Etihad is to open a new revenue accounting centre in Al Ain. Herve Gousse / EPA
Etihad is to open a new revenue accounting centre in Al Ain. Herve Gousse / EPA
Etihad is to open a new revenue accounting centre in Al Ain. Herve Gousse / EPA
Etihad is to open a new revenue accounting centre in Al Ain. Herve Gousse / EPA

Etihad Airways to create 1,000 jobs for Emiratis with accounting centre


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Etihad Airways said it plans to establish a revenue accounting centre in Al Ain to help airlines to cut costs and run their operations efficiently.

The new centre will create around 1,000 jobs for Emiratis over the next three years, Etihad said.

The announcement came as Abu Dhabi is hosting The International Air Transport Association (IATA) financial symposium later this week.

The centre will aim to serve Etihad and its equity partners, along with other airlines around, according to Etihad.

“Revenue accounting is an expensive and time consuming aspect of the global airline business,” said James Hogan, president and chief executive of Etihad Airways.

“A range of outsourced support services will be offered by the centre ... to boost efficiency, and combining back office functions to attain economies of scale,” Mr Hogan added.

Etihad said that 100 Emiratis will join the centre on October 1, after attaining an IATA certification. They will work to integrate the major functions of each airline in aspects such as: revenue management, network planning, alliances, commercial strategy, financial accounting, and reporting.

The centre will be initially based at the Al Ain campus of Abu Dhabi University, a close distance to the Etihad contact centre at Al Ain.

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1. Domestic VAT refund amendments: request your refund within five years

If a business does not apply for the refund on time, they lose their credit.

2. E-invoicing in the UAE

Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption. 

3. More tax audits

Tax authorities are increasingly using data already available across multiple filings to identify audit risks. 

4. More beneficial VAT and excise tax penalty regime

Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.

5. Greater emphasis on statutory audit

There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.

6. Further transfer pricing enforcement

Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes. 

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Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion. 

8. Pillar 2 implementation 

Many multinational groups will begin to feel the practical effect of the Domestic Minimum Top-Up Tax (DMTT), the UAE's implementation of the OECD’s global minimum tax under Pillar 2. While the rules apply for financial years starting on or after January 1, 2025, it is 2026 that marks the transition to an operational phase.

9. Reduced compliance obligations for imported goods and services

Businesses that apply the reverse-charge mechanism for VAT purposes in the UAE may benefit from reduced compliance obligations. 

10. Substance and CbC reporting focus

Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity. 

Contributed by Thomas Vanhee and Hend Rashwan, Aurifer

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