Hessa Al Falasi says her mother and grandmother are hugely inspirational figures in her life and work. Antonie Robertson / The National
Hessa Al Falasi says her mother and grandmother are hugely inspirational figures in her life and work. Antonie Robertson / The National

Portrait of a Nation: The Emirati woman whose primary job objective is to make people happy



Fujairah Government’s happiness and positivity officer lives and loves her job, she takes her upbeat ethos into each day and hopes that example will help inspire her colleagues.

FUJAIRAH // It’s not that common to find a job where the primary goal is simply to make people happy but that is exactly the position Hessa Al Falasi finds herself in.

Partly through the pleasure she gets from volunteering and also her affable demeanour, the 36-year-old Emirati proved to be the ideal candidate to take up the position of chief happiness and positivity officer at Fujairah Government at the start of the year.

The former English teacher says she has her mind set on one goal - “making a difference in people’s lives”.

“It fills me with joy when someone tells me how much of a difference I made in their lives,” says Ms Al Falasi. “I try to make a difference in people’s lives every day and encourage them to do the same.”

The main thrust of her job is to initiate and oversee happiness and positivity programmes and activities in Fujairah Government in coordination with the Office of the Minister of State for Happiness and she got to the position from joining the Happiness Officer Programme in August last year.

“My volunteer work in translation and organising events was one of the main reasons to be nominated to join the programme,” she says.

“We started the intensive course in September and it was a life-changing experience for me. The people I met there changed me before I could use the information to change the work environment around me.

“We learnt about the science of happiness, mindfulness, making public policies for a happier community, measuring happiness and how to make work a happy environment that supports innovation and nurtures talents and differences.

”I really believe that I have to be a role model of happiness and positivity. Change is not easy and people will not all embrace positivity and we have to respect that. However, if you model happiness and positivity, it will start spreading and people will start doing the same.”

Ms Al Falasi started in January by targeting employees at the Emiri Court, where she worked as a translator. She encouraged them to define goals for themselves and finding meaning and purpose in the work they do.

“We also focused on health and fitness, on fun activities and celebrating employee’s special occasions and small achievements like birthdays, weddings and, with time, other departments in the government started asking us about our activities and copying them,” she says.

Ms Al Falasi has a Master’s degree in teaching English and a Bachelor’s degree in the English language and translation. Her first job was as an English teacher for children in Grades 7 and 8.

“Working as an English teacher at the beginning of my career journey in 2004 helped me develop many skills, such as self-control, caring for others, transferring and sharing knowledge, and that played a huge role in shaping me into the person that I am today,” she says.

“It was important to me to follow my passion and I always wanted to practice translation and develop my translation skills so after four years of teaching I decided it was time to try something else.”

In 2011, she became a translator at the Emiri Court, where she developed her skills and currently holds the position of director of technical support, alongside the chief happiness position.

“I found meaning and purpose in what I do and that was always what drove me to give more,” Ms Al Falasi says.

Her mother and grandmother were the biggest influences in her life and her way of thinking.

“My mum has a very positive way of looking at the world; she really believes that things will turn out OK in the end, and she really believes in the goodness of people and so much of that way of thinking has been passed on to me,” she says.

“My grandmother also taught me to always smile, no matter what. She always says: ‘No matter what you’re going through, keep a positive front; people don’t need to see your sadness, share only your smile and, with time, you yourself will also feel better’.”

_________________________

Name: Hessa Al Falasi

Meaning of name: Hessa is a rare pearl, found only in the depths of the Arabian Gulf

Born: 1980

Marital status: Single

Favourite book: Emma by Jane Austen

Favourite food: Grilled fish

rhaza@thenational.ae

COMPANY PROFILE
Name: ARDH Collective
Based: Dubai
Founders: Alhaan Ahmed, Alyina Ahmed and Maximo Tettamanzi
Sector: Sustainability
Total funding: Self funded
Number of employees: 4
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When to go: Florida is best experienced during the winter months, from November to May, before the humidity kicks in.

How to get there: Emirates currently flies from Dubai to Orlando five times a week.
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Director: Kangana Ranaut

Stars: Kangana Ranaut, Anupam Kher, Shreyas Talpade, Milind Soman, Mahima Chaudhry 

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Guide to intelligent investing
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  • Stay invested: Time in the market, not timing the market, is critical to long-term gains.
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  • Strategic patience: Understand why you’re investing and allow time for your strategies to unfold.
 
