• iPhone 6s. Photo: Apple
    iPhone 6s. Photo: Apple
  • iPhone 6s Plus. Photo: Apple
    iPhone 6s Plus. Photo: Apple
  • Samsung Galaxy Trend Lite. Photo: Samsung
    Samsung Galaxy Trend Lite. Photo: Samsung
  • Galaxy S2. Photo: Samsung
    Galaxy S2. Photo: Samsung
  • Samsung Galaxy S III Mini. Photo: Samsung
    Samsung Galaxy S III Mini. Photo: Samsung
  • GALAXY Xcover 2. Photo: Samsung
    GALAXY Xcover 2. Photo: Samsung
  • GALAXY Ace 2. Photo: Samsung
    GALAXY Ace 2. Photo: Samsung
  • Samsung Galaxy Core. Photo: Samsung
    Samsung Galaxy Core. Photo: Samsung
  • LG Lucid 2. Photo: LG
    LG Lucid 2. Photo: LG
  • LG Optimus L3 II Dual. Photo: LG
    LG Optimus L3 II Dual. Photo: LG
  • LG Optimus F7. Photo: LG
    LG Optimus F7. Photo: LG
  • LG Optimus L7 II. Photo: LG
    LG Optimus L7 II. Photo: LG
  • ZTE Grand S Flex. Photo: ZTE
    ZTE Grand S Flex. Photo: ZTE
  • Huawei Ascend G740. Photo: Huawei
    Huawei Ascend G740. Photo: Huawei
  • Huawei Ascend D Quad XL. Photo: Huawei
    Huawei Ascend D Quad XL. Photo: Huawei
  • Huawei Ascend D2. Photo: Huawei
    Huawei Ascend D2. Photo: Huawei
  • Sony Xperia Miro. Photo: Sony
    Sony Xperia Miro. Photo: Sony
  • Wiko Darknight. Photo: Wiko
    Wiko Darknight. Photo: Wiko
  • HTC Desire 500. Photo: HTC
    HTC Desire 500. Photo: HTC

WhatsApp to stop working on 43 smartphone models from November


Katy Gillett
  • English
  • Arabic

Users of 43 different models of smartphones will soon be unable to use the popular instant messaging app WhatsApp.

On November 1, the Facebook-owned platform will stop working on phones that run on systems older than Android OS 4.1, Apple's iOS 10 and KaiOS 2.5.1, according to its FAQ section.

All of these phones will not receive support from WhatsApp and will be incompatible with the app.

If this includes your device, you'll need to upgrade to a newer model of phone that has an operating system the company supports – or use a different messaging service altogether.

If you choose the former, then here's what you can do with your old mobile phone once you've got your new device.

However, the company has also introduced a new feature – "one of the most requested features", according to a blog post – to allow users to migrate their chats when switching from iOS to Samsung Android devices.

Before this, iOS chat histories would be stored in iCloud, while Android histories went to Google Drive, making it nearly impossible to transfer chats between phones that use different operating systems. Users would be advised to instead email their chat histories to themselves.

The new feature encompasses voice messages, photos and videos, but not call history or display name.

"To start, this feature is available on any Samsung device running Android 10 or higher, and will be available on more Android devices soon," said WhatsApp.

In a tweet, WhatsApp announced the update was available as of September 3, and that it would also be available "soon across all devices".

The migration will also need to be completed during the initial set-up of new phones, as the WhatsApp instructions read: "Your new Android device must be factory new or reset to factory settings." Users would alternatively need to do a factory reset of a device if already using it. Find out how to do it here.

"This is just a start," said WhatsApp in the blog post. "We look forward to making this option available for more people to switch between platforms of their choice and securely take their chats with them."

Which smartphones will no longer be able to use WhatsApp fom November 1?

Apple

The first generation iPhone SE, 6s and 6s Plus.

Samsung

The Samsung Galaxy Trend Lite, Galaxy Trend II, Galaxy S2, Galaxy S3 mini, Galaxy Xcover 2, Galaxy Core and Galaxy Ace 2.

The iPhone SE will no longer receive support from WhatsApp. Bloomberg
The iPhone SE will no longer receive support from WhatsApp. Bloomberg

LG

The LG Lucid 2, Optimus F7, Optimus F5, Optimus L3 II Dual, Optimus F5, Optimus L5, Optimus L5 II, Optimus L5 Dual, Optimus L3 II, Optimus L7, Optimus L7 II Dual, Optimus L7 II, Optimus F6, Enact, Optimus L4 II Dual, Optimus F3, Optimus L4 II, Optimus L2 II, Optimus Nitro HD and 4X HD, and Optimus F3Q.

ZTE

The ZTE Grand S Flex, ZTE V956, Grand X Quad V987 and Grand Memo.

Huawei

The Huawei Ascend G740, Ascend Mate, Ascend D Quad XL, Ascend D1 Quad XL, Ascend P1 S and Ascend D2.

Sony

The Sony Xperia Miro, Sony Xperia Neo L and Xperia Arc S.

Others

The Alcatel One Touch Evo 7, Archos 53 Platinum, HTC Desire 500, Caterpillar Cat B15, Wiko Cink Five, Wiko Darknight, Lenovo A820, UMi X2, Faea F1 and THL W8.

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10 companies that hung up on the mobile phone business

  • The new Blackberry Classic smartphone is shown during a display at the launch event in New York in 2014. Reuters
    The new Blackberry Classic smartphone is shown during a display at the launch event in New York in 2014. Reuters
  • Nokia bought back its smartphone business from Microsoft in 2016, before handing the management to Finland HMD. AFP
    Nokia bought back its smartphone business from Microsoft in 2016, before handing the management to Finland HMD. AFP
  • LG was the world's third-largest smartphone manufacturer behind Samsung and Apple in 2013. Reuters
    LG was the world's third-largest smartphone manufacturer behind Samsung and Apple in 2013. Reuters
  • Siemens sold its loss-making mobile-phones unit to Taiwanese technology group BenQ. Reuters
    Siemens sold its loss-making mobile-phones unit to Taiwanese technology group BenQ. Reuters
  • Despite a good start, BenQ suffered losses worth $1bn after acquiring Siemens Mobile. STR / AFP
    Despite a good start, BenQ suffered losses worth $1bn after acquiring Siemens Mobile. STR / AFP
  • Ericsson Mobile entered into a partnership with Sony in 2001, which it later sold to the Japanese company.
    Ericsson Mobile entered into a partnership with Sony in 2001, which it later sold to the Japanese company.
  • Paris-based Sagem manufactured various budget-friendly phones between 1995 and 2000. EPA
    Paris-based Sagem manufactured various budget-friendly phones between 1995 and 2000. EPA
  • Motorola's Droid X smart phone on display. Motorola was the second highest-selling phone after Nokia in 2000. Reuters
    Motorola's Droid X smart phone on display. Motorola was the second highest-selling phone after Nokia in 2000. Reuters
  • Gionee went bankrupt in 2018 and was acquired by New Delhi-based Jaina Group. AFP
    Gionee went bankrupt in 2018 and was acquired by New Delhi-based Jaina Group. AFP
  • Microsoft Lumia phones were originally designed and marketed by Nokia. Reuters
    Microsoft Lumia phones were originally designed and marketed by Nokia. Reuters
Updated: September 13, 2021, 6:47 AM