A new committee has been formed to handle complaints against government-run businesses in Abu Dhabi.
Chaired by Sheikh Theyab bin Mohamed bin Zayed, the Complaints and Grievances Committee will review issues raised by members of the public, companies and contractors.
The body will identify the causes of complaints and work to encourage all parties to find an acceptable resolution.
It will also oversee employee performance and have the power to refer staff for disciplinary action if they are found to be negligent.
The committee was one of four bodies formed by resolutions issued by the Abu Dhabi Executive Council on Monday.
Others included the Planning and Initiatives Committee, the Committee for Public Projects and Operational Affairs and the Committee for Human Resources and Executive Management.
*This story has been updated to clarify that there is no connection between the Abu Dhabi complaints initiative and any other recent decisions taken at the UAE Federal level or in other emirates.
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"They see their tomorrows slipping out of their reach. And though it seems to them that everything outside this reality is heaven, yet they do not want to go to that heaven. They stay, because they are afflicted with hope." - Mahmoud Darwish, to attendees of the Palestine Festival of Literature, 2008
His life in brief: Born in a village near Galilee, he lived in exile for most of his life and started writing poetry after high school. He was arrested several times by Israel for what were deemed to be inciteful poems. Most of his work focused on the love and yearning for his homeland, and he was regarded the Palestinian poet of resistance. Over the course of his life, he published more than 30 poetry collections and books of prose, with his work translated into more than 20 languages. Many of his poems were set to music by Arab composers, most significantly Marcel Khalife. Darwish died on August 9, 2008 after undergoing heart surgery in the United States. He was later buried in Ramallah where a shrine was erected in his honour.
Tomorrow 2021
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