Just when it seemed robotic machines had reached their peak in terms of customer service, a futuristic scene unfolded with the unveiling of a robotic arm powered by artificial intelligence to pump fuel at an Adnoc station on Reem Island in Abu Dhabi.
Adnoc Distribution showed several innovative and AI-driven types of technology at the petrol station on Wednesday.
The company hopes that such innovation will shape and influence the industry in the years ahead.
The robotic arm uses state-of-the-art computer vision technology and assists in better managing capacity at the petrol station, as well as traffic flow.
However, this does not imply that petrol station attendants will soon be out of work. Instead, the company says the robot will assist in streamlining and organising tasks, enabling them to focus on other responsibilities.
“Adnoc Distribution’s artificial intelligence and digitally enabled innovations deliver seamless customer experiences while supporting and enabling our service station attendants to focus on delivering best-in-class customer service across all other touch points,” Maaz Qureshi, vice president of digital business at Adnoc Distribution told The National.
So, how does the technology work? When a vehicle arrives at the filling station, the driver selects the desired fuel type via a touchscreen interface or the Adnoc Distribution mobile app.
The robotic arm, equipped with a specialised nozzle, then extends towards the vehicle, guided by sensors that help to align the nozzle with the tank opening.
Once correctly positioned, the robotic arm inserts the nozzle and pumps fuel into the vehicle.
Advanced sensors and cameras are used to monitor the process for safety and efficiency, ensuring a smooth operation.
Once completed, the robotic arm retracts the nozzle and then sends a notification to the driver that the refuelling is done.
This innovative system offers speed, convenience and environmental benefits, reducing the risk of spills and eliminating the need for attendants at traditional fuel stations and allowing them to focus on other services.
Click & Collect
In addition to the robotic arm, Adnoc Distribution has also introduced a new retail service called “Click & Collect”.
This service allows customers to buy Oasis convenience store food and beverage products through the mobile app and have their orders delivered to their vehicle upon arrival at selected service stations.
Participating locations in the UAE include the flagship Dubai Sheikh Zayed Road station and Abu Dhabi Corniche Road, with many more to follow shortly.
UAE’s fastest car wash
Adnoc Distribution also unveiled an innovative car wash tunnel capable of servicing 35 to 40 vehicles an hour.
With each wash taking only seven to eight minutes, including drying time, customers will not have to worry about washing their car at the weekend because of traffic.
The news release stated that the tunnel car wash operates sustainably, using 80 per cent recycled water during the process.
The system efficiently moves vehicles through the tunnel using an automatic conveyor belt, and can handle up to four vehicles simultaneously.
TO A LAND UNKNOWN
Director: Mahdi Fleifel
Starring: Mahmoud Bakri, Aram Sabbah, Mohammad Alsurafa
Rating: 4.5/5
DMZ facts
- The DMZ was created as a buffer after the 1950-53 Korean War.
- It runs 248 kilometers across the Korean Peninsula and is 4km wide.
- The zone is jointly overseen by the US-led United Nations Command and North Korea.
- It is littered with an estimated 2 million mines, tank traps, razor wire fences and guard posts.
- Donald Trump and Kim Jong-Un met at a building in Panmunjom, where an armistice was signed to stop the Korean War.
- Panmunjom is 52km north of the Korean capital Seoul and 147km south of Pyongyang, North Korea’s capital.
- Former US president Bill Clinton visited Panmunjom in 1993, while Ronald Reagan visited the DMZ in 1983, George W. Bush in 2002 and Barack Obama visited a nearby military camp in 2012.
- Mr Trump planned to visit in November 2017, but heavy fog that prevented his helicopter from landing.
The biog
Hometown: Cairo
Age: 37
Favourite TV series: The Handmaid’s Tale, Black Mirror
Favourite anime series: Death Note, One Piece and Hellsing
Favourite book: Designing Brand Identity, Fifth Edition
Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.
Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.
“Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.
Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.
“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.
Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.
From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.
Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.
BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.
Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.
Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.
“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.
Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.
“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.
“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”
The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”
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Sri Lanka's T20I squad
Thisara Perera (captain), Dilshan Munaweera, Danushka Gunathilaka, Sadeera Samarawickrama, Ashan Priyanjan, Mahela Udawatte, Dasun Shanaka, Sachith Pathirana, Vikum Sanjaya, Lahiru Gamage, Seekkuge Prasanna, Vishwa Fernando, Isuru Udana, Jeffrey Vandersay and Chathuranga de Silva.
The years Ramadan fell in May
No more lice
Defining head lice
Pediculus humanus capitis are tiny wingless insects that feed on blood from the human scalp. The adult head louse is up to 3mm long, has six legs, and is tan to greyish-white in colour. The female lives up to four weeks and, once mature, can lay up to 10 eggs per day. These tiny nits firmly attach to the base of the hair shaft, get incubated by body heat and hatch in eight days or so.
Identifying lice
Lice can be identified by itching or a tickling sensation of something moving within the hair. One can confirm that a person has lice by looking closely through the hair and scalp for nits, nymphs or lice. Head lice are most frequently located behind the ears and near the neckline.
Treating lice at home
Head lice must be treated as soon as they are spotted. Start by checking everyone in the family for them, then follow these steps. Remove and wash all clothing and bedding with hot water. Apply medicine according to the label instructions. If some live lice are still found eight to 12 hours after treatment, but are moving more slowly than before, do not re-treat. Comb dead and remaining live lice out of the hair using a fine-toothed comb.
After the initial treatment, check for, comb and remove nits and lice from hair every two to three days. Soak combs and brushes in hot water for 10 minutes.Vacuum the floor and furniture, particularly where the infested person sat or lay.
Courtesy Dr Vishal Rajmal Mehta, specialist paediatrics, RAK Hospital
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MATCH INFO
Champions League quarter-final, first leg
Tottenham Hotspur v Manchester City, Tuesday, 11pm (UAE)
Matches can be watched on BeIN Sports
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