UAE salaries: support staff wages rise by up to 95% on talent shortage


Deepthi Nair
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RELATED: UAE salary guide 2022: how much should you be earning?

Niche roles in the UAE's support staff sector are attracting record-high salaries in 2022 as business confidence and hiring activity return to pre-coronavirus levels, with some employers offering wages up to 95 per cent higher compared with a year ago, according to Tiger Recruitment.

Demand is particularly strong for office managers, who are being offered up to 95 per cent more and can earn between Dh12,000 and Dh35,000 a month depending on the sector, the recruitment specialist said in a report on Wednesday.

“At the start of the pandemic, we saw large numbers of foreign workers return to their home countries. They are starting to come back again but not quickly enough to fill the growing number of roles available,” said Zahra Clark, head of the Mena division at Tiger Recruitment.

“Forward-thinking employers now recognise that if they want to attract and retain high-calibre candidates in such a competitive market, they need to be prepared to pay a premium.”

Forward-thinking employers now recognise that if they want to attract and retain high-calibre candidates in such a competitive market, they need to be prepared to pay a premium
Zahra Clark,
head of Mena for Tiger Recruitment

The jobs market in the UAE, the second-largest Arab economy, has made a strong recovery from the coronavirus-induced slowdown on the back of the government’s fiscal and monetary measures.

About 76 per cent of UAE employers plan to expand their workforce in 2022, according to a survey this week by jobs portal Bayt.com and market research company YouGov.

Experienced lifestyle managers, chiefs of staff and private chefs are among the most sought-after business support roles in the region, the Tiger Recruitment report found.

At the top end of the scale, some private households are paying up to 40 per cent more to secure lifestyle managers, while family offices have raised salaries by 80 per cent, it said.

About 43 per cent of businesses in the Emirates plan to raise salaries this year by an average of 3 per cent, Cooper Fitch said in its 2022 salary guide in December.

Salary remains the most important factor for companies to attract talent and is the number one priority for jobseekers searching for new roles, the Tiger Recruitment report said.

Flexible working is the second benefit of choice for UAE jobseekers, with many candidates turning down roles that require them to be in the office full-time, the report found.

“I expect the current talent shortage to ease over the next 12 months, allowing the market to stabilise. But for now, candidates have the upper hand,” according to Ms Clark.

Businesses need to rethink their benefit packages to attract the best talent, according to the report.

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“There is a growing realisation that employers need to offer personalised benefits to attract the best talent,” Ms Clark said.

“We have seen employers step up and introduce benefits related to mental health and well-being but it is flexible working that is the most in demand.”

Some of the mental health benefits currently offered by UAE employers include access to counselling services and wellness initiatives. Other examples of innovative work benefits include paid childcare during lockdown and an annual work-from-home stipend, according to the report.

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Dos

  • Wear the right fabric for the right season and occasion 
  • Always ask for the dress code if you don’t know
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  • Wear 100 per cent cotton under the kandura as most fabrics are polyester

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Timeline

2012-2015

The company offers payments/bribes to win key contracts in the Middle East

May 2017

The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts

September 2021

Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act

October 2021

Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence 

December 2024

Petrofac enters into comprehensive restructuring to strengthen the financial position of the group

May 2025

The High Court of England and Wales approves the company’s restructuring plan

July 2025

The Court of Appeal issues a judgment challenging parts of the restructuring plan

August 2025

Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision

October 2025

Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange

November 2025

180 Petrofac employees laid off in the UAE

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UAE group fixtures (all in St Kitts)
Saturday 15 January: v Canada
Thursday 20 January: v England
Saturday 22 January: v Bangladesh

UAE squad
Alishan Sharafu (captain), Shival Bawa, Jash Giyanani, Sailles Jaishankar, Nilansh Keswani, Aayan Khan, Punya Mehra, Ali Naseer, Ronak Panoly, Dhruv Parashar, Vinayak Raghavan, Soorya Sathish, Aryansh Sharma, Adithya Shetty, Kai Smith

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- set out well ahead of time

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Updated: February 17, 2022, 6:21 AM