Etisalat by e& has launched GoChat Messenger. Photo: etisalat by e&
Etisalat by e& has launched GoChat Messenger. Photo: etisalat by e&
Etisalat by e& has launched GoChat Messenger. Photo: etisalat by e&
Etisalat by e& has launched GoChat Messenger. Photo: etisalat by e&

GoChat Messenger: all you need to know about Etisalat's new free voice and video-call app


Ian Oxborrow
  • English
  • Arabic

Etisalat by e&, the UAE telecoms operator, has launched a new app, GoChat Messenger, which allows for voice and video calls and includes a host of other useful functions.

We took the app for a spin to see how it functions and, most importantly, how those video calls work.

Here's all you need to know:

How to download GoChat Messenger

It's a simple start, because the app is available in the Apple store and the Google Play store for users of phones that run the Android operating system.

Once downloaded, you are asked to enter your phone number and go through the security verification.

The app will then request whether you wish it to sync with your phone contacts, so it can automatically find people who are already using the app.

How do voice, video and text chats work?

Very much like WhatsApp, only WhatsApp video calls do not work in the UAE.

First, text chats are almost identical to WhatsApp, with the one tick displayed to show a message has been sent, two ticks for delivered and coloured ticks to show that the message has been read. There's the usual note at the top of the screen stating that messages and calls are "secured with end-to-end encryption".

Messages sent overseas were found to take a few moments longer to be delivered.

For voice messages, it's again a case of hold the record icon, talk away and then send.

Video calling, which runs on voice over internet protocol (VoIP) technology, become an integral part of daily life for much of the world during the coronavirus pandemic when working from home became widespread and friends and family tried to stay in close contact faced with travel restrictions.

GoChat offers a range of services as well as chatting to friends and family.
GoChat offers a range of services as well as chatting to friends and family.

However, VoIP from services such as WhatsApp, Skype and FaceTime are restricted in the UAE.

Only licensed mobile services such as Etisalat's Botim are universally available. Etisalat says that alternative internet calling platforms, including Botim, C'Me and HiU, will continue to function.

Software from Zoom, Microsoft Teams and Google Meet work in the UAE and during the pandemic provided a handy communication tool for businesses and schools.

Quality of calls

When testing it, we found that GoChat's video calling works perfectly. The picture quality and sound is clear, although that is likely to be dependent on the quality of your internet connection.

The National tested on calls within the UAE, and internationally — with international calls originating in the UAE and from Europe.

The European call took a few more seconds to connect, but there were no issues once it connected. The sound and picture were clear.

Do you have to pay anything?

No. The app is free to download, there is no subscription fee, and it allows users in the UAE and overseas to make free voice and video calls to anywhere in the world.

You don't need to be an Etisalat contract subscriber either — you need only a mobile phone number to register.

Features of GoChat Messenger, which is available on iOS and Android.
Features of GoChat Messenger, which is available on iOS and Android.

What else can you do with the app?

All sorts of things — it's like a number of separate apps rolled into one.

There's a trending news bar, which is handy for those keen to keep abreast of what's going on. It displays UAE news for users in the UAE and abroad, while there is a "Things to do" section recommending activities and events going on in the UAE.

Go Services provides several convenient services, such as booking a PCR test at your home (starting from Dh149), booking home-cleaning services, and even men's and women's salon services to your home.

Moving services can also be booked through the app, while flights, hotels and shopping are "coming soon", the app says.

Etisalat Smiles vouchers and deals can also be accessed through the app.

There is an eWallet function that allows users to complete international and local money transfers.

Is there anything else similar in the UAE?

Du offers an internet calling pack, although this is subscription based and costs from Dh52.50 per month for unlimited voice and video calls and a data package is required.

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Jetour T1 specs

Engine: 2-litre turbocharged

Power: 254hp

Torque: 390Nm

Price: From Dh126,000

Available: Now

UAE currency: the story behind the money in your pockets

The Outsider

Stephen King, Penguin

Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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AI traffic lights to ease congestion at seven points to Sheikh Zayed bin Sultan Street

The seven points are:

Shakhbout bin Sultan Street

Dhafeer Street

Hadbat Al Ghubainah Street (outbound)

Salama bint Butti Street

Al Dhafra Street

Rabdan Street

Umm Yifina Street exit (inbound)

'Ashkal'
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No more lice

Defining head lice

Pediculus humanus capitis are tiny wingless insects that feed on blood from the human scalp. The adult head louse is up to 3mm long, has six legs, and is tan to greyish-white in colour. The female lives up to four weeks and, once mature, can lay up to 10 eggs per day. These tiny nits firmly attach to the base of the hair shaft, get incubated by body heat and hatch in eight days or so.

Identifying lice

Lice can be identified by itching or a tickling sensation of something moving within the hair. One can confirm that a person has lice by looking closely through the hair and scalp for nits, nymphs or lice. Head lice are most frequently located behind the ears and near the neckline.

Treating lice at home

Head lice must be treated as soon as they are spotted. Start by checking everyone in the family for them, then follow these steps. Remove and wash all clothing and bedding with hot water. Apply medicine according to the label instructions. If some live lice are still found eight to 12 hours after treatment, but are moving more slowly than before, do not re-treat. Comb dead and remaining live lice out of the hair using a fine-toothed comb.
After the initial treatment, check for, comb and remove nits and lice from hair every two to three days. Soak combs and brushes in hot water for 10 minutes.Vacuum the floor and furniture, particularly where the infested person sat or lay.

Courtesy Dr Vishal Rajmal Mehta, specialist paediatrics, RAK Hospital

New Zealand 15 British & Irish Lions 15

New Zealand 15
Tries: Laumape, J Barrett
Conversions: B Barrett
Penalties: B Barrett

British & Irish Lions 15
Penalties: Farrell (4), Daly

Eyasses squad

Charlie Preston (captain) – goal shooter/ goalkeeper (Dubai College)

Arushi Holt (vice-captain) – wing defence / centre (Jumeriah English Speaking School)  

Olivia Petricola (vice-captain) – centre / wing attack (Dubai English Speaking College)

Isabel Affley – goalkeeper / goal defence (Dubai English Speaking College)

Jemma Eley – goal attack / wing attack (Dubai College)

Alana Farrell-Morton – centre / wing / defence / wing attack (Nord Anglia International School)

Molly Fuller – goal attack / wing attack (Dubai College)

Caitlin Gowdy – goal defence / wing defence (Dubai English Speaking College)

Noorulain Hussain – goal defence / wing defence (Dubai College)

Zahra Hussain-Gillani – goal defence / goalkeeper (British School Al Khubairat)

Claire Janssen – goal shooter / goal attack (Jumeriah English Speaking School)         

Eliza Petricola – wing attack / centre (Dubai English Speaking College)

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ANATOMY%20OF%20A%20FALL
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UAE currency: the story behind the money in your pockets
The Africa Institute 101

Housed on the same site as the original Africa Hall, which first hosted an Arab-African Symposium in 1976, the newly renovated building will be home to a think tank and postgraduate studies hub (it will offer master’s and PhD programmes). The centre will focus on both the historical and contemporary links between Africa and the Gulf, and will serve as a meeting place for conferences, symposia, lectures, film screenings, plays, musical performances and more. In fact, today it is hosting a symposium – 5-plus-1: Rethinking Abstraction that will look at the six decades of Frank Bowling’s career, as well as those of his contemporaries that invested social, cultural and personal meaning into abstraction. 

The biog

Name: Sarah Al Senaani

Age: 35

Martial status: Married with three children - aged 8, 6 and 2

Education: Masters of arts in cultural communication and tourism

Favourite movie: Captain Corelli’s Mandolin

Favourite hobbies: Art and horseback ridding

Occupation: Communication specialist at a government agency and the owner of Atelier

Favourite cuisine: Definitely Emirati - harees is my favourite dish

Specs

Engine: Dual-motor all-wheel-drive electric

Range: Up to 610km

Power: 905hp

Torque: 985Nm

Price: From Dh439,000

Available: Now

CHELSEA'S NEXT FIVE GAMES

Mar 10: Norwich(A)

Mar 13: Newcastle(H)

Mar 16: Lille(A)

Mar 19: Middlesbrough(A)

Apr 2: Brentford(H)

Monday's results
  • UAE beat Bahrain by 51 runs
  • Qatar beat Maldives by 44 runs
  • Saudi Arabia beat Kuwait by seven wickets
Company profile

Name: Back to Games and Boardgame Space

Started: Back to Games (2015); Boardgame Space (Mark Azzam became co-founder in 2017)

Founder: Back to Games (Mr Azzam); Boardgame Space (Mr Azzam and Feras Al Bastaki)

Based: Dubai and Abu Dhabi 

Industry: Back to Games (retail); Boardgame Space (wholesale and distribution) 

Funding: Back to Games: self-funded by Mr Azzam with Dh1.3 million; Mr Azzam invested Dh250,000 in Boardgame Space  

Growth: Back to Games: from 300 products in 2015 to 7,000 in 2019; Boardgame Space: from 34 games in 2017 to 3,500 in 2019

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How to help

Call the hotline on 0502955999 or send "thenational" to the following numbers:

2289 - Dh10

2252 - Dh50

6025 - Dh20

6027 - Dh100

6026 - Dh200

Updated: July 01, 2022, 11:12 AM