Uber in the UAE: how it works

A look at the how the ride-hailing technology app operates in the UAE.

By UAE law, Uber is required to keep its rates at least 30 per cent above those of regular taxis. Jeffrey E Biteng / The National

How many Uber drivers work in the UAE?

Uber says it has 3,000 drivers active in the UAE, doing hundreds of thousands of trips a year. Nearly all the drivers are expatriates.

How does it work?

Here, Uber does not sign up drivers directly like it does elsewhere in the world. Instead, it has created a system where it joins up with licensed limo companies who already own fleets and employ drivers. In return, the companies, and drivers, get access to Uber’s booking platform.

So the divers don’t exclusively work for Uber?

No, Uber drivers work at places such as hotels or are contracted to businesses. They then use Uber during slower periods or when not contracted. Uber, the limo company and the driver get a cut of each fare. The most common vehicle is a Lexus.

Are there pricing regulations?

Yes, Uber is required by law to keep its UAE rates at least 30 per cent above those of regular taxis.

Who uses Uber?

About half of all Uber riders are tourists; the company says most people using its service do not use regular taxis.