NHS Covid Pass glitch fixed after UK travellers stuck abroad

Holidaymakers were left unable to check in at airports after system became unavailable

An NHS Covid Pass. PA
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A glitch with the National Health Service Covid Pass, a digital record of people's vaccine records, has been fixed after it became inaccessible on Thursday, leaving many UK travellers struggling to board flights.

The NHS app and website told users trying to gain access to proof of their vaccination status on Thursday that the service was unavailable, with the app telling users: “We are sorry the NHS Covid Pass is currently unavailable.

“At this time there is no alternative route for accessing this information via the NHS App or online.

“If you have already downloaded the information, then your access should not be affected.”

On social media, several holidaymakers said they had been unable to check in at airports because they were unable to prove their vaccination status.

NHS Digital tweeted: “We are aware of issues with availability of the NHS Covid Pass. We are investigating this urgently and will provide an update as soon as possible.

“We apologise for any issues this may cause and appreciate your patience as we work to resolve it.”

The requirement for people to show the NHS Covid Pass to visit indoor and outdoor events and venues, such as cinemas and nightclubs, was scrapped this year.

But it is still used as a way for people to show their vaccination status when travelling abroad to certain countries.

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Updated: August 19, 2022, 4:57 AM
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