• The National's Nick Webster and Andy Scott met the crew on board Mt Iba in May as they prepare to fly home from Dubai. The five sailors spent four years on a vessel that was abandoned in the Gulf by its owners. Andy Scott / The National
    The National's Nick Webster and Andy Scott met the crew on board Mt Iba in May as they prepare to fly home from Dubai. The five sailors spent four years on a vessel that was abandoned in the Gulf by its owners. Andy Scott / The National
  • The vessel was anchored in the Gulf until strong seas caused it to run aground in Umm Al Quwain, 100km north of Dubai. Successful negotiations meant the ship could be towed down the coast to Dubai. Andy Scott / The National
    The vessel was anchored in the Gulf until strong seas caused it to run aground in Umm Al Quwain, 100km north of Dubai. Successful negotiations meant the ship could be towed down the coast to Dubai. Andy Scott / The National
  • The Mt Iba docked in Dubai Maritime City port on May 6, 2021. Andy Scott / The National
    The Mt Iba docked in Dubai Maritime City port on May 6, 2021. Andy Scott / The National
  • After successful negotiations, the crew will collect 80 per cent of the $170,000 wages they were owed after four years at sea. Andy Scott / The National
    After successful negotiations, the crew will collect 80 per cent of the $170,000 wages they were owed after four years at sea. Andy Scott / The National
  • The crew said they could not wait to leave their run-down quarters. Andy Scott / The National
    The crew said they could not wait to leave their run-down quarters. Andy Scott / The National
  • Power outages and a lack of AC and food made life unbearable at times, they said. Andy Scott / The National
    Power outages and a lack of AC and food made life unbearable at times, they said. Andy Scott / The National

Seafarer study shows tough life on tankers amid pandemic and hijackings


Nick Webster
  • English
  • Arabic

A happiness index of seafarers’ well-being across the world has fallen to the lowest levels in years amid the coronavirus pandemic and increasing vulnerability of tankers at sea.

The Seafarers Happiness Index is the shipping industry’s barometer of issues facing those at sea, with crew asked 10 questions about life on board.

More than 2,500 seafarers contribute to the survey each quarter by answering questions about day-to-day life and working conditions.

Results showed a steep decline overall, from 6.46 out of 10 reported in the first quarter of 2021, to a score of 5.99 out of 10 from April to June.

There were clear indications that the ongoing issues relating to crew travel, uncertainty over contracts and an almost complete and universal ban on shore leave are taking a negative toll on seafarers
Steven Jones,
report’s lead author

The scores fell in every category.

“There were clear indications that the ongoing issues relating to crew travel, uncertainty over contracts, and an almost complete and universal ban on shore leave are taking a negative toll on seafarers,” said Steven Jones, the report’s lead author and project founder at the Mission to Seafarers charity.

“Even areas that usually hold up well, such as social interaction on board, were struggling, and the responses received painted a picture of stress, fatigue and frustration.

“There was a growing sense of weariness with the problems at sea, compounded by perceptions that ships are working harder than ever to deliver on the demands of trade. Seafarers spoke of feeling constant stress and pressure.”

Trouble at sea

The pandemic has delayed many signoffs for crew, that would usually allow seafarers to rotate, come ashore and return home.

Many have spent longer at sea than their contracts would have stipulated because of restrictions on international travel.

Recent hijackings and major incidents aboard giant shipping vessels in the Middle East has placed the welfare of those on board in the spotlight.

An investigation by the flag state of the MT Gulf Sky hijacked off Khor Fakkan in 2020 revealed the anguish felt by crew held at gunpoint.

In January, the captain of the MT Sea Princess, also anchored off Khor Fakkan, reported the suicide of a young Indian crew member.

Captain Ayyappan Swaminathan, a commercial sailor from India, has gone back to sea after recovering from an 18-month abandonment anchored off the UAE in 2019.
Captain Ayyappan Swaminathan, a commercial sailor from India, has gone back to sea after recovering from an 18-month abandonment anchored off the UAE in 2019.

Bhupendra Shri Suresh took his own life on board the vessel as he waited to go home after a prolonged period at sea.

In July, a drone struck an oil tanker linked to an Israeli billionaire off the coast of Oman, killing two crew members. It further highlighted the perils of shipping in some of the most strategically important shipping lanes in the world.

In another case, Capt Ayyappan Swaminathan and 30 other crew were left high-and-dry, abandoned without pay in 2017 when their employer, Elite Way Marine Services stopped paying their salaries.

A two-year fight ensued before Capt Ayyappan was freed from the MV Azraqmoiah and allowed to return home to India.

He is now back at sea on a tanker in the Gulf of Oman shipping oil to Khor Fakkan.

Although he is paid regularly and working in good conditions with a 12-man crew, he said anxiety has increased on board after word spread of recent hijackings nearby.

“We hear of these hijackings and incidents happening in this area, so all we can do is keep our company informed and updated with our situation,” he told The National by satellite phone.

