Dubai bus crash: families renew call to replace barrier


Ramola Talwar Badam
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  • Arabic

Almost two years after a bus crash in Dubai killed 17 passengers, relatives of victims continue to seek answers.

Sapna Moolchandani lost her younger sister, Roshni, when an Omani bus driver smashed into an overhead height restriction barrier while driving at twice the approved speed limit on June 6, 2019.

The elder Ms Moolchandani, 29, is visiting Dubai from India in the hope of reminding authorities that the families of those who died are still struggling to cope.

She lit incense sticks at the crash site this week in memory of her sister and the other victims.

The barrier should have been crushed and not the bus

“Emotionally, it has been very painful. But I needed to come to this spot and face this,” said Ms Moolchandani, who works as a software engineer in Bengaluru, southern India.

“Many families have lost their breadwinner. We wanted to find out what the status of the case is and what we could do.”

The travellers were returning from Muscat after the Eid break when the driver took a wrong turn after the Rashidiya exit and entered a lane not designated for buses.

He missed the warning chain and struck the solid barrier at speed, cleaving the top left section of the bus.

Sapna Moolchandani lights incense sticks in memory of her sister Roshni, among 17 passengers who were killed nearly two years ago in a bus accident near the Al Rashidiya exit in Dubai. Pawan Singh / The National
Sapna Moolchandani lights incense sticks in memory of her sister Roshni, among 17 passengers who were killed nearly two years ago in a bus accident near the Al Rashidiya exit in Dubai. Pawan Singh / The National

This week, the 53-year-old bus driver had his jail sentence reduced to one year by the Court of Appeal.

He had previously been sentenced to seven years in jail by the Dubai Traffic Court and ordered to pay Dh3.4 million as blood money compensation.

Ms Moolchandani met Dr Aman Puri, Consul General of India, to request legal representation for the families in the case since most live overseas.

A dozen Indians, two Pakistanis, an Irish woman, an Omani and a Filipina were killed in the crash.

Relatives have repeatedly asked for swifter resolution of the case.

Dr Puri said his office would provide assistance and send an advisory on the next steps as well as organising a tele-legal counselling session for the families.

He told The National he was "very hopeful that the families of the victims will be able to have the judgment executed soon, after which they will be in a position to file for compensation."

Relatives repeated their appeal for the steel barrier to be replaced with lighter material to prevent another tragedy.

Such barriers are placed to alert drivers of large vehicles about upcoming bridges. In this case, the road led to a multi-storey metro car park.

Dubai's Road and Transport Authority declined to comment because the legal case is ongoing but maintained it adhered to international safety standards with sufficient signs, road bumps and a height restriction chain to warn motorists about the barrier.

Traffic prosecutors said there had been no accidents at the crash site in the preceding decade.

The driver's lawyer said his client was "not responsible" and blamed the road layout that breached safety norms. He submitted studies in court to indicate the steel barrier should have been made of material that gave way on impact.

Families of the dead agree with that argument.

“The barrier should have been crushed and not the bus,” Ms Moolchandani said.

“It is a minor thing to replace a barrier knowing that it took away lives and made 17 families miserable.

“Ours has been an irreplaceable loss, we don’t want any family to suffer the pain we are going through.”

Zidan Firoz Pathan, a survivor of the crash, also appealed for the barrier to be replaced with a lighter material. He still has nightmares of the day he lost his parents, Firoz Khan and Reshma Pathan.

“I can’t ever forget the sound. Yes, the driver took the wrong route and is to blame. But if some softer material was used and a bus hit the sign, so many people would not die,” he said.

Manisha Thakur was widowed at 30 when her husband Vikram died in the tragedy. She joined in the appeal to replace the barrier.

“Any material that would just alert a driver and not destroy everything is what we are hoping will change,” she said.

Ms Moolchandani also visited Five Palm Jumeirah, the hotel her sister worked in and met her colleagues.

An aspiring model, Roshni was 22 when she died and had more than 50,000 followers on Instagram.

“She called Dubai her paradise. This city gave Roshni her dreams,” she said.

“I was scared making this journey but I really needed to see the office she sat in, speak to her colleagues.

“We miss her terribly but I also have a sense of pride for what she achieved.”

What vitamins do we know are beneficial for living in the UAE

Vitamin D: Highly relevant in the UAE due to limited sun exposure; supports bone health, immunity and mood.Vitamin B12: Important for nerve health and energy production, especially for vegetarians, vegans and individuals with absorption issues.Iron: Useful only when deficiency or anaemia is confirmed; helps reduce fatigue and support immunity.Omega-3 (EPA/DHA): Supports heart health and reduces inflammation, especially for those who consume little fish.

