Land Rover least dependable car brand with Lexus best, survey finds


Sarah Forster
  • English
  • Arabic

They are known to be sturdy. But Land Rovers could present problems for their owners when it comes to car faults, a survey has found.

Researchers at JD Power, a consumer data analytics company, this year released an annual dependability study for vehicles based on the feedback from 30,062 owners of vehicles that are three years old.

Within the first three years these vehicles had to be fixed on average 1.86 times each, the survey said.

Also propping up the bottom of the list were Lincoln, Audi, Ford and Mercedes-Benz.

The Korean brands rank highly here, as do Toyota, Lexus, Mitsubishi and Nissan
Adam Whitnall,
car comparison site Drive Ninja

Top of the list was Lexus, with only 1.33 problems within three years, with Genesis and Kia rounding out the top three.

Mitsubishi, Toyota and Nissan all made the top 10, and sitting in the middle of the table were Jeep, Honda and Mazda.

Scroll to the bottom for a list of the top three cars in each category.

Used car durability

The JD Power 2023 US Vehicle Dependability Study looked at three-year-old models of various brands to see how they are performing in terms of quality, component replacement and whether they still appeal to the owner.

Results were measured in how many problems were encountered per 100 cars of that make and model.

This year, the study showed an industry average of 186 problems per 100 vehicles (PP100), six fewer than 2022.

Kia ranked highest in the mass market segment for a third consecutive year, followed by Buick, Chevrolet, Mitsubishi and Toyota.

For premium brands, Lexus was joined at the top of the list by Genesis, Cadillac and BMW.

Tested for desert conditions

The study’s findings could easily be applied to the UAE, given the similarity between the regions, said a Dubai-based expert.

“Large parts of the US, especially in the mid-south with the desert conditions, are not too dissimilar to the UAE,” said Adam Whitnall, chief executive of car comparison site Drive Ninja.

“A lot of models that are built for the US market are going to do well here because of what they are tested for.”

The main concern with keeping a car running on UAE roads is how it handles the heat and dust, said Mr Whitnall.

“The wear and tear on cars is more intense here than in most markets because the high dust content plays havoc, especially when it gets sealed into parts of a car,” he said.

“The failure rate of parts is much higher here which is why many insurance companies will only cover cars that are seven-years-old or newer.“

The rate of deterioration is much faster than in other markets due to the extreme weather conditions for most of the year.

There was a distinctly Asian leaning in the cars that Mr Whitnall said would be best for the region.

“The study is pretty spot on for what we see out here in the UAE,” said Mr Whitnall.

“The Korean brands rank highly here, as do Toyota, Lexus, Mitsubishi and Nissan.”

Technology prone to issues

The survey showed mass market brands led the way in improvements with 182 PP100, eight fewer than a year ago and 23 fewer than premium brands. The 23 PP100 gap between mass market and premium brands is the widest since the study began 34 years ago.

This is attributed to the increased amount of technology in premium makes of car, which leaves them more susceptible to problems.

Some of the most common problems from 90 days to three years of ownership are starter battery failures, outdated maps, Android Auto/Apple Car Play and voice recognition issues.

The infotainment category continued to be the most problematic, with an average of one in two cars suffering a problem, which is almost double the amount of the next highest category, exterior.

Six of the top 10 problem areas in the study were infotainment-related, including built-in voice recognition, Android Auto/Apple CarPlay connectivity, built-in Bluetooth system connectivity, touchscreen/display screen difficult to use, not enough power plugs/USB ports, and navigation system inaccurate/outdated map.

When it came down to individual models, the Toyota C-HR and Lexus RX were the highest-ranked models in the study, each with 111 PP100. Both models showed improvement in eight of the nine problem categories from a year ago.

Brands that are taking product improvement seriously are those with the biggest reduction in PP100. This year they were Ram (77 PP100 improvement), Volvo (41 PP100 improvement) and Nissan (35 PP100 improvement).

Tesla was officially included in the study for the first time this year, with a score of 242 PP100. However it was ineligible for ranking because the company did not provide researchers with owner information.

The study was based on responses from 30,062 original owners of 2020 model-year vehicles after three years of ownership.

The study was carried out from August through November 2022.