“I am watching the radio all the time as we are all very worried about this.

“We have taken certain precautions and we know we must stay calm. The company is supporting us and the crew is all fine.”

The Mission to Seafarers is providing pastoral care and counselling to the crew of the MT Mercer Street, and is on standby for the MT Asphalt Princess, a vessel also threatened with hijack this week in the Gulf of Oman.

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The index found there was little variation in happiness levels across age groups.

The 45 to 55 year-olds managed to scrape to the top with an average happiness score of 6.86.

Although the largest proportion of crew who responded to the survey had been on board less than six months, 9 per cent had been on board for more than a year.

It also revealed the overwhelming majority of commercial sailors were men, with just four per cent of those who responded to the survey women.

Most of those who answered questions online were from South-East Asia, with Indian crew the second biggest group of respondents.

Several tankers abandoned while anchored off the UAE in recent years have made international headlines because of the poor living conditions on board for crew.

Often unpaid and living on basic rations and fuel to supply air conditioning units and generators, life on board these “ghost ships” can be horrific when shipping operators hit financial problems.

However, a new UAE government resolution to address the rights of seafarers will levy harsher financial penalties on shipping operators who step out of line.

A framework outlined by the Ministry of Energy and Infrastructure will protect the rights of seafarers on board ships in UAE waters and ports.

Owners of abandoned vessels will be fined Dh20,000, with an additional Dh10,000 fine incurred for each seafarer on board.

“Conditions are otherwise good on board, we are getting paid on time, so it is a new life for me compared with before,” Capt Ayyappan said.

“Now I am back to sea, thanks to the support I have had, I have a second chance in this career.

“We are all facing the worry of not getting signed off the vessel in time because of the problems caused by the pandemic.

“Hopefully things are beginning to improve, so we can fly home soon once we arrive in port.

“Already some crews have been waiting for nine months to return home.”

Results

5pm: Warsan Lake – Maiden (PA) Dh80,000 (Turf) 2,200m; Winner: Dhaw Al Reef, Sam Hitchcott (jockey), Abdallah Al Hammadi (trainer) 

5.30pm: Al Quadra Lake – Maiden (PA) Dh80,000 (T) 1,600m; Winner: Mrouwah Al Gharbia, Sando Paiva, Abubakar Daud 

6pm: Hatta Lake – Handicap (PA) Dh80,000 (T) 1,600m; Winner: AF Yatroq, George Buckell, Ernst Oertel 

6.30pm: Wathba Stallions Cup – Handicap (PA) Dh70,000 (T) 1,600m; Winner: Ashton Tourettes, Adries de Vries, Ibrahim Aseel 

7pm: Abu Dhabi Championship – Listed (PA) Dh180,000 (T) 1,600m; Winner: Bahar Muscat, Antonio Fresu, Ibrahim Al Hadhrami 

7.30pm: Zakher Lake – Rated Conditions (TB) Dh80,000 (T) 1,400m; Winner: Alfareeq, Dane O’Neill, Musabah Al Muhairi.  

Ten tax points to be aware of in 2026

1. Domestic VAT refund amendments: request your refund within five years

If a business does not apply for the refund on time, they lose their credit.

2. E-invoicing in the UAE

Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption. 

3. More tax audits

Tax authorities are increasingly using data already available across multiple filings to identify audit risks. 

4. More beneficial VAT and excise tax penalty regime

Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.

5. Greater emphasis on statutory audit

There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.

6. Further transfer pricing enforcement

Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes. 

7. Limited time periods for audits

Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion. 

8. Pillar 2 implementation 

Many multinational groups will begin to feel the practical effect of the Domestic Minimum Top-Up Tax (DMTT), the UAE's implementation of the OECD’s global minimum tax under Pillar 2. While the rules apply for financial years starting on or after January 1, 2025, it is 2026 that marks the transition to an operational phase.

9. Reduced compliance obligations for imported goods and services

Businesses that apply the reverse-charge mechanism for VAT purposes in the UAE may benefit from reduced compliance obligations. 

10. Substance and CbC reporting focus

Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity. 

Contributed by Thomas Vanhee and Hend Rashwan, Aurifer

WHEN TO GO:

September to November or March to May; this is when visitors are most likely to see what they’ve come for.

WHERE TO STAY:

Meghauli Serai, A Taj Safari - Chitwan National Park resort (tajhotels.com) is a one-hour drive from Bharatpur Airport with stays costing from Dh1,396 per night, including taxes and breakfast. Return airport transfers cost from Dh661.

HOW TO GET THERE:

Etihad Airways regularly flies from Abu Dhabi to Kathmandu from around Dh1,500 per person return, including taxes. Buddha Air (buddhaair.com) and Yeti Airlines (yetiairlines.com) fly from Kathmandu to Bharatpur several times a day from about Dh660 return and the flight takes just 20 minutes. Driving is possible but the roads are hilly which means it will take you five or six hours to travel 148 kilometres.

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Updated: April 23, 2025, 12:53 PM