power: 370hp @ 6,000rpm

Torque: 510Nm @ 1,300rpm

Fuel economy, combined: 10.6L / 100km

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Essentials

The flights
Emirates, Etihad and Malaysia Airlines all fly direct from the UAE to Kuala Lumpur and on to Penang from about Dh2,300 return, including taxes. 
 

Where to stay
In Kuala Lumpur, Element is a recently opened, futuristic hotel high up in a Norman Foster-designed skyscraper. Rooms cost from Dh400 per night, including taxes. Hotel Stripes, also in KL, is a great value design hotel, with an infinity rooftop pool. Rooms cost from Dh310, including taxes. 


In Penang, Ren i Tang is a boutique b&b in what was once an ancient Chinese Medicine Hall in the centre of Little India. Rooms cost from Dh220, including taxes.
23 Love Lane in Penang is a luxury boutique heritage hotel in a converted mansion, with private tropical gardens. Rooms cost from Dh400, including taxes. 
In Langkawi, Temple Tree is a unique architectural villa hotel consisting of antique houses from all across Malaysia. Rooms cost from Dh350, including taxes.

The specs

Price, base / as tested Dh12 million

Engine 8.0-litre quad-turbo, W16

Gearbox seven-speed dual clutch auto

Power 1479 @ 6,700rpm

Torque 1600Nm @ 2,000rpm 0-100kph: 2.6 seconds 0-200kph: 6.1 seconds

Top speed 420 kph (governed)

Fuel economy, combined 35.2L / 100km (est)

UAE currency: the story behind the money in your pockets
The Sand Castle

Director: Matty Brown

Stars: Nadine Labaki, Ziad Bakri, Zain Al Rafeea, Riman Al Rafeea

Rating: 2.5/5

Credits

Produced by: Colour Yellow Productions and Eros Now
Director: Mudassar Aziz
Cast: Sonakshi Sinha, Jimmy Sheirgill, Jassi Gill, Piyush Mishra, Diana Penty, Aparshakti Khurrana
Star rating: 2.5/5

Two products to make at home

Toilet cleaner

1 cup baking soda 

1 cup castile soap

10-20 drops of lemon essential oil (or another oil of your choice) 

Method:

1. Mix the baking soda and castile soap until you get a nice consistency.

2. Add the essential oil to the mix.

Air Freshener

100ml water 

5 drops of the essential oil of your choice (note: lavender is a nice one for this) 

Method:

1. Add water and oil to spray bottle to store.

2. Shake well before use. 

Updated: October 27, 2023, 6:01 PM