Rough weather strands thousands of tourists in UAE



The UAE's windy weather over the past few days has delayed the departures of luxury cruise ships containing around 8,000 passengers from Dubai.

Rough seas prevented the Costa Favolosa and MSC Lirica, which together have around 4,000 passengers, from sailing out of the Dubai Cruise Terminal at Port Rashid on Saturday, stranding the ships in Dubai.

Another two ships, Brilliance of the Seas, and Oriana, carrying another 4,000 passengers, were already berthed at the port and unable to set sail.

The National Centre of Meteorology and Seismology has predicted the weather conditions should be back to normal in the next two or three days, and the ships can return to their voyages.

Temperatures in the UAE have been the lowest so far this year due to the cold north-westerly winds.

newsdesk@thenational.ae

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Date Started: September 2018

Founders: Walid and Karim Dib

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Employees: Nine

Amount raised: $1.2 million

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How to protect yourself when air quality drops

Install an air filter in your home.

Close your windows and turn on the AC.

Shower or bath after being outside.

Wear a face mask.

Stay indoors when conditions are particularly poor.

If driving, turn your engine off when stationary.

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Engine: 77.4kW all-wheel-drive dual motor
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Transmission: Single-speed automatic
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Name: Hassan Mohsen Elhais

Position: legal consultant with Al Rowaad Advocates and Legal Consultants

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Key changes

Commission caps

For life insurance products with a savings component, Peter Hodgins of Clyde & Co said different caps apply to the saving and protection elements:

• For the saving component, a cap of 4.5 per cent of the annualised premium per year (which may not exceed 90 per cent of the annualised premium over the policy term). 

• On the protection component, there is a cap  of 10 per cent of the annualised premium per year (which may not exceed 160 per cent of the annualised premium over the policy term).

• Indemnity commission, the amount of commission that can be advanced to a product salesperson, can be 50 per cent of the annualised premium for the first year or 50 per cent of the total commissions on the policy calculated. 

• The remaining commission after deduction of the indemnity commission is paid equally over the premium payment term.

• For pure protection products, which only offer a life insurance component, the maximum commission will be 10 per cent of the annualised premium multiplied by the length of the policy in years.

Disclosure

Customers must now be provided with a full illustration of the product they are buying to ensure they understand the potential returns on savings products as well as the effects of any charges. There is also a “free-look” period of 30 days, where insurers must provide a full refund if the buyer wishes to cancel the policy.

“The illustration should provide for at least two scenarios to illustrate the performance of the product,” said Mr Hodgins. “All illustrations are required to be signed by the customer.”

Another illustration must outline surrender charges to ensure they understand the costs of exiting a fixed-term product early.

Illustrations must also be kept updatedand insurers must provide information on the top five investment funds available annually, including at least five years' performance data.

“This may be segregated based on the risk appetite of the customer (in which case, the top five funds for each segment must be provided),” said Mr Hodgins.

Product providers must also disclose the ratio of protection benefit to savings benefits. If a protection benefit ratio is less than 10 per cent "the product must carry a warning stating that it has limited or no protection benefit" Mr Hodgins added.

Our family matters legal consultant

Name: Hassan Mohsen Elhais

Position: legal consultant with Al Rowaad Advocates and Legal Consultants.

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