Emirati Life: self-service at petrol stations is not a good idea


  • English
  • Arabic

'What are you doing?" yelled a petrol station attendant in my direction.

It was my first day driving in the state of New Jersey and I had just lifted the nozzle from the fuel dispenser in an attempt to pump petrol.

"Isn't it obvious?" I replied, gesturing at my car with the nozzle.

After noticing my California licence plates, he quickly realised I was a recent arrival who was oblivious to the Garden State's laws, which makes it one of the only two states, the other being Oregon, where it is still illegal to pump your own petrol.

This seemed like an oddity, initially, as I had been living most of my life in a state that had started the self-service fuelling trend back in 1947.

But sitting back in my car while someone else did the pumping for me brought up memories of the full-service petrol stations in the UAE.

On many an occasion, I recounted to my West Coast friends how deluxe the service was at petrol stations in the Emirates, where someone would wash your windows and even check your fluids while they topped your car up.

Nothing had changed when I recently returned and although I initially felt lazy and guilty, I quickly adapted to the idea of having to do no more than roll my window down and voice my request.

It causes me concert that some stations have begun changing this system of convenience with the introduction of self-service pumps aimed at familiarising drivers with the process.

Many are saying it's about time and are calling for an eventual shift to an all self-service system similar to what currently exists in Europe or most of the US.

But this same "pump-it-yourself" experiment was attempted a few years ago and, not surprisingly, failed - two-thirds of drivers said they didn't like it.

This disapproval not only stemmed from unfamiliarity with the system, but also from the cultural factors of the country.

The UAE is known around the world for its ease of living and abundance of services, which attracts visitors in the millions every year. Not having to fill up your own car is undoubtedly one of them.

Should not the petrol station services be in-line with those offered at the malls, hotels, restaurants and places of work and residences?

And what of the women who would prefer not to exit their vehicles for various reasons? Many Emirati female drivers prefer tinted windows to maintain privacy. This would be for naught if they had to get out and handle a nozzle in front of a long line of cars.

Even if a choice of self or full service was provided, an Emirati woman willing to pump her own petrol told me she would be concerned that others would think she has chosen the self-help option to parade herself.

Having a more self-sufficient populous is undoubtedly beneficial to the nation as a whole, but this goal should not come at the expense of removing what is now an inherent and necessary service to many.

Thamer Al Subaihi is a reporter for The National and a returning Emirati who grew up largely in the US

twitter
twitter

Follow us

Follow us on Facebook for discussions, entertainment, reviews, wellness and news.

Why it pays to compare

A comparison of sending Dh20,000 from the UAE using two different routes at the same time - the first direct from a UAE bank to a bank in Germany, and the second from the same UAE bank via an online platform to Germany - found key differences in cost and speed. The transfers were both initiated on January 30.

Route 1: bank transfer

The UAE bank charged Dh152.25 for the Dh20,000 transfer. On top of that, their exchange rate margin added a difference of around Dh415, compared with the mid-market rate.

Total cost: Dh567.25 - around 2.9 per cent of the total amount

Total received: €4,670.30 

Route 2: online platform

The UAE bank’s charge for sending Dh20,000 to a UK dirham-denominated account was Dh2.10. The exchange rate margin cost was Dh60, plus a Dh12 fee.

Total cost: Dh74.10, around 0.4 per cent of the transaction

Total received: €4,756

The UAE bank transfer was far quicker – around two to three working days, while the online platform took around four to five days, but was considerably cheaper. In the online platform transfer, the funds were also exposed to currency risk during the period it took for them to arrive.

Specs
Engine: Electric motor generating 54.2kWh (Cooper SE and Aceman SE), 64.6kW (Countryman All4 SE)
Power: 218hp (Cooper and Aceman), 313hp (Countryman)
Torque: 330Nm (Cooper and Aceman), 494Nm (Countryman)
On sale: Now
Price: From Dh158,000 (Cooper), Dh168,000 (Aceman), Dh190,000 (Countryman)
Groom and Two Brides

Director: Elie Semaan

Starring: Abdullah Boushehri, Laila Abdallah, Lulwa Almulla

Rating: 3/5

While you're here
Specs

Engine: Dual-motor all-wheel-drive electric

Range: Up to 610km

Power: 905hp

Torque: 985Nm

Price: From Dh439,000

Available: Now

The specs

Engine: 1.6-litre 4-cyl turbo

Power: 217hp at 5,750rpm

Torque: 300Nm at 1,900rpm

Transmission: eight-speed auto

Price: from Dh130,000

On sale: now

BMW M5 specs

Engine: 4.4-litre twin-turbo V-8 petrol enging with additional electric motor

Power: 727hp

Torque: 1,000Nm

Transmission: 8-speed auto

Fuel consumption: 10.6L/100km

On sale: Now

Price: From Dh650,000

Labour dispute

The insured employee may still file an ILOE claim even if a labour dispute is ongoing post termination, but the insurer may suspend or reject payment, until the courts resolve the dispute, especially if the reason for termination is contested. The outcome of the labour court proceedings can directly affect eligibility.


- Abdullah Ishnaneh, Partner, BSA Law 

The past winners

2009 - Sebastian Vettel (Red Bull)

2010 - Sebastian Vettel (Red Bull)

2011 - Lewis Hamilton (McLaren)

2012 - Kimi Raikkonen (Lotus)

2013 - Sebastian Vettel (Red Bull)

2014 - Lewis Hamilton (Mercedes)

2015 - Nico Rosberg (Mercedes)

2016 - Lewis Hamilton (Mercedes)

2017 - Valtteri Bottas (Mercedes)

Avatar: Fire and Ash

Director: James Cameron

Starring: Sam Worthington, Sigourney Weaver, Zoe Saldana

Rating: 4.5/5