Top three models per category

Compact car

  • Kia Forte
  • Toyota Corolla
  • Hyundai Elantra

Compact premium car

  • BMW 4 Series
  • Volvo S60
  • BMW 3 Series

Midsize car

  • Kia Optima
  • Chevrolet Malibu
  • Ford Fusion

Compact SUV

  • Kia Sportage
  • Buick Envision
  • Jeep Cherokee

Midsize SUV

  • Chevrolet Blazer
  • Hyundai Santa Fe
  • Ford Edge

Small SUV

  • Toyota C-HR
  • Buick Encore
  • Chevrolet Trax
If you go

Flights

Emirates flies from Dubai to Phnom Penh with a stop in Yangon from Dh3,075, and Etihad flies from Abu Dhabi to Phnom Penh with its partner Bangkok Airlines from Dh2,763. These trips take about nine hours each and both include taxes. From there, a road transfer takes at least four hours; airlines including KC Airlines (www.kcairlines.com) offer quick connecting flights from Phnom Penh to Sihanoukville from about $100 (Dh367) return including taxes. Air Asia, Malindo Air and Malaysian Airlines fly direct from Kuala Lumpur to Sihanoukville from $54 each way. Next year, direct flights are due to launch between Bangkok and Sihanoukville, which will cut the journey time by a third.

The stay

Rooms at Alila Villas Koh Russey (www.alilahotels.com/ kohrussey) cost from $385 per night including taxes.

Dubai World Cup factbox

Most wins by a trainer: Godolphin’s Saeed bin Suroor(9)

Most wins by a jockey: Jerry Bailey(4)

Most wins by an owner: Godolphin(9)

Most wins by a horse: Godolphin’s Thunder Snow(2)

Wenger's Arsenal reign in numbers

1,228 - games at the helm, ahead of Sunday's Premier League fixture against West Ham United.
704 - wins to date as Arsenal manager.
3 - Premier League title wins, the last during an unbeaten Invincibles campaign of 2003/04.
1,549 - goals scored in Premier League matches by Wenger's teams.
10 - major trophies won.
473 - Premier League victories.
7 - FA Cup triumphs, with three of those having come the last four seasons.
151 - Premier League losses.
21 - full seasons in charge.
49 - games unbeaten in the Premier League from May 2003 to October 2004.

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

LILO & STITCH

Starring: Sydney Elizebeth Agudong, Maia Kealoha, Chris Sanders

Director: Dean Fleischer Camp

Rating: 4.5/5

'Panga'

Directed by Ashwiny Iyer Tiwari

Starring Kangana Ranaut, Richa Chadha, Jassie Gill, Yagya Bhasin, Neena Gupta

Rating: 3.5/5

APPLE IPAD MINI (A17 PRO)

Display: 21cm Liquid Retina Display, 2266 x 1488, 326ppi, 500 nits

Chip: Apple A17 Pro, 6-core CPU, 5-core GPU, 16-core Neural Engine

Storage: 128/256/512GB

Main camera: 12MP wide, f/1.8, digital zoom up to 5x, Smart HDR 4

Front camera: 12MP ultra-wide, f/2.4, Smart HDR 4, full-HD @ 25/30/60fps

Biometrics: Touch ID, Face ID

Colours: Blue, purple, space grey, starlight

In the box: iPad mini, USB-C cable, 20W USB-C power adapter

Price: From Dh2,099

Nayanthara: Beyond The Fairy Tale

Starring: Nayanthara, Vignesh Shivan, Radhika Sarathkumar, Nagarjuna Akkineni

Director: Amith Krishnan

Rating: 3.5/5

The specs

Engine: Dual 180kW and 300kW front and rear motors

Power: 480kW

Torque: 850Nm

Transmission: Single-speed automatic

Price: From Dh359,900 ($98,000)

On sale: Now

Company profile

Company: Rent Your Wardrobe 

Date started: May 2021 

Founder: Mamta Arora 

Based: Dubai 

Sector: Clothes rental subscription 

Stage: Bootstrapped, self-funded 

No more lice

Defining head lice

Pediculus humanus capitis are tiny wingless insects that feed on blood from the human scalp. The adult head louse is up to 3mm long, has six legs, and is tan to greyish-white in colour. The female lives up to four weeks and, once mature, can lay up to 10 eggs per day. These tiny nits firmly attach to the base of the hair shaft, get incubated by body heat and hatch in eight days or so.

