Passengers will soon be able to make calls on planes in the EU. Getty Images
Passengers will soon be able to make calls on planes in the EU. Getty Images
Passengers will soon be able to make calls on planes in the EU. Getty Images
Passengers will soon be able to make calls on planes in the EU. Getty Images

Why the prospect of phone calls being allowed on planes fills me with dread


Selina Denman
  • English
  • Arabic

A recent ruling by the European Commission means that, pretty soon, passengers on aircraft in the EU will be able to use their phones “to the maximum of their capacity and features, just like with a ground-based 5G mobile network”.

Cue obnoxiously loud phone calls at 30,000 feet.

These expanded cabin services will be provided courtesy of special network equipment called “pico-cell”, which routes calls, texts and data, typically via a satellite network, between the plane and ground-based mobile networks. It is projected that airlines will begin offering these services as early as June next year.

There is still some debate about whether the power surge from a plane full of phones trying to connect to 5G will affect a plane’s altimeters, but I’ll leave it to the experts to iron out those details. I know very little about the intricacies of aircraft engineering, but I do know a little bit about human nature. And the prospect of hundreds of people chatting away while I’m trying to take a snooze on an overnight flight fills me with dread.

Planes are already a hotbed of social misdemeanours, as perfect strangers are forced to share minuscule amounts of space in ways entirely counter-intuitive in a post-Covid world.

I’ve spent the past 20 years travelling for work on an almost monthly basis ― and I’m still trying to work out who gets first dibs on the armrest, whether or not it is acceptable to recline your seat all the way, and whether you should wake up the person next to before you clamber over them to get to the loo ― or run the risk of them being startled into consciousness and find you straddling them.

In my experience, human beings are not known for their thoughtfulness when dealing with people they don’t know. Case in point, the woman sitting behind me on a flight from London last month, who spent the best part of an hour reading a story to her young son, across the aisle, at the top of her (annoyingly faux-childlike) voice.

I don’t want to have to listen to a bunch of inconsiderate strangers talking about their day, or their travel plans, or their latest business deal, or anything else, when I am unable to escape to a quieter spot. And I feel like cabin crew have enough to contend with without also having to manage the volume levels of boisterous passengers. Anyone who has ever been to the cinema in the UAE knows that there’s always that one person who forgets to put their phone on silent and then insists on answering a clearly non-critical call mid-movie, speaking in that mock whisper that is, in fact, not a whisper at all.

Beyond that, this latest ruling will rob me of my very last bastion of unreachability. I was upset enough when planes started to offer Wi-Fi and messaging services. In our increasingly connected world, there is virtually nowhere left where you are allowed to switch off completely.

That was what plane journeys used to represent for me. A few uninterrupted hours to myself, where I wasn’t obliged to manage the constant barrage of emails, WhatsApp messages and calls that plague my day-to-day existence. However hard I try to extricate myself, there is the unspoken expectation in 2022 that you should be reachable. At. All. Times. It is not unusual for me to receive an email, a follow-up email, a WhatsApp message and then a phone call from the same person in a single day, for something that is absolutely not urgent.

On a plane, I could curl up, watch a film, wait to be fed and know that the world would still be as I left it when I touched down a few hours later. The ability to make calls on planes just feeds into the great anxiety of our age ― that need to constantly be “on”, productive and connected.

I, for one, could do with a few hours off the hamster wheel every now and again. And the skies will soon no longer be my refuge.

Timeline

2012-2015

The company offers payments/bribes to win key contracts in the Middle East

May 2017

The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts

September 2021

Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act

October 2021

Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence 

December 2024

Petrofac enters into comprehensive restructuring to strengthen the financial position of the group

May 2025

The High Court of England and Wales approves the company’s restructuring plan

July 2025

The Court of Appeal issues a judgment challenging parts of the restructuring plan

August 2025

Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision

October 2025

Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange

November 2025

180 Petrofac employees laid off in the UAE

COMPANY PROFILE

Name: Xpanceo

Started: 2018

Founders: Roman Axelrod, Valentyn Volkov

Based: Dubai, UAE

Industry: Smart contact lenses, augmented/virtual reality

Funding: $40 million

Investor: Opportunity Venture (Asia)

David Haye record

Total fights: 32
Wins: 28
Wins by KO: 26
Losses: 4

Company Profile

Name: Thndr
Started: 2019
Co-founders: Ahmad Hammouda and Seif Amr
Sector: FinTech
Headquarters: Egypt
UAE base: Hub71, Abu Dhabi
Current number of staff: More than 150
Funds raised: $22 million

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%3Cp%3E%3Cstrong%3EDirector%3A%C2%A0%3C%2Fstrong%3EHayao%20Miyazaki%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EStarring%3A%3C%2Fstrong%3E%C2%A0Soma%20Santoki%2C%20Masaki%20Suda%2C%20Ko%20Shibasaki%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3ERating%3A%20%3C%2Fstrong%3E5%2F5%3C%2Fp%3E%0A
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Director: Jon M Chu

Starring: Ariana Grande, Cynthia Erivo, Jonathan Bailey, Jeff Goldblum, Michelle Yeoh, Ethan Slater

Rating: 4/5

England XI for second Test

Rory Burns, Keaton Jennings, Ben Stokes, Joe Root (c), Jos Buttler, Moeen Ali, Ben Foakes (wk), Sam Curran, Adil Rashid, Jack Leach, James Anderson

Vidaamuyarchi

Director: Magizh Thirumeni

Stars: Ajith Kumar, Arjun Sarja, Trisha Krishnan, Regina Cassandra

Rating: 4/5

 

The biog

Place of birth: Kalba

Family: Mother of eight children and has 10 grandchildren

Favourite traditional dish: Al Harees, a slow cooked porridge-like dish made from boiled cracked or coarsely ground wheat mixed with meat or chicken

Favourite book: My early life by Sheikh Dr Sultan bin Muhammad Al Qasimi, the Ruler of Sharjah

Favourite quote: By Sheikh Zayed, the UAE's Founding Father, “Those who have no past will have no present or future.”

Updated: December 10, 2022, 12:05 PM