 
Stamp%20duty%20timeline
%3Cp%3E%3Cstrong%3EDecember%202014%3A%3C%2Fstrong%3E%20%20Former%20UK%20chancellor%20of%20the%20Exchequer%20George%20Osborne%20reforms%20stamp%20duty%20land%20tax%20(SDLT)%2C%20replacing%20the%20slab%20system%20with%20a%20blended%20rate%20scheme%2C%20with%20the%20top%20rate%20increasing%20to%2012%20per%20cent%20from%2010%20per%20cent%3A%3C%2Fp%3E%0A%3Cp%3EUp%20to%20%C2%A3125%2C000%20%E2%80%93%200%25%3B%20%C2%A3125%2C000%20to%20%C2%A3250%2C000%20%E2%80%93%202%25%3B%20%C2%A3250%2C000%20to%20%C2%A3925%2C000%20%E2%80%93%205%25%3B%20%C2%A3925%2C000%20to%20%C2%A31.5m%3A%2010%25%3B%20More%20than%20%C2%A31.5m%20%E2%80%93%2012%25%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EApril%202016%3A%3C%2Fstrong%3E%20New%203%25%20surcharge%20applied%20to%20any%20buy-to-let%20properties%20or%20additional%20homes%20purchased.%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EJuly%202020%3A%3C%2Fstrong%3E%20Chancellor%20Rishi%20Sunak%20unveils%20SDLT%20holiday%2C%20with%20no%20tax%20to%20pay%20on%20the%20first%20%C2%A3500%2C000%2C%20with%20buyers%20saving%20up%20to%20%C2%A315%2C000.%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EMarch%202021%3A%3C%2Fstrong%3E%20Mr%20Sunak%20extends%20the%20SDLT%20holiday%20at%20his%20March%203%20budget%20until%20the%20end%20of%20June.%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EApril%202021%3A%3C%2Fstrong%3E%202%25%20SDLT%20surcharge%20added%20to%20property%20transactions%20made%20by%20overseas%20buyers.%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EJune%202021%3A%3C%2Fstrong%3E%20SDLT%20holiday%20on%20transactions%20up%20to%20%C2%A3500%2C000%20expires%20on%20June%2030.%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EJuly%202021%3A%3C%2Fstrong%3E%20Tax%20break%20on%20transactions%20between%20%C2%A3125%2C000%20to%20%C2%A3250%2C000%20starts%20on%20July%201%20and%20runs%20until%20September%2030.%3C%2Fp%3E%0A

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

Our family matters legal consultant

Name: Hassan Mohsen Elhais

Position: legal consultant with Al Rowaad Advocates and Legal Consultants.

Premier League results

Saturday

Crystal Palace 1 Brighton & Hove Albion 2

Cardiff City 2 West Ham United 0

Huddersfield Town 0 Bournemouth 2

Leicester City 3 Fulham 1

Newcastle United 3 Everton 2

Southampton 2 Tottenham Hotspur 1

Manchester City 3 Watford 1

Sunday

Liverpool 4 Burnley 2

Chelsea 1 Wolverhampton Wanderers 1

Arsenal 2 Manchester United 0

 

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Director: Magizh Thirumeni

Stars: Ajith Kumar, Arjun Sarja, Trisha Krishnan, Regina Cassandra

Rating: 4/5

 

Emergency phone numbers in the UAE

Estijaba – 8001717 –  number to call to request coronavirus testing

Ministry of Health and Prevention – 80011111

Dubai Health Authority – 800342 – The number to book a free video or voice consultation with a doctor or connect to a local health centre

Emirates airline – 600555555

Etihad Airways – 600555666

Ambulance – 998

Knowledge and Human Development Authority – 8005432 ext. 4 for Covid-19 queries

Breast cancer in men: the facts

1) Breast cancer is men is rare but can develop rapidly. It usually occurs in those over the ages of 60, but can occasionally affect younger men.

2) Symptoms can include a lump, discharge, swollen glands or a rash. 

3) People with a history of cancer in the family can be more susceptible. 

4) Treatments include surgery and chemotherapy but early diagnosis is the key. 

5) Anyone concerned is urged to contact their doctor

 

Company%20Profile
%3Cp%3E%3Cstrong%3ECompany%20name%3A%3C%2Fstrong%3E%20Cargoz%3Cbr%3E%3Cstrong%3EDate%20started%3A%3C%2Fstrong%3E%20January%202022%3Cbr%3E%3Cstrong%3EFounders%3A%3C%2Fstrong%3E%20Premlal%20Pullisserry%20and%20Lijo%20Antony%3Cbr%3E%3Cstrong%3EBased%3A%3C%2Fstrong%3E%20Dubai%3Cbr%3E%3Cstrong%3ENumber%20of%20staff%3A%3C%2Fstrong%3E%2030%3Cbr%3E%3Cstrong%3EInvestment%20stage%3A%3C%2Fstrong%3E%20Seed%3C%2Fp%3E%0A
The five pillars of Islam

1. Fasting 

2. Prayer 

3. Hajj 

4. Shahada 

5. Zakat 

UAE currency: the story behind the money in your pockets

New Zealand 57-0 South Africa

Tries: Rieko Ioane, Nehe Milner-Skudder (2), Scott Barrett, Brodie Retallick, Ofa Tu'ungfasi, Lima Sopoaga, Codie Taylor. Conversions: Beauden Barrett (7). Penalty: Beauden Barrett

German intelligence warnings
  • 2002: "Hezbollah supporters feared becoming a target of security services because of the effects of [9/11] ... discussions on Hezbollah policy moved from mosques into smaller circles in private homes." Supporters in Germany: 800
  • 2013: "Financial and logistical support from Germany for Hezbollah in Lebanon supports the armed struggle against Israel ... Hezbollah supporters in Germany hold back from actions that would gain publicity." Supporters in Germany: 950
  • 2023: "It must be reckoned with that Hezbollah will continue to plan terrorist actions outside the Middle East against Israel or Israeli interests." Supporters in Germany: 1,250 

Source: Federal Office for the Protection of the Constitution