• Chillout Ice Lounge, the sub-zero family attraction at Times Square Centre Dubai, recently celebrated its 15th anniversary. All photos: Antonie Robertson / The National
    Chillout Ice Lounge, the sub-zero family attraction at Times Square Centre Dubai, recently celebrated its 15th anniversary. All photos: Antonie Robertson / The National
  • To mark the landmark birthday, the venue is offering deals for all including discounted entry prices.
    To mark the landmark birthday, the venue is offering deals for all including discounted entry prices.
  • Ticket prices include rental of warm clothing, with the voucher fully redeemable on drinks and barbecue chicken skewers.
    Ticket prices include rental of warm clothing, with the voucher fully redeemable on drinks and barbecue chicken skewers.
  • Opened in 2007, Chillout Ice Lounge was the first of its kind in the Middle East.
    Opened in 2007, Chillout Ice Lounge was the first of its kind in the Middle East.
  • Spread across 213 square metres, and set at -6ºC, the lounge is furnished with sculptures, seats and tables made out of ice.
    Spread across 213 square metres, and set at -6ºC, the lounge is furnished with sculptures, seats and tables made out of ice.
  • Visitors receive a complimentary welcome drink when they enter. They can also purchase tea and coffee as well as a hot chocolate.
    Visitors receive a complimentary welcome drink when they enter. They can also purchase tea and coffee as well as a hot chocolate.
  • Food options include a selection of sandwiches, wraps and cakes.
    Food options include a selection of sandwiches, wraps and cakes.
  • The menu is deliberately small because food gets cold really fast.
    The menu is deliberately small because food gets cold really fast.
  • The chicken skewers.
    The chicken skewers.
  • More than 150 tonnes of ice have been used so far since the lounge opened.
    More than 150 tonnes of ice have been used so far since the lounge opened.
  • The attraction has hosted more than 600,000 guests since 2007.
    The attraction has hosted more than 600,000 guests since 2007.
  • The designs and patterns in the lounge are carved by in-house staff members who work with huge ice blocks.
    The designs and patterns in the lounge are carved by in-house staff members who work with huge ice blocks.
  • Sculptures last about nine months while the smaller ones last around four months. Touch-ups are done every 10 to 14 days.
    Sculptures last about nine months while the smaller ones last around four months. Touch-ups are done every 10 to 14 days.
  • A major redesign of Chillout Ice Lounge is being planned, which will be its first since it opened in 2007.
    A major redesign of Chillout Ice Lounge is being planned, which will be its first since it opened in 2007.
  • The intricate ice works.
    The intricate ice works.
  • Franchise deals for the lounge are also being considered, with new locations in other parts of the UAE and in Saudi Arabia on the horizon.
    Franchise deals for the lounge are also being considered, with new locations in other parts of the UAE and in Saudi Arabia on the horizon.
  • Furs cover intricate chairs carved out of ice.
    Furs cover intricate chairs carved out of ice.
  • The temperature inside is set at -6°C.
    The temperature inside is set at -6°C.
  • A shark sculpture at the lounge.
    A shark sculpture at the lounge.
  • A seating area in the lounge.
    A seating area in the lounge.
  • While visitors can stay for as long as they want, they don't usually stay for more than 40 minutes owing to the cold.
    While visitors can stay for as long as they want, they don't usually stay for more than 40 minutes owing to the cold.

Chillout Ice Lounge in Dubai celebrates 15th anniversary with new summer deals


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Big plans are afoot at Chillout Ice Lounge as it marks its 15th birthday.

While a major refurbishment is being chalked out, its first since it opened in June 2007, franchise deals are also on the horizon. New locations could be coming to other parts of the UAE and Saudi Arabia, according to its manager Parvinder Singh.

To mark the landmark anniversary this summer, the venue is also offering deals for all.

A family of four can enter for Dh190 including rental of warm clothing, with the voucher fully redeemable on drinks and barbecue chicken skewers. The family pass is normally priced at Dh240. An adult pass, which usually costs Dh80, is down to Dh60, too. It also includes use of clothing as well as being redeemable on food and drink.

Chillout Ice Lounge is located in Times Square Centre, Dubai. Antonie Robertson / The National
Chillout Ice Lounge is located in Times Square Centre, Dubai. Antonie Robertson / The National

Spread across 213 square metres and set at -6ºC, Chillout Ice Lounge was the Middle East's first sub-zero lounge. Furnished with sculptures, seats and tables made out of ice, visitors receive a complimentary welcome drink when they enter. They can also purchase tea and coffee as well as a signature hot chocolate drink. Food options include a selection of sandwiches, wraps and cakes.

"We've deliberately made the food and drink menu small, as you can imagine things get cold pretty fast," Singh says.

A major redesign of Chillout Ice Lounge is being planned, which was delayed owing to the Covid-19 pandemic.

The food offering at the lounge is deliberately kept small, because things get cold fast. Antonie Robertson / The National
The food offering at the lounge is deliberately kept small, because things get cold fast. Antonie Robertson / The National

"Now, our first priority is to get back to the levels we were before the pandemic when we did the best financially. Then we have major plans for redesigning the whole space in terms of the look and feel. We haven't changed much since we opened in 2007," Singh says.

The designs and patterns in the lounge are carved by in-house staff members who work with huge ice blocks, he explains. Sculptures last about nine months while the smaller ones last around four months and touch-ups are done once every 10 to 14 days.

More than 150 tonnes of ice have been used so far, while more than 600,000 guests have visited the family-friendly attraction since its opening.

Chillout Ice Lounge has been able to thrive all these years because of its novelty factor, Singh says.