Identifying lice

Lice can be identified by itching or a tickling sensation of something moving within the hair. One can confirm that a person has lice by looking closely through the hair and scalp for nits, nymphs or lice. Head lice are most frequently located behind the ears and near the neckline.

Treating lice at home

Head lice must be treated as soon as they are spotted. Start by checking everyone in the family for them, then follow these steps. Remove and wash all clothing and bedding with hot water. Apply medicine according to the label instructions. If some live lice are still found eight to 12 hours after treatment, but are moving more slowly than before, do not re-treat. Comb dead and remaining live lice out of the hair using a fine-toothed comb.
After the initial treatment, check for, comb and remove nits and lice from hair every two to three days. Soak combs and brushes in hot water for 10 minutes.Vacuum the floor and furniture, particularly where the infested person sat or lay.

Courtesy Dr Vishal Rajmal Mehta, specialist paediatrics, RAK Hospital

Herc's Adventures

Developer: Big Ape Productions
Publisher: LucasArts
Console: PlayStation 1 & 5, Sega Saturn
Rating: 4/5

Four tips to secure IoT networks

Mohammed Abukhater, vice president at FireEye in the Middle East, said:

- Keep device software up-to-date. Most come with basic operating system, so users should ensure that they always have the latest version

- Besides a strong password, use two-step authentication. There should be a second log-in step like adding a code sent to your mobile number

- Usually smart devices come with many unnecessary features. Users should lock those features that are not required or used frequently

- Always create a different guest network for visitors

UAE Premiership

Results
Dubai Exiles 24-28 Jebel Ali Dragons
Abu Dhabi Harlequins 43-27 Dubai Hurricanes

Fixture
Friday, March 29, Abu Dhabi Harlequins v Jebel Ali Dragons, The Sevens, Dubai

Wicked: For Good

Director: Jon M Chu

Starring: Ariana Grande, Cynthia Erivo, Jonathan Bailey, Jeff Goldblum, Michelle Yeoh, Ethan Slater

Rating: 4/5

Dates for the diary

To mark Bodytree’s 10th anniversary, the coming season will be filled with celebratory activities:

  • September 21 Anyone interested in becoming a certified yoga instructor can sign up for a 250-hour course in Yoga Teacher Training with Jacquelene Sadek. It begins on September 21 and will take place over the course of six weekends.
  • October 18 to 21 International yoga instructor, Yogi Nora, will be visiting Bodytree and offering classes.
  • October 26 to November 4 International pilates instructor Courtney Miller will be on hand at the studio, offering classes.
  • November 9 Bodytree is hosting a party to celebrate turning 10, and everyone is invited. Expect a day full of free classes on the grounds of the studio.
  • December 11 Yogeswari, an advanced certified Jivamukti teacher, will be visiting the studio.
  • February 2, 2018 Bodytree will host its 4th annual yoga market.
The specs

Engine: 1.5-litre turbo

Power: 181hp

Torque: 230Nm

Transmission: 6-speed automatic

Starting price: Dh79,000

On sale: Now

Types of bank fraud

1) Phishing

Fraudsters send an unsolicited email that appears to be from a financial institution or online retailer. The hoax email requests that you provide sensitive information, often by clicking on to a link leading to a fake website.

2) Smishing

The SMS equivalent of phishing. Fraudsters falsify the telephone number through “text spoofing,” so that it appears to be a genuine text from the bank.

3) Vishing

The telephone equivalent of phishing and smishing. Fraudsters may pose as bank staff, police or government officials. They may persuade the consumer to transfer money or divulge personal information.

4) SIM swap

Fraudsters duplicate the SIM of your mobile number without your knowledge or authorisation, allowing them to conduct financial transactions with your bank.

5) Identity theft

Someone illegally obtains your confidential information, through various ways, such as theft of your wallet, bank and utility bill statements, computer intrusion and social networks.

6) Prize scams

Fraudsters claiming to be authorised representatives from well-known organisations (such as Etisalat, du, Dubai Shopping Festival, Expo2020, Lulu Hypermarket etc) contact victims to tell them they have won a cash prize and request them to share confidential banking details to transfer the prize money.

Updated: February 28, 2023, 2:49 PM