Dubai Smart Government (DSG) announced it has collected Dh5 billion through its ePay portal so far this year, an increase of 25 per cent compared to the same time last year.
The uptrend was accompanied by a 16 per cent increase in the number of completed transactions from the same period, January 1 to September 30, reported Wam, the state news agency.
DSG’s ePay portal received the payments on behalf of 28 government entities, which accounted for 3,810,153 transactions compared to 3,296,356 transactions during the same period in 2013.
“These results demonstrate the growing interest of customers in using the ePay service to complete their government transactions, further reflecting their full confidence in this highly efficient and secure service,” said Ahmad bin Humaidan, DSG director general. “We have come a long way in offering smart government applications, especially for financial transactions which are considered sensitive areas for our customers. We have been able to improve user confidence in DSG through portal enhancements such as the integration of a 3D Secure System and the inclusion of multiple payment options for our customers.
“This portal enables individual and corporate users to pay electronically or via smart channels for more than 100 services being offered by participating government entities, either through the eDirham, credit or debit cards from seven leading banks ...”
The portal is part of DSG’s efforts to facilitate and streamline government services in the emirate by enabling instant electronic payment of government fees.
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