"There have been similar concepts but they have not been able to sustain it. There's no other place like this," he says. "We've managed to keep going mostly because of the patronage of UAE residents and visitors, mostly from Saudi Arabia. And, we've been hugely successful as a family concept and are very popular with children."

11 'cool' attractions and activities in Dubai, from the Ice Lounge to Snow Cinema — in pictures

  • Chillout Ice Lounge at Times Square Centre invites families to enjoy warm beverages and hot soups in the chilly atmosphere. Philip Cheung / The National
    Chillout Ice Lounge at Times Square Centre invites families to enjoy warm beverages and hot soups in the chilly atmosphere. Philip Cheung / The National
  • The London Project has opened a pop-up ice bar in Dubai for summer. Chris Whiteoak / The National
    The London Project has opened a pop-up ice bar in Dubai for summer. Chris Whiteoak / The National
  • Try skiing or snowboarding at Ski Dubai in Mall of the Emirates. AP
    Try skiing or snowboarding at Ski Dubai in Mall of the Emirates. AP
  • Ski Dubai and Vox Cinemas have brought back their Snow Cinema experience for the summer months. Photo: Ski Dubai
    Ski Dubai and Vox Cinemas have brought back their Snow Cinema experience for the summer months. Photo: Ski Dubai
  • Go indoor scuba diving at Deep Dive Dubai. Reuters
    Go indoor scuba diving at Deep Dive Dubai. Reuters
  • Dive with the sharks at The Lost Chambers aquarium in Atlantis, The Palm. Sarah Dea / The National
    Dive with the sharks at The Lost Chambers aquarium in Atlantis, The Palm. Sarah Dea / The National
  • Benoit Demeulemeester from Cool Out Breath In offers ice baths and breathwork workshops in Dubai. Antonie Robertson / The National
    Benoit Demeulemeester from Cool Out Breath In offers ice baths and breathwork workshops in Dubai. Antonie Robertson / The National
  • Find a cryotherapy chamber at CRYO Health in Dubai. Photo: CRYO Health The Boulevard
    Find a cryotherapy chamber at CRYO Health in Dubai. Photo: CRYO Health The Boulevard
  • Infinite Ski has a rolling slope that's open to skiiers of all abilities in Al Quoz. Photo: Instagram / Infinite Ski
    Infinite Ski has a rolling slope that's open to skiiers of all abilities in Al Quoz. Photo: Instagram / Infinite Ski
  • Visitors ice skate with snowfall sessions at Dubai Ice Rink in The Dubai Mall. Chris Whiteoak / The National
    Visitors ice skate with snowfall sessions at Dubai Ice Rink in The Dubai Mall. Chris Whiteoak / The National
The bio:

Favourite film:

Declan: It was The Commitments but now it’s Bohemian Rhapsody.

Heidi: The Long Kiss Goodnight.

Favourite holiday destination:

Declan: Las Vegas but I also love getting home to Ireland and seeing everyone back home.

Heidi: Australia but my dream destination would be to go to Cuba.

Favourite pastime:

Declan: I love brunching and socializing. Just basically having the craic.

Heidi: Paddleboarding and swimming.

Personal motto:

Declan: Take chances.

Heidi: Live, love, laugh and have no regrets.

 

Ten tax points to be aware of in 2026

1. Domestic VAT refund amendments: request your refund within five years

If a business does not apply for the refund on time, they lose their credit.

2. E-invoicing in the UAE

Businesses should continue preparing for the implementation of e-invoicing in the UAE, with 2026 a preparation and transition period ahead of phased mandatory adoption. 

3. More tax audits

Tax authorities are increasingly using data already available across multiple filings to identify audit risks. 

4. More beneficial VAT and excise tax penalty regime

Tax disputes are expected to become more frequent and more structured, with clearer administrative objection and appeal processes. The UAE has adopted a new penalty regime for VAT and excise disputes, which now mirrors the penalty regime for corporate tax.

5. Greater emphasis on statutory audit

There is a greater need for the accuracy of financial statements. The International Financial Reporting Standards standards need to be strictly adhered to and, as a result, the quality of the audits will need to increase.

6. Further transfer pricing enforcement

Transfer pricing enforcement, which refers to the practice of establishing prices for internal transactions between related entities, is expected to broaden in scope. The UAE will shortly open the possibility to negotiate advance pricing agreements, or essentially rulings for transfer pricing purposes. 

7. Limited time periods for audits

Recent amendments also introduce a default five-year limitation period for tax audits and assessments, subject to specific statutory exceptions. While the standard audit and assessment period is five years, this may be extended to up to 15 years in cases involving fraud or tax evasion. 

8. Pillar 2 implementation 

Many multinational groups will begin to feel the practical effect of the Domestic Minimum Top-Up Tax (DMTT), the UAE's implementation of the OECD’s global minimum tax under Pillar 2. While the rules apply for financial years starting on or after January 1, 2025, it is 2026 that marks the transition to an operational phase.

9. Reduced compliance obligations for imported goods and services

Businesses that apply the reverse-charge mechanism for VAT purposes in the UAE may benefit from reduced compliance obligations. 

10. Substance and CbC reporting focus

Tax authorities are expected to continue strengthening the enforcement of economic substance and Country-by-Country (CbC) reporting frameworks. In the UAE, these regimes are increasingly being used as risk-assessment tools, providing tax authorities with a comprehensive view of multinational groups’ global footprints and enabling them to assess whether profits are aligned with real economic activity. 

Contributed by Thomas Vanhee and Hend Rashwan, Aurifer

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