Listed insurers net profit in 2017 rose 45 per cent, thanks to compulsory medical insurance, particularly in Dubai and the Unified Motor Insurance Policy. Silvia Razgova / The National
Listed insurers net profit in 2017 rose 45 per cent, thanks to compulsory medical insurance, particularly in Dubai and the Unified Motor Insurance Policy. Silvia Razgova / The National
Listed insurers net profit in 2017 rose 45 per cent, thanks to compulsory medical insurance, particularly in Dubai and the Unified Motor Insurance Policy. Silvia Razgova / The National
Listed insurers net profit in 2017 rose 45 per cent, thanks to compulsory medical insurance, particularly in Dubai and the Unified Motor Insurance Policy. Silvia Razgova / The National

Middle East insurers face headwinds yet opportunities abound amid low penetration, report says


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Middle East and North Africa insurers face a number of challenges in the region, from a war in Yemen to the introduction of VAT , but opportunities abound due to the low penetration of insurance products and the introduction of compulsory coverage, a report said.

"Although the MENA insurance market remains extremely challenging with a diverse range of risks stemming from economic, political and insurance elements, there are also pockets of opportunities for the market participants," rating agency AM Best said in a report.

"Premium growth in the Gulf Cooperation Council countries remains robust compared to most mature markets, reflecting in part the GCC's faster economic growth and the introduction of compulsory insurance."

Insurance in the GCC has suffered from the economic slowdown in the aftermath of the 2014 oil crash and an overcrowded market that has tightened profitability with the possibility that the introduction of VAT in the UAE and Saudi Arabia may also dampen appetite for insurance.

Penetration of non-life and life insurance remains low in a number of MENA countries, hovering below 2 per cent in 2016, well below the global average of 6.3 per cent, according to the report, which cited statistics from the Swiss Re Institute. Morocco has the highest penetration at 3.5 per cent while Egypt had the lowest at 0.6 per cent. The rate of insurance penetration in Saudi Arabia is 1.6 per cent while in the UAE it's 2.9 per cent.

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The authors of the report said that the reason insurance penetration levels are low in the GCC is due to the fact that states in the region typically provide monetary support to its nationals, making the need for insurance redundant. Poverty in countries like Egypt and Algeria makes growth in insurance a challenge as does the perception that insurance is forbidden under Islam. Meanwhile Islamic insurance, or takaful, is not developed enough to take advantage of the potential demand for Sharia-compliant products.

"Purchasing traditional insurance is deemed haram (forbidden) and the takaful sector has been inadequately equipped to penetrate this segment," the report said.

"In North Africa, the life insurance industry has performed well as the middle class seek traditional life savings products; however the higher proportion of low-income individuals in this region as measured by GDP per capita hampers growth."

While the UAE has the highest penetration of insurance in the GCC and there has been a number of catalysts for the growth of the industry in recent years, such as the rollout of mandatory health insurance, its profitability has been weighed down by cut-throat competition. Many insurers have emerged over the past several years and a number of them are struggling to make money. That has made it difficult for some to stay afloat, especially those that made risky investments in the stock market and suffered heavy losses.

There are 61 registered insurance companies in the UAE, according to the Insurance Authority. While this is good for consumers, it has led to losses among many insurers as prices for insuring everything from cars to houses fell.

Some have quit the non-life insurance business altogether in the UAE, such as Zurich Insurance Middle East, which was acquired by US insurer Cigna last year.

The UAE's overcrowded market is expected to spur more mergers and acquisitions.

Sharia-compliant health and life insurer Takaful Emarat has also acquired Abu Dhabi-headquartered Al Hilal Bank's Islamic insurance entity to create the largest takaful group in the country.

Where to donate in the UAE

The Emirates Charity Portal

You can donate to several registered charities through a “donation catalogue”