The Renault EZ-ULTIMO, an electric robo-vehicle, that is being displayed by Etisalat at Gitex Technology Week. The vehicle has a level four autonomous driving capability. Etisalat
The Renault EZ-ULTIMO, an electric robo-vehicle, that is being displayed by Etisalat at Gitex Technology Week. The vehicle has a level four autonomous driving capability. Etisalat
The Renault EZ-ULTIMO, an electric robo-vehicle, that is being displayed by Etisalat at Gitex Technology Week. The vehicle has a level four autonomous driving capability. Etisalat
The Renault EZ-ULTIMO, an electric robo-vehicle, that is being displayed by Etisalat at Gitex Technology Week. The vehicle has a level four autonomous driving capability. Etisalat

Gitex: cyber security boom reflects growing threat to online safety


Nick Webster
  • English
  • Arabic

The flying bikes, robotic arms and self-driving taxis may have provided a distraction for most visitors to day two of Gitex Technology Week in Dubai – but much of the talk in the exhibition halls was on the booming cyber security industry.

An explosion of app-based technologies and a switch to online for many everyday services has led to an increase in the risk that cyber criminals pose to consumers.

Online security is now a hot topic as government services and banking institutions take customer service operations into a virtual world.

Technology has created a multi-billion dollar industry in cyber protection, with international firms like Fortnet constantly developing new solutions to keep consumers and businesses safe from increasingly sophisticated threats.

“Our work is everywhere,” said Nader Baghdadi, Fortnet regional enterprise director.

“Fortnet solutions are in almost every enterprise, from small businesses to big business and government entities.

“The more applications and technologies are introduced into the market, the more risk there is to the security of our personal information and data.

“The idea is for enterprises and customers to minimise their risk, and know how they can take action.

“Whenever someone is connected to a system that allows a financial transition to take place, there will always be a threat.”

It is a game of cat and mouse, as security experts attempt to stay a step ahead of faceless cyber criminals.

Fortnet has a centre of excellence with about 200 engineers, all PhD professionals with years of experience investigating the vulnerabilities on millions of devices around the world and how they can be protected.

Experts analyse threats and find solutions, but the number of threats to banking security and the complexity of those threats are on the rise, Mr Baghdadi said.

“We know these threats have increased by around 15 per cent in the past year or so,” he said.

“Most of the banks we see in the UAE have adopted very strong security measures, with multiple authentication steps required before accessing accounts.

“If a cyber criminal can breach a phone or laptop’s facial recognition or biometric access code, there is still a secondary level of authentication required to access an account.

“Those layers are crucial for cyber security, but not all banks around the world have these multiple precautions.”

Since 2016, more than 800 cases of bank fraud have been reported to authorities in Dubai.

