UAE telecoms operator du has confirmed that calling services in Dubai and Abu Dhabi have been restored after a “planned system update”, although its app remains unavailable.
Customers were unable to make phone calls or access the app on Wednesday morning.
“Du has carried out a planned system update to improve network performance,” the operator said in a statement. “Call services are now fully restored and operating normally. The du app is expected to be available again shortly.”
Text messaging remained available and customers could use internet services for social media apps and calls on Botim, its internet calling service.
Downdetector, the portal that tracks global telecoms services, showed a sharp increase in disruption reports from 7.35am UAE time.
