The partnership between eFinance and IBM aims to accelerate digital transformation and improve customer experience by leveraging the advantages of financial technology. Photo: IBM
The partnership between eFinance and IBM aims to accelerate digital transformation and improve customer experience by leveraging the advantages of financial technology. Photo: IBM
The partnership between eFinance and IBM aims to accelerate digital transformation and improve customer experience by leveraging the advantages of financial technology. Photo: IBM
The partnership between eFinance and IBM aims to accelerate digital transformation and improve customer experience by leveraging the advantages of financial technology. Photo: IBM

Egypt's eFinance and IBM team up to help businesses boost digital payment services


Alvin R Cabral
  • English
  • Arabic

The national developer of Egypt's digital payment network, eFinance, and US technology conglomerate IBM have teamed up to expand secure payments services.

Services being utilised by eFinance will now use the latest IBM Power servers, streamlining business processes and lowering energy consumption by up to 52 per cent compared to previous generations, New York-based IBM said in a statement on Friday.

The partnership will accelerate digital transformation and improve customer experience by leveraging the advantages of financial technology, Hossam El Gouly, chief executive of eFinance, said.

“As we accelerate into the future of FinTech, we need the most advanced technology to underpin our ongoing digital transformation efforts to support our public and private sector clients and provide them with the best-in-class services," he said.

Egypt, the Arab world's third-biggest economy, aims to become a digital-first economy, aligned with its Vision 2030 strategy.

Among Cairo's programmes is Digital Egypt, which aims to facilitate the transition and prepare the country for a technology-focused future economy.

The global digital transformation market is projected to hit about $3.95 trillion by 2030, from about $608 billion in 2021, growing at a compound annual rate of more than 23 per cent, data from Grand View Research indicates.

Global end-user spending on public cloud services is expected to reach the $600 billion mark in 2023, with inflationary pressures dictating how much growth the industry will be able to carve out, a study from Gartner showed this month.

FinTech — which remains the highest-funded industry across emerging venture markets, according to start-up data platform Magnitt — is one of the main pillars, as the country is promoting financial inclusion and helping make banking services available to all people.

Aside from big companies, start-ups are also playing a key role in growing the FinTech industry: about 99 per cent of FinTech funding was concentrated in Egypt, the UAE, Saudi Arabia and Bahrain, Magnitt said.

The partnership between eFinance and IBM will also include the introduction of streamlined operations across physical infrastructure and the hybrid cloud.

As a result, eFinance will be able to host customer data and workloads more efficiently, reducing the footprint of its data centres and floor space by up to 40 per cent, and energy consumption by 50 per cent.

“As financial organisations progress on their modernisation journeys, they need an approach that allows various cloud-based applications to work in concert," said Marwa Abbas, general manager of IBM Egypt.

"A hybrid cloud approach offers the needed flexibility, resiliency and sustainability for eFinance to cater to their clients’ demands and accelerate their ongoing digital transformation journey."

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Starring: Baneen Ahmad Nayyef, Waheed Thabet Khreibat, Sajad Mohamad Qasem 

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UPI facts

More than 2.2 million Indian tourists arrived in UAE in 2023
More than 3.5 million Indians reside in UAE
Indian tourists can make purchases in UAE using rupee accounts in India through QR-code-based UPI real-time payment systems
Indian residents in UAE can use their non-resident NRO and NRE accounts held in Indian banks linked to a UAE mobile number for UPI transactions

Timeline

2012-2015

The company offers payments/bribes to win key contracts in the Middle East

May 2017

The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts

September 2021

Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act

October 2021

Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence 

December 2024

Petrofac enters into comprehensive restructuring to strengthen the financial position of the group

May 2025

The High Court of England and Wales approves the company’s restructuring plan

July 2025

The Court of Appeal issues a judgment challenging parts of the restructuring plan

August 2025

Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision

October 2025

Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange

November 2025

180 Petrofac employees laid off in the UAE

Updated: November 18, 2022, 8:18 AM