  • A rotating sculptural piece in Dubai Internet City booth at Gitex Technology Week at Dubai World Trade Center. Reem Mohammed / The National
    A rotating sculptural piece in Dubai Internet City booth at Gitex Technology Week at Dubai World Trade Center. Reem Mohammed / The National
  • A man plays a virtual game at Dubai Police’s booth. Reem Mohammed / The National
    A man plays a virtual game at Dubai Police’s booth. Reem Mohammed / The National
  • A man cycles to generate power at Dubai Internet City booth. Reem Mohammed / The National
    A man cycles to generate power at Dubai Internet City booth. Reem Mohammed / The National
  • Schoolboys play pacman at Dubai Internet City booth at Gitex Technology Week. Reem Mohammed / The National
    Schoolboys play pacman at Dubai Internet City booth at Gitex Technology Week. Reem Mohammed / The National
  • The Roads and Transport Authority (RTA) is trialling the display of smart ads on taxis. Officials say the high-definition content will be visible to all road users but it won’t cause any inconvenience to passengers. Reem Mohammed / The National
    The Roads and Transport Authority (RTA) is trialling the display of smart ads on taxis. Officials say the high-definition content will be visible to all road users but it won’t cause any inconvenience to passengers. Reem Mohammed / The National
  • The badminton robot challenge during Gitex Technology Week. Reem Mohammed / The National
    The badminton robot challenge during Gitex Technology Week. Reem Mohammed / The National
  • The tech event is one of the region's biggest of the year. Reem Mohammed / The National
    The tech event is one of the region's biggest of the year. Reem Mohammed / The National
  • The Dubai Internet City booth. Reem Mohammed / The National
    The Dubai Internet City booth. Reem Mohammed / The National
  • Sheikh Hamdan bin Mohammed, Crown Prince of Dubai, opens Gitex Technology Week at Dubai World Trade Centre on Sunday. Pictured with Amal Al Qubaisi, Speaker of the Federal National Counci. Courtesy Dubai Media Office
    Sheikh Hamdan bin Mohammed, Crown Prince of Dubai, opens Gitex Technology Week at Dubai World Trade Centre on Sunday. Pictured with Amal Al Qubaisi, Speaker of the Federal National Counci. Courtesy Dubai Media Office
  • Sheikh Hamdan bin Mohammed, Crown Prince of Dubai, opens Gitex Technology Week at Dubai World Trade Centre on Sunday. Pictured with Amal Al Qubaisi, Speaker of the Federal National Council. Courtesy Dubai Media Office
    Sheikh Hamdan bin Mohammed, Crown Prince of Dubai, opens Gitex Technology Week at Dubai World Trade Centre on Sunday. Pictured with Amal Al Qubaisi, Speaker of the Federal National Council. Courtesy Dubai Media Office
  • Sheikh Hamdan bin Mohammed, Crown Prince of Dubai, visits the Cisco stand at Gitex Technology Week, where he was shown around by Shukri Eid, the managing director of Cisco. Courtesy Cisco Middle East Twitter
    Sheikh Hamdan bin Mohammed, Crown Prince of Dubai, visits the Cisco stand at Gitex Technology Week, where he was shown around by Shukri Eid, the managing director of Cisco. Courtesy Cisco Middle East Twitter
  • Sheikh Hamdan bin Mohammed, Crown Prince of Dubai, opens Gitex Technology Week at Dubai World Trade Centre on Sunday. Courtesy Dubai Media Office
    Sheikh Hamdan bin Mohammed, Crown Prince of Dubai, opens Gitex Technology Week at Dubai World Trade Centre on Sunday. Courtesy Dubai Media Office
  • Sheikh Hamdan bin Mohammed, Crown Prince of Dubai, visits the Cisco stand at Gitex Technology Week, where he was shown around by Shukri Eid, the managing director of Cisco. Courtesy Cisco Middle East Twitter
    Sheikh Hamdan bin Mohammed, Crown Prince of Dubai, visits the Cisco stand at Gitex Technology Week, where he was shown around by Shukri Eid, the managing director of Cisco. Courtesy Cisco Middle East Twitter
  • SAP’s booth during Gitex Technology Week. Reem Mohammed / The National
    SAP’s booth during Gitex Technology Week. Reem Mohammed / The National
  • The Telecoms Regulatory Authority's booth. Reem Mohammed / The National
    The Telecoms Regulatory Authority's booth. Reem Mohammed / The National
  • A man and a woman interact with a robot at Oracle’s booth. Reem Mohammed / The National
    A man and a woman interact with a robot at Oracle’s booth. Reem Mohammed / The National
  • A 'smart city' model is displayed. Reem Mohammed / The National
    A 'smart city' model is displayed. Reem Mohammed / The National
  • Visitors try out gadgets onthe opening day of the event. Reem Mohammed / The National
    Visitors try out gadgets onthe opening day of the event. Reem Mohammed / The National

Industry analysts Mimecast, a firm providing protected corporate email accounts, said 77 per cent of UAE phishing scam victims had money or valuable data stolen in 2018.

The company surveyed more than a thousand IT organisations, with two-thirds reporting an increase in identity fraud.

Elsewhere at Gitex, Etisalat displayed its latest efforts to put a super-fast 5G broadband network at the centre of future services.

Dubai aims to have 25 per cent of all its transport network become autonomous by 2030 and the development of a 5G network is crucial to its success.

Etisalat also displayed vehicles that could fit into that 5G vision, like the Renault EZ-ULTIMO, an electric robo-vehicle equipped with autonomous driving capability.

Like any other online service, the network it relies on will be vulnerable to hackers without sufficient protection in place.

Online security is offered by companies like Romania's Bitdefender.

“Cyber-security education is very important for users of most online services and particularly financial and government institutions,” said Cristina Vatamanu, a senior analyst at Bitdefender’s cyber-threat intelligence lab.

“In regards to banking, we know there are several kinds of attacks being used, mostly via phishing emails and false log-in credentials.”

Bitdefender investigations into global banking institutions found some were using unsupported or outdated operating systems within financial networks, leaving them exposed to hackers.

The company is working on a project analysing threats and passing them on to law enforcement teams to reduce consumer risk.

It already works with several UAE firms and government entities, although it would not disclose their identities.

“Cyber security is the responsibility of both service providers and consumers,” said Ms Vatamanu.

“They both must secure their own online environment.

“We all have a responsibility to be careful about our online activity, to recognise fraudulent websites and report suspicious emails.”