BUNDESLIGA FIXTURES

Saturday, May 16 (kick-offs UAE time)

Borussia Dortmund v Schalke (4.30pm) 
RB Leipzig v Freiburg (4.30pm) 
Hoffenheim v Hertha Berlin (4.30pm) 
Fortuna Dusseldorf v Paderborn  (4.30pm) 
Augsburg v Wolfsburg (4.30pm) 
Eintracht Frankfurt v Borussia Monchengladbach (7.30pm)

Sunday, May 17

Cologne v Mainz (4.30pm),
Union Berlin v Bayern Munich (7pm)

Monday, May 18

Werder Bremen v Bayer Leverkusen (9.30pm)

Wicked: For Good

Director: Jon M Chu

Starring: Ariana Grande, Cynthia Erivo, Jonathan Bailey, Jeff Goldblum, Michelle Yeoh, Ethan Slater

Rating: 4/5

What is the definition of an SME?

SMEs in the UAE are defined by the number of employees, annual turnover and sector. For example, a “small company” in the services industry has six to 50 employees with a turnover of more than Dh2 million up to Dh20m, while in the manufacturing industry the requirements are 10 to 100 employees with a turnover of more than Dh3m up to Dh50m, according to Dubai SME, an agency of the Department of Economic Development.

A “medium-sized company” can either have staff of 51 to 200 employees or 101 to 250 employees, and a turnover less than or equal to Dh200m or Dh250m, again depending on whether the business is in the trading, manufacturing or services sectors. 

Emergency

Director: Kangana Ranaut

Stars: Kangana Ranaut, Anupam Kher, Shreyas Talpade, Milind Soman, Mahima Chaudhry 

Rating: 2/5

RACECARD

4.30pm Jebel Jais – Maiden (PA) Dh60,000 (Turf) 1,000m
5pm: Jabel Faya – Maiden (PA) Dh60,000 (T) 1,000m
5.30pm: Al Wathba Stallions Cup – Handicap (PA) Dh70,000 (T) 2,200m
6pm: The President’s Cup Prep – Conditions (PA) Dh100,000 (T) 2,200m
6.30pm: Abu Dhabi Equestrian Club – Prestige (PA) Dh125,000 (T) 1,600m
7pm: Al Ruwais – Group 3 (PA) Dh300,000 (T) 1,200m
7.30pm: Jebel Hafeet – Maiden (TB) Dh80,000 (T) 1,400m

Know your Camel lingo

The bairaq is a competition for the best herd of 50 camels, named for the banner its winner takes home

Namoos - a word of congratulations reserved for falconry competitions, camel races and camel pageants. It best translates as 'the pride of victory' - and for competitors, it is priceless

Asayel camels - sleek, short-haired hound-like racers

Majahim - chocolate-brown camels that can grow to weigh two tonnes. They were only valued for milk until camel pageantry took off in the 1990s

Millions Street - the thoroughfare where camels are led and where white 4x4s throng throughout the festival

Some of Darwish's last words

"They see their tomorrows slipping out of their reach. And though it seems to them that everything outside this reality is heaven, yet they do not want to go to that heaven. They stay, because they are afflicted with hope." - Mahmoud Darwish, to attendees of the Palestine Festival of Literature, 2008

His life in brief: Born in a village near Galilee, he lived in exile for most of his life and started writing poetry after high school. He was arrested several times by Israel for what were deemed to be inciteful poems. Most of his work focused on the love and yearning for his homeland, and he was regarded the Palestinian poet of resistance. Over the course of his life, he published more than 30 poetry collections and books of prose, with his work translated into more than 20 languages. Many of his poems were set to music by Arab composers, most significantly Marcel Khalife. Darwish died on August 9, 2008 after undergoing heart surgery in the United States. He was later buried in Ramallah where a shrine was erected in his honour.

The biog

Name: Dhabia Khalifa AlQubaisi

Age: 23

How she spends spare time: Playing with cats at the clinic and feeding them

Inspiration: My father. He’s a hard working man who has been through a lot to provide us with everything we need

Favourite book: Attitude, emotions and the psychology of cats by Dr Nicholes Dodman

Favourit film: 101 Dalmatians - it remind me of my childhood and began my love of dogs 

Word of advice: By being patient, good things will come and by staying positive you’ll have the will to continue to love what you're doing

Scorline

Iraq 1-0 UAE

Iraq Hussein 28’

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HIJRA

Starring: Lamar Faden, Khairiah Nathmy, Nawaf Al-Dhufairy

Director: Shahad Ameen

Rating: 3/5

ABU DHABI ORDER OF PLAY

Starting at 10am:

Daria Kasatkina v Qiang Wang

Veronika Kudermetova v Annet Kontaveit (10)

Maria Sakkari (9) v Anastasia Potapova

Anastasia Pavlyuchenkova v Ons Jabeur (15)

Donna Vekic (16) v Bernarda Pera 

Ekaterina Alexandrova v Zarina Diyas

Five famous companies founded by teens

There are numerous success stories of teen businesses that were created in college dorm rooms and other modest circumstances. Below are some of the most recognisable names in the industry:

  1. Facebook: Mark Zuckerberg and his friends started Facebook when he was a 19-year-old Harvard undergraduate. 
  2. Dell: When Michael Dell was an undergraduate student at Texas University in 1984, he started upgrading computers for profit. He starting working full-time on his business when he was 19. Eventually, his company became the Dell Computer Corporation and then Dell Inc. 
  3. Subway: Fred DeLuca opened the first Subway restaurant when he was 17. In 1965, Mr DeLuca needed extra money for college, so he decided to open his own business. Peter Buck, a family friend, lent him $1,000 and together, they opened Pete’s Super Submarines. A few years later, the company was rebranded and called Subway. 
  4. Mashable: In 2005, Pete Cashmore created Mashable in Scotland when he was a teenager. The site was then a technology blog. Over the next few decades, Mr Cashmore has turned Mashable into a global media company.
  5. Oculus VR: Palmer Luckey founded Oculus VR in June 2012, when he was 19. In August that year, Oculus launched its Kickstarter campaign and raised more than $1 million in three days. Facebook bought Oculus for $2 billion two years later.
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WORLD'S%2010%20HIGHEST%20MOUNTAINS
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Sri Lanka-India Test series schedule
  • 1st Test India won by 304 runs at Galle
  • 2nd Test India won by innings and 53 runs at Colombo
  • 3rd Test August 12-16 at Pallekele
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%3Cp%3E%3Cstrong%3EName%3A%20%3C%2Fstrong%3EPurpl%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3ECo-founders%3A%20%3C%2Fstrong%3EKarl%20Naim%2C%20Wissam%20Ghorra%2C%20Jean-Marie%20Khoueir%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EBased%3A%20%3C%2Fstrong%3EHub71%20in%20Abu%20Dhabi%20and%20Beirut%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EStarted%3A%20%3C%2Fstrong%3E2021%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3ENumber%20of%20employees%3A%20%3C%2Fstrong%3E12%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3ESector%3A%20%3C%2Fstrong%3EFinTech%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EFunding%3A%20%3C%2Fstrong%3E%242%20million%26nbsp%3B%3C%2Fp%3E%0A
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UAE currency: the story behind the money in your pockets
UAE currency: the story behind the money in your pockets

Understand What Black Is

The Last Poets

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Our legal consultant

Name: Hassan Mohsen Elhais

Position: legal consultant with Al Rowaad Advocates and Legal Consultants

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UAE currency: the story behind the money in your pockets
Timeline

2012-2015

The company offers payments/bribes to win key contracts in the Middle East

May 2017

The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts

September 2021

Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act

October 2021

Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence 

December 2024

Petrofac enters into comprehensive restructuring to strengthen the financial position of the group

May 2025

The High Court of England and Wales approves the company’s restructuring plan

July 2025

The Court of Appeal issues a judgment challenging parts of the restructuring plan

August 2025

Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision

October 2025

Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange

November 2025

180 Petrofac employees laid off in the UAE

Why it pays to compare

A comparison of sending Dh20,000 from the UAE using two different routes at the same time - the first direct from a UAE bank to a bank in Germany, and the second from the same UAE bank via an online platform to Germany - found key differences in cost and speed. The transfers were both initiated on January 30.

Route 1: bank transfer

The UAE bank charged Dh152.25 for the Dh20,000 transfer. On top of that, their exchange rate margin added a difference of around Dh415, compared with the mid-market rate.

Total cost: Dh567.25 - around 2.9 per cent of the total amount

Total received: €4,670.30 

Route 2: online platform

The UAE bank’s charge for sending Dh20,000 to a UK dirham-denominated account was Dh2.10. The exchange rate margin cost was Dh60, plus a Dh12 fee.

Total cost: Dh74.10, around 0.4 per cent of the transaction

Total received: €4,756

The UAE bank transfer was far quicker – around two to three working days, while the online platform took around four to five days, but was considerably cheaper. In the online platform transfer, the funds were also exposed to currency risk during the period it took for them to arrive.