Visitors in front of the East Side Gallery in Berlin. In Germany, 24 per cent of travellers believe ecological sustainability is an important criterion when booking a holiday. AP
Visitors in front of the East Side Gallery in Berlin. In Germany, 24 per cent of travellers believe ecological sustainability is an important criterion when booking a holiday. AP
Visitors in front of the East Side Gallery in Berlin. In Germany, 24 per cent of travellers believe ecological sustainability is an important criterion when booking a holiday. AP
Visitors in front of the East Side Gallery in Berlin. In Germany, 24 per cent of travellers believe ecological sustainability is an important criterion when booking a holiday. AP

Tourism industry looking for green alternatives but tourists reluctant to pay


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Tourists around the world and especially in Europe are supportive of more eco-friendly trips but reluctant to carry the extra cost, according to studies and industry executives.

In the EU's economic powerhouse Germany, for example, 24 per cent of travellers believe ecological sustainability is an important criterion when booking a holiday, a survey released this month by motor vehicle association Adac showed.

But only 5 per cent to 10 per cent would be willing to pay even a moderate sustainability surcharge, according to the poll of 5,000 people.

"The rub is people don't want to necessarily pay more for sustainability," said Charuta Fadnis, head of research and product strategy at travel research company Phocuswright.

That has left the industry questioning how to become greener as it faces thin margins and a post-pandemic recovery still hampered by global travel restrictions, such as the slow rebound of visas available to Chinese tourists.

Carbon offsets have been available on the market for years, with many airlines offering voluntary investment programmes. But the uptake has been limited and there are questions over how effective offsets actually are.

Thomas Fowler, the director of sustainability for Irish budget airline Ryanair, told Reuters earlier this year that few are willing to pay the few euros needed to take part in their carbon offset programme.

"Less than 3 per cent of our customers use it," he said.

Germany's flagship airline Lufthansa in February began offering more expensive "green fares" on some flights, said to offset their burden on the climate by 20 per cent through the use of sustainable aviation fuel (SAF) and 80 per cent through the financing of climate protection projects.

This is integrated into the price, unlike Lufthansa's existing opt-in charges, for which uptake has been very low at 0.1 per cent, according to the company. A trial run for the new integrated offer in Scandinavia showed a modest but improved uptake rate of 2 per cent.

  • Chinese tourists enjoy the sights of Abu Dhabi at the UAE Heritage Village. Victor Besa / The National
    Chinese tourists enjoy the sights of Abu Dhabi at the UAE Heritage Village. Victor Besa / The National
  • Meraas launched ‘Hala China’, a programme to showcase Dubai and the UAE to Chinese tourists, before the coronavirus pandemic hit global travel. The National
    Meraas launched ‘Hala China’, a programme to showcase Dubai and the UAE to Chinese tourists, before the coronavirus pandemic hit global travel. The National
  • Chinese tourists from Beijing enjoy the Abu Dhabi winter weather in 2018. Victor Besa / The National
    Chinese tourists from Beijing enjoy the Abu Dhabi winter weather in 2018. Victor Besa / The National
  • Passengers at Beijing Capital International Airport after Chinese authorities announced an end to travel restrictions in place to contain Covid-19. EPA
    Passengers at Beijing Capital International Airport after Chinese authorities announced an end to travel restrictions in place to contain Covid-19. EPA
  • Passengers get set to board flights in Beijing. EPA
    Passengers get set to board flights in Beijing. EPA
  • Tourists from China head for the Gold Souk, one of the most popular spots in the UAE. Victor Besa / The National
    Tourists from China head for the Gold Souk, one of the most popular spots in the UAE. Victor Besa / The National
  • Chinese visitors use skateboards on a sand dune in Al Ain. AFP
    Chinese visitors use skateboards on a sand dune in Al Ain. AFP
  • Chinese dancers at the China pavilion in Global Village, Dubai. Chris Whiteoak / The National
    Chinese dancers at the China pavilion in Global Village, Dubai. Chris Whiteoak / The National
  • Visitors try on jewellery at the China pavilion in Global Village, Dubai. Chris Whiteoak / The National
    Visitors try on jewellery at the China pavilion in Global Village, Dubai. Chris Whiteoak / The National

The younger generation is more committed to sustainability, said Ms Fadnis. But without willingness to pay slightly more upfront, businesses have to become more creative.

Many hotels, for example, ask those who stay there to reuse their towels, while other travel services encourage tourists to adjust their habits by renting hybrid cars.

Some travel operators insist that climate-friendly tourism need not cost the world and can sometimes even be the cheaper option, encouraging habits such as reusable water bottles and use of bikes or public transport.

Time-slot bookings, made ubiquitous during the pandemic, have become a tool to prevent overcrowding and minimise visitors' footprint locally.

GetYourGuide, a Berlin-based platform for booking travel experiences, said this was one way it was reducing its impact, giving as an example queue management at the Vatican.

"That is much better than people ... waiting for four hours ... at the Vatican, you know, trashing the place," GetYourGuide chief executive Johannes Reck said.

Demand for greener offers is helping some businesses, but there are certain demographics that will remain stubbornly opposed to even marginal price hikes — particularly those over 55.

"They're averse to pain," Ms Fadnis said.

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The specs

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Torque: 350 and 360Nm

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1. Domestic VAT refund amendments: request your refund within five years

If a business does not apply for the refund on time, they lose their credit.

2. E-invoicing in the UAE

Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption. 

3. More tax audits

Tax authorities are increasingly using data already available across multiple filings to identify audit risks. 

4. More beneficial VAT and excise tax penalty regime

Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.

5. Greater emphasis on statutory audit

There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.

6. Further transfer pricing enforcement

Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes. 

7. Limited time periods for audits

Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion. 

8. Pillar 2 implementation 

Many multinational groups will begin to feel the practical effect of the Domestic Minimum Top-Up Tax (DMTT), the UAE's implementation of the OECD’s global minimum tax under Pillar 2. While the rules apply for financial years starting on or after January 1, 2025, it is 2026 that marks the transition to an operational phase.

9. Reduced compliance obligations for imported goods and services

Businesses that apply the reverse-charge mechanism for VAT purposes in the UAE may benefit from reduced compliance obligations. 

10. Substance and CbC reporting focus

Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity. 

Contributed by Thomas Vanhee and Hend Rashwan, Aurifer

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Sector: Luxury leather goods

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Sharrie Williams
The American singer is hugely respected in blues circles due to her passionate vocals and songwriting. Born and raised in Michigan, Williams began recording and touring as a teenage gospel singer. Her career took off with the blues band The Wiseguys. Such was the acclaim of their live shows that they toured throughout Europe and in Africa. As a solo artist, Williams has also collaborated with the likes of the late Dizzy Gillespie, Van Morrison and Mavis Staples.
Lin Rountree
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Anita Williams
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Name: ARDH Collective
Based: Dubai
Founders: Alhaan Ahmed, Alyina Ahmed and Maximo Tettamanzi
Sector: Sustainability
Total funding: Self funded
Number of employees: 4
Updated: March 15, 2023, 3:00 AM