Col Sultan Al Jamal, director of the Human Trafficking Crimes Control Centre at Dubai Police, right, with another officer. Pawan Singh / The National
Col Sultan Al Jamal, director of the Human Trafficking Crimes Control Centre at Dubai Police, right, with another officer. Pawan Singh / The National
Col Sultan Al Jamal, director of the Human Trafficking Crimes Control Centre at Dubai Police, right, with another officer. Pawan Singh / The National
Col Sultan Al Jamal, director of the Human Trafficking Crimes Control Centre at Dubai Police, right, with another officer. Pawan Singh / The National

Dubai Police unit offers key support to human trafficking victims


Salam Al Amir
  • English
  • Arabic

A dedicated Dubai Police unit is setting out to help victims of human trafficking rebuild their lives.

The force combines its primary role of preventing and investigating human trafficking with strategies focused on supporting victims.

Its Human Trafficking Crimes Control Centre was established in 2009 with the aim of combating such crimes and improving victim support services.

There are fine lines that make the difference between human trafficking cases and other cases of prostitution
Col Sultan Al Jamal,
Human Trafficking Crimes Control, Dubai Police

“We thought of adopting a holistic approach to help prevent the crime, better support victims and upskill officers,” said Col Sultan Al Jamal, director of Human Trafficking Crimes Control at the General Department of Human Rights.

“We collaborate with the National Committee for Combating Human Trafficking, Dubai foundation for women and children (DFWAC), Al Maktoum Foundation and other departments.”

Last year, officers at the centre helped five victims of human trafficking, who were provided with financial, legal, social and emotional support.

“We provide legal support by following up on victims’ cases through our ‘You Are Not Alone’ initiative. Charities provide financial aid and DFWAC helps with the social and emotional support” said Col Sultan.

“At the shelter victims also receive training. For example some of them were trained to become chefs and fashion designers.”

Col Sultan said victims are supported from the first moment they arrive at the police centre.

“It's imperative victims do not remain in the police station and are immediately moved to a shelter where they feel their dignity is preserved,” he said.

“We remain involved until the last minute and consider ourselves responsible for victims safety until they leave the country.”

He said officers have taken part in several courses over the years at the training and research unit at the centre.

“It's unique to have a research and training section at a police human trafficking department to develop officers skills,” he said.

“But it's important because there are fine lines that make the difference between human trafficking cases and other cases of prostitution, for example.”

To further broaden training, the centre began to offer a human trafficking diploma in 2015.

“It focuses on providing an in-depth understanding of human trafficking crimes to help law enforcement officers better understand the different types of trafficking crimes, the warning signs, proper victim support, and the overall trends,” said the senior officer.

Since 2015, 239 people, including members of the public, have graduated from the programme.

UAE backs international effort

The UAE has introduced legislation to combat all forms of human trafficking, which include sexual exploitation and forced labour.

The National Committee for Combating Human Trafficking was established in 2007 to support these efforts.

Last year, the UAE took part in a major Interpol operation to tackle human trafficking around the world, leading to hundreds of arrests.

Abu Dhabi and UAE personnel were part of a campaign against migrant smuggling and trafficking gangs that led to 286 arrests globally.

Interpol said authorities rescued about 430 human trafficking victims and identified 4,000 irregular migrants originating from 74 countries. Many of them required medical, psychological and housing assistance and were taken into the care of protective services.

A look inside Dubai Police Command and Control Centre - in pictures

  • Officers field calls at the Dubai Police Command and Control Centre. All photos: Reuters
    Officers field calls at the Dubai Police Command and Control Centre. All photos: Reuters
  • Dubai Police responded to more than a million emergency calls in the first quarter of 2021, with the majority answered in less than 10 seconds.
    Dubai Police responded to more than a million emergency calls in the first quarter of 2021, with the majority answered in less than 10 seconds.
  • The average time for police patrols to reach emergency scenes was 2.47 minutes.
    The average time for police patrols to reach emergency scenes was 2.47 minutes.
  • Monitoring screens provide officers with a bird's eye view of the city streets.
    Monitoring screens provide officers with a bird's eye view of the city streets.
  • Dubai Police's non-emergency call centre number – 901 – received 170,323 calls in the first quarter of the year.
    Dubai Police's non-emergency call centre number – 901 – received 170,323 calls in the first quarter of the year.
  • Dubai Police receive more than five million calls on 999 every year – 75 per cent are non-urgent cases.
    Dubai Police receive more than five million calls on 999 every year – 75 per cent are non-urgent cases.

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While you're here
Ziina users can donate to relief efforts in Beirut

Ziina users will be able to use the app to help relief efforts in Beirut, which has been left reeling after an August blast caused an estimated $15 billion in damage and left thousands homeless. Ziina has partnered with the United Nations High Commissioner for Refugees to raise money for the Lebanese capital, co-founder Faisal Toukan says. “As of October 1, the UNHCR has the first certified badge on Ziina and is automatically part of user's top friends' list during this campaign. Users can now donate any amount to the Beirut relief with two clicks. The money raised will go towards rebuilding houses for the families that were impacted by the explosion.”

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Tailors and retailers miss out on back-to-school rush

Tailors and retailers across the city said it was an ominous start to what is usually a busy season for sales.
With many parents opting to continue home learning for their children, the usual rush to buy school uniforms was muted this year.
“So far we have taken about 70 to 80 orders for items like shirts and trousers,” said Vikram Attrai, manager at Stallion Bespoke Tailors in Dubai.
“Last year in the same period we had about 200 orders and lots of demand.
“We custom fit uniform pieces and use materials such as cotton, wool and cashmere.
“Depending on size, a white shirt with logo is priced at about Dh100 to Dh150 and shorts, trousers, skirts and dresses cost between Dh150 to Dh250 a piece.”

A spokesman for Threads, a uniform shop based in Times Square Centre Dubai, said customer footfall had slowed down dramatically over the past few months.

“Now parents have the option to keep children doing online learning they don’t need uniforms so it has quietened down.”

Getting there
Flydubai flies direct from Dubai to Tbilisi from Dh1,025 return including taxes

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Company profile

Company name: Nestrom

Started: 2017

Co-founders: Yousef Wadi, Kanaan Manasrah and Shadi Shalabi

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Sector: Technology

Initial investment: Close to $100,000

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Updated: June 19, 2022, 6:18 AM