DUBAI // Shoppers were plunged into darkness when The Dubai Mall experienced a two-hour power failure on Monday night.
According to reports the electricity went out at 7.20pm and was restored just after 9pm.
At 7.40pm Dubai Media Office said authorities were working to restore power in a few minutes with Emaar Malls apologising for any inconvenience caused: “We are working with the concerned authorities to address the situation. We regret the inconvenience caused and thank our visitors for their patience.”
› In pictures: Dubai Mall blackout
Saeed Al Tayer, chief executive and managing director of Dubai Electricity and Water, and Maj Gen Abdullah Al Marri, commander-in-chief of Dubai Police, were on hand to oversee the power restoration.
Dewa said the failure was caused by a transfer of high-voltage cables from The Dubai Mall substation, based on a request from Emaar.
“During the transfer, the outage occurred, because one line went out of service.” the statement read.
The supply of electricity and water in the area surrounding the mall was not affected.
Social media users posted dim pictures of hundreds of shoppers wandering the halls in the dark.
One Twitter user, Misbah Al Khadem, wrote: “Just passed by Dubai Mall, and the exterior lights are completely dark.”
Another, Caitriona Gaffney said: “In Dubai Mall – power cut!”
Lights appeared to be out inside and outside the mall, which is one of the world’s largest shopping centres.
Many were seen to be using the flashlight functions on their smartphones to get around safely in the dark.
A Dubai Mall spokesperson said all operations had resumed and they were investigating the incident.
“[We] are taking all measures to ensure uninterrupted operations of the mall”.
Power supply is restored at Dubai Mall. We thank all Dubai Mall shoppers for their patience, understanding and cooperation
pic.twitter.com/lD4ZA3aZRknewsdesk@thenational.ae
*with reporting by Nadeem Hanif
MATCH INFO
Uefa Champions League final:
Who: Real Madrid v Liverpool
Where: NSC Olimpiyskiy Stadium, Kiev, Ukraine
When: Saturday, May 26, 10.45pm (UAE)
TV: Match on BeIN Sports
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MATCH INFO
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Director: Joseph Kosinski
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Important questions to consider
1. Where on the plane does my pet travel?
There are different types of travel available for pets:
- Manifest cargo
- Excess luggage in the hold
- Excess luggage in the cabin
Each option is safe. The feasibility of each option is based on the size and breed of your pet, the airline they are traveling on and country they are travelling to.
2. What is the difference between my pet traveling as manifest cargo or as excess luggage?
If traveling as manifest cargo, your pet is traveling in the front hold of the plane and can travel with or without you being on the same plane. The cost of your pets travel is based on volumetric weight, in other words, the size of their travel crate.
If traveling as excess luggage, your pet will be in the rear hold of the plane and must be traveling under the ticket of a human passenger. The cost of your pets travel is based on the actual (combined) weight of your pet in their crate.
3. What happens when my pet arrives in the country they are traveling to?
As soon as the flight arrives, your pet will be taken from the plane straight to the airport terminal.
If your pet is traveling as excess luggage, they will taken to the oversized luggage area in the arrival hall. Once you clear passport control, you will be able to collect them at the same time as your normal luggage. As you exit the airport via the ‘something to declare’ customs channel you will be asked to present your pets travel paperwork to the customs official and / or the vet on duty.
If your pet is traveling as manifest cargo, they will be taken to the Animal Reception Centre. There, their documentation will be reviewed by the staff of the ARC to ensure all is in order. At the same time, relevant customs formalities will be completed by staff based at the arriving airport.
4. How long does the travel paperwork and other travel preparations take?
This depends entirely on the location that your pet is traveling to. Your pet relocation compnay will provide you with an accurate timeline of how long the relevant preparations will take and at what point in the process the various steps must be taken.
In some cases they can get your pet ‘travel ready’ in a few days. In others it can be up to six months or more.
5. What vaccinations does my pet need to travel?
Regardless of where your pet is traveling, they will need certain vaccinations. The exact vaccinations they need are entirely dependent on the location they are traveling to. The one vaccination that is mandatory for every country your pet may travel to is a rabies vaccination.
Other vaccinations may also be necessary. These will be advised to you as relevant. In every situation, it is essential to keep your vaccinations current and to not miss a due date, even by one day. To do so could severely hinder your pets travel plans.
Source: Pawsome Pets UAE
