You can tell something of the story of information technology – more specifically, about its colonisation of our daily lives – by looking at the changing nature of our interaction with it. Rewind 25 years to the early days of home PCs, when we were faced with a blank screen, a blinking cursor, and typed-in commands such as "CD/documents". Then came Windows, and point-and-click. Now, we interact with our devices by touching their screens, or increasingly, via Siri – the iPhone's voice-activated personal assistant – by talking to them.
It's a story of interaction that has become ever more natural, ever more human. So what's next? A spate of companies coming to the fore this year think they have the answer: devices that can apprehend and respond to the way we are feeling. It's being called emotion recognition, and – if you believe the hype – it's going to be a big part of our near future.
Nuance is one such proponent. Nuance is the multi-billion dollar king of voice recognition, and thanks to a deal with Apple, it provides the software that powers the iPhone's Siri. Last month, the company announced a push into voice recognition in cars. Their new Dragon Drive technology allows drivers to dictate messages, play music and access GPS simply by asking. Crucially, Nuance says it views emotion recognition as central to future iterations of Dragon Drive. Prepare for a new generation of cars, they say, that will discern that you sound stressed and send a text message to let colleagues know you're running late. Or see that you're in a good mood, and play suitably upbeat music.
Meanwhile, emotion recognition is already a reality in other industries. This burgeoning technology is of huge interest to advertisers and brands, who constantly search for new ways to make us fall in love with their products. Now, the tech companies Affectiva (www.affectiva.com) and nViso (www.nviso.ch) are offering a world of possibilities. Their facial imaging software analyses the emotions of a subject watching an advertisement, opening the door to commercials that are scientifically designed to produce the greatest impact. At Affectiva's website, you can watch advertisements from this year's Super Bowl broadcast, and see how your emotional response compared to that of others - but you'll need a webcam to do it.
The ability to measure the emotional response of an audience has exciting implications for the arts, too. Sensum (www.sensum.co) recently tested its technology at the SXSW film festival, where audiences gathered for a special horror movie and wore a wristband that measured and analysed their physical response. When heart rates climbed - indicating high emotion - it triggered scarier footage and music.
Emotion recognition is all part of the drive to weave information technology ever more tightly into the fabric of our lives. The holy grail? Interactions with our machines that are so natural, they're like talking to a person.
It sounds like a worthy aim and may prove to be so. But might there be downsides? When our machines start to understand and respond to our emotions, might we yearn for the days when they were cold and logical? Isn't there something reassuring – and convenient – about a car or a computer that is predictable, that stays just the same whatever mood you're in?
Emotion recognition is coming. What's unknown is how often we'll be reaching for the off switch.
More from Aya Iskandarani
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COMPANY PROFILE
Name: Kumulus Water
Started: 2021
Founders: Iheb Triki and Mohamed Ali Abid
Based: Tunisia
Sector: Water technology
Number of staff: 22
Investment raised: $4 million
At a glance
Global events: Much of the UK’s economic woes were blamed on “increased global uncertainty”, which can be interpreted as the economic impact of the Ukraine war and the uncertainty over Donald Trump’s tariffs.
Growth forecasts: Cut for 2025 from 2 per cent to 1 per cent. The OBR watchdog also estimated inflation will average 3.2 per cent this year
Welfare: Universal credit health element cut by 50 per cent and frozen for new claimants, building on cuts to the disability and incapacity bill set out earlier this month
Spending cuts: Overall day-to day-spending across government cut by £6.1bn in 2029-30
Tax evasion: Steps to crack down on tax evasion to raise “£6.5bn per year” for the public purse
Defence: New high-tech weaponry, upgrading HM Naval Base in Portsmouth
Housing: Housebuilding to reach its highest in 40 years, with planning reforms helping generate an extra £3.4bn for public finances
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The full list of 2020 Brit Award nominees (winners in bold):
British group
Coldplay
Foals
Bring me the Horizon
D-Block Europe
Bastille
British Female
Mabel
Freya Ridings
FKA Twigs
Charli xcx
Mahalia
British male
Harry Styles
Lewis Capaldi
Dave
Michael Kiwanuka
Stormzy
Best new artist
Aitch
Lewis Capaldi
Dave
Mabel
Sam Fender
Best song
Ed Sheeran and Justin Bieber - I Don’t Care
Mabel - Don’t Call Me Up
Calvin Harrison and Rag’n’Bone Man - Giant
Dave - Location
Mark Ronson feat. Miley Cyrus - Nothing Breaks Like A Heart
AJ Tracey - Ladbroke Grove
Lewis Capaldi - Someone you Loved
Tom Walker - Just You and I
Sam Smith and Normani - Dancing with a Stranger
Stormzy - Vossi Bop
International female
Ariana Grande
Billie Eilish
Camila Cabello
Lana Del Rey
Lizzo
International male
Bruce Springsteen
Burna Boy
Tyler, The Creator
Dermot Kennedy
Post Malone
Best album
Stormzy - Heavy is the Head
Michael Kiwanuka - Kiwanuka
Lewis Capaldi - Divinely Uninspired to a Hellish Extent
Dave - Psychodrama
Harry Styles - Fine Line
Rising star
Celeste
Joy Crookes
beabadoobee
The Sand Castle
Director: Matty Brown
Stars: Nadine Labaki, Ziad Bakri, Zain Al Rafeea, Riman Al Rafeea
Rating: 2.5/5
Skewed figures
In the village of Mevagissey in southwest England the housing stock has doubled in the last century while the number of residents is half the historic high. The village's Neighbourhood Development Plan states that 26% of homes are holiday retreats. Prices are high, averaging around £300,000, £50,000 more than the Cornish average of £250,000. The local average wage is £15,458.
Going grey? A stylist's advice
If you’re going to go grey, a great style, well-cared for hair (in a sleek, classy style, like a bob), and a young spirit and attitude go a long way, says Maria Dowling, founder of the Maria Dowling Salon in Dubai.
It’s easier to go grey from a lighter colour, so you may want to do that first. And this is the time to try a shorter style, she advises. Then a stylist can introduce highlights, start lightening up the roots, and let it fade out. Once it’s entirely grey, a purple shampoo will prevent yellowing.
“Get professional help – there’s no other way to go around it,” she says. “And don’t just let it grow out because that looks really bad. Put effort into it: properly condition, straighten, get regular trims, make sure it’s glossy.”