DUBAI// Telecoms operator Etisalat is warning customers of scam and fraudulent calls from bogus officials claiming to be from the company and offering cash prizes.
The company has put out the alert after a recent spate of fake calls to its customers asking people to transfer credit, provide personal information or share their PIN numbers to claim a huge cash prize.
Jaber Al Janahi, vice president of corporate communications for Etisalat, urged customers to remain cautious and pay attention to such "bait" calls.
He said customers should not provide any personal information like bank account details, PIN or eVoucher /recharge card numbers to unknown callers on the phone or through SMS or email.
"No such raffle or lucky draw campaign is currently being run by Etisalat," said Etisalat in a statement on Wednesday.
"Etisalat promotions are well advertised in the media and the winners are informed through a standardised process."
nhanif@thenational.ae
Gulf Under 19s final
Dubai College A 50-12 Dubai College B
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Founders: Abdulmajeed Alsukhan, Turki Bin Zarah and Abdulmohsen Albabtain.
Based: Riyadh
Offices: UAE, Vietnam and Germany
Founded: September, 2020
Number of employees: 70
Sector: FinTech, online payment solutions
Funding to date: $116m in two funding rounds
Investors: Checkout.com, Impact46, Vision Ventures, Wealth Well, Seedra, Khwarizmi, Hala Ventures, Nama Ventures and family offices
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The bio
Favourite book: Peter Rabbit. I used to read it to my three children and still read it myself. If I am feeling down it brings back good memories.
Best thing about your job: Getting to help people. My mum always told me never to pass up an opportunity to do a good deed.
Best part of life in the UAE: The weather. The constant sunshine is amazing and there is always something to do, you have so many options when it comes to how to spend your day.
Favourite holiday destination: Malaysia. I went there for my honeymoon and ended up volunteering to teach local children for a few hours each day. It is such a special place and I plan to retire there one day.
The specs
Engine: 4.0-litre flat-six
Torque: 450Nm at 6,100rpm
Transmission: 7-speed PDK auto or 6-speed manual
Fuel economy, combined: 13.8L/100km
On sale: Available to order now
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Analysis
Members of Syria's Alawite minority community face threat in their heartland after one of the deadliest days in country’s recent history. Read more
In 2018, the ICRC received 27,756 trace requests in the Middle East alone. The global total was 45,507.
There are 139,018 global trace requests that have not been resolved yet, 55,672 of these are in the Middle East region.
More than 540,000 individuals approached the ICRC in the Middle East asking to be reunited with missing loved ones in 2018.
The total figure for the entire world was 654,000 in 2018.
The specs
Engine: Dual 180kW and 300kW front and rear motors
Power: 480kW
Torque: 850Nm
Transmission: Single-speed automatic
Price: From Dh359,900 ($98,000)
On sale: Now