A Closer Look: flying high with Emirates cabin crew recruits


Sarah Forster
  • English
  • Arabic

A Closer Look is The National's show where we take a more in-depth look at one of the main stories of the week.

As one of the world's best-known airlines, Emirates needs to provide a high standard of service to stay on top.

With a fleet of 220 aircraft currently in active service, it needs 16,000 highly trained cabin crew to keep things running smoothly.

However, this elite team of emergency-sliding, fire-extinguishing medical responders do not just turn up to the recruitment drive with these skills.

It takes months of training, practice, exams and recurring checks to ensure they keep their jobs in the sky.

Sarah Forster spent the day at the Emirates Cabin Crew Training College to find out more, then spoke to host Rory Reynolds about the experience.

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  • An Emirates cabin crew trainee takes the plunge into cold water with a life jacket on. All photos Pawan Singh / The National
    An Emirates cabin crew trainee takes the plunge into cold water with a life jacket on. All photos Pawan Singh / The National
  • Trainees are taught to huddle in the cold water to conserve heat during an emergency landing on water.
    Trainees are taught to huddle in the cold water to conserve heat during an emergency landing on water.
  • Trainees are shown how to unravel and attach the protective orange cover for the life raft.
    Trainees are shown how to unravel and attach the protective orange cover for the life raft.
  • Despite being taught to stay in the inflatable life raft, trainees are asked to jump in the cold water during emergency landing exercises to learn the proper technique for keeping warm.
    Despite being taught to stay in the inflatable life raft, trainees are asked to jump in the cold water during emergency landing exercises to learn the proper technique for keeping warm.
  • Tania Hettiaratchy, training instructor, watches her class.
    Tania Hettiaratchy, training instructor, watches her class.
  • Trainee Emirates cabin crew leave the Airbus A380 simulator using the inflatable slide.
    Trainee Emirates cabin crew leave the Airbus A380 simulator using the inflatable slide.
  • A trainee opens the emergency exit in preparation for evacuating the aircraft.
    A trainee opens the emergency exit in preparation for evacuating the aircraft.
  • Emirates Cabin Crew Training College is the only one in the world to have a full-sized A380 fuselage.
    Emirates Cabin Crew Training College is the only one in the world to have a full-sized A380 fuselage.
  • Tania Hettiaratchy lectures trainees on how to wear the life jackets for an emergency evacuation on water.
    Tania Hettiaratchy lectures trainees on how to wear the life jackets for an emergency evacuation on water.
  • This cabin replica is where crew members are shown how to serve guests on board.
    This cabin replica is where crew members are shown how to serve guests on board.
  • Crew serve and are served during their training so they learn to appreciate the customer experience.
    Crew serve and are served during their training so they learn to appreciate the customer experience.
  • Trainees form tight bonds with others in their 'batch' and often remain friends for years into their service.
    Trainees form tight bonds with others in their 'batch' and often remain friends for years into their service.
  • Talks on the importance of skin care, including an emphasis on protection against the sun, are part of crew training.
    Talks on the importance of skin care, including an emphasis on protection against the sun, are part of crew training.
  • At the image station, female trainees are taught how to apply their make-up and males are shown the importance of a proper manicure.
    At the image station, female trainees are taught how to apply their make-up and males are shown the importance of a proper manicure.
Updated: March 06, 2024, 8:26 AM
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