There were 1.7 billion ransomware attacks detected globally in the first quarter of 2018. Michel Spingler/AP
There were 1.7 billion ransomware attacks detected globally in the first quarter of 2018. Michel Spingler/AP
There were 1.7 billion ransomware attacks detected globally in the first quarter of 2018. Michel Spingler/AP
There were 1.7 billion ransomware attacks detected globally in the first quarter of 2018. Michel Spingler/AP

Long way to go for Middle East enterprises in cyber security


Alkesh Sharma
  • English
  • Arabic

The Middle East, home to some of the fastest growing economies in the world, has made strides in technology adoption but is still vulnerable to cyber attacks, according to experts.

The level of protection against external attackers was assessed extremely low for 43 per cent of companies, which may facilitate a rise in attacks, according to a report released by Kaspersky Lab based in Moscow. The survey, which evaluates data collected from Middle East enterprises until the end of 2017, revealed that three-quarters (73 per cent) of successful perimeter breaches were achieved by penetrating vulnerable web applications.

"Qualitative implementation of simple security measures like network filtering and password policy would significantly increase the security stance," said Sergey Okhotin, a senior security analyst of security services at Kaspersky Lab.

The high incidence of cyber attacks in the region is creating a boom in the cybersecurity industry, which is worth $11.4 billion (Dh42bn), and is expected to double in size by 2022, according to consultants Fircroft. 

bz2708 security
bz2708 security

The danger of these attacks were highlighted in several high-profile incidents in the region. The Shamoon virus that first appeared in Saudi Arabia in 2012 crippled 35,000 computers at Saudi Aramco, the world's biggest oil producing company.

The same year, a virus was also found in the computer network of Qatar's RasGas, a producer of liquefied natural gas.

Cyber attacks in 48 per cent of the Middle East and Africa companies resulted in damage of more than $500,000, while 58 per cent of the businesses had to manage an outage of more than five hours due to a breach, according to the Cisco 2018 Security Capabilities Benchmark Study. 

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There were 1.7 billion ransomware attacks detected globally in the first quarter of 2018, according to Trend Micro, a Japanese multinational cyber security and defence company. Out of these, 2.4 million were in the UAE, followed by Kuwait and Bahrain with 1.9 million and 1.2 million respectively.

One reason for the higher number of attacks in the UAE is the continued use of password-only authentication.

At a time when security professionals are recommending next-generation identity-management techniques such as facial recognition and biometric identification, just over 80 per cent of large Gulf enterprises still use usernames and passwords as the exclusive means of log-in, according to Microsoft's 2018 Digital Transformation survey.

“The findings clearly show that many of the region’s enterprises have a long way to go to create secure environments for their customers, employees and their intellectual property,” said Mohammed Arif, regional director of modern workplace and security at Microsoft Gulf.

Cyber criminals prowling the web  plundered almost Dh4bn from victims in the UAE in 2017, according to security experts. More than half of the adult population in the UAE fell victim to cybercrime in 2017, with the latest Norton Cyber Security Insights Report revealing each lost an average of Dh669.

According to cyber experts, in the coming months, there could be a surge in the number of crypto-jacking (the unauthorised use of someone else's computer to mine cryptocurrency) attempts and malware attacks in the Middle East. Besides, the region's Operational Technology ecosystem will be more prone to cyber attacks.

"OT environments in the region such as oil and gas and utilities industries will be more at risk with the rise in sophisticated cyber attacks," said Kalle Bjorn, a director of systems engineering at cybersecurity software developer Fortinet in Dubai. "Cyber criminals are becoming smarter and faster in how they leverage exploits to their advantage, and organisations in the Middle East are at high risk of being targeted."

There is also a growing concern about data security among regional organisations.

“As per the Gartner study, by 2022, cyber security rating of an enterprise will be equally important as credit rating. Therefore, it becomes very essential to safeguard your (enterprises’) data from cyber criminals,” said Samina Rizwan, senior director of business analytics and big data for MEA at Oracle.

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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Start-up hopes to end Japan's love affair with cash

Across most of Asia, people pay for taxi rides, restaurant meals and merchandise with smartphone-readable barcodes — except in Japan, where cash still rules. Now, as the country’s biggest web companies race to dominate the payments market, one Tokyo-based startup says it has a fighting chance to win with its QR app.

Origami had a head start when it introduced a QR-code payment service in late 2015 and has since signed up fast-food chain KFC, Tokyo’s largest cab company Nihon Kotsu and convenience store operator Lawson. The company raised $66 million in September to expand nationwide and plans to more than double its staff of about 100 employees, says founder Yoshiki Yasui.

Origami is betting that stores, which until now relied on direct mail and email newsletters, will pay for the ability to reach customers on their smartphones. For example, a hair salon using Origami’s payment app would be able to send a message to past customers with a coupon for their next haircut.

Quick Response codes, the dotted squares that can be read by smartphone cameras, were invented in the 1990s by a unit of Toyota Motor to track automotive parts. But when the Japanese pioneered digital payments almost two decades ago with contactless cards for train fares, they chose the so-called near-field communications technology. The high cost of rolling out NFC payments, convenient ATMs and a culture where lost wallets are often returned have all been cited as reasons why cash remains king in the archipelago. In China, however, QR codes dominate.

Cashless payments, which includes credit cards, accounted for just 20 per cent of total consumer spending in Japan during 2016, compared with 60 per cent in China and 89 per cent in South Korea, according to a report by the Bank of Japan.

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