Dubai taxis clock up 25 years and a billion passengers

The publicly-owned service now employs 11,500 drivers

Dubai, United Arab Emirates - October 31, 2019: Yasmine Ghoneim trying to get taxi at side of the road. How its becoming more difficult to hail a taxi since launch of new app with Careem. Thursday the 31st of October 2019. Business Bay, Dubai. Chris Whiteoak / The National
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Dubai's publicly-owned taxi service has marked 25 years and more than 680 million journeys.

The Roads and Transport Authority on Saturday estimated its drivers have carried more than one billion passengers in their vehicles.

The fleet began with just 81 taxis in 1995. That was long before the construction of the Downtown and Marina, the arrival of the metro in 2009, and a time when the population was about 600,000.

A quarter of a century later and the 5,200 vehicles and 11,500 drivers run around the clock in shifts serving a much bigger city and a population of about 3 million.

Mattar Al Tayer, director general of the authority, reviewed a push to make greater use of digital services and artificial intelligence, using booking apps to speed up journeys and connect drivers with passengers, a news release read.

Most recently, a deal with ride-hailing company Careem allowed customers to book city-owned taxis, which are the cheapest available, along with Careem's own upmarket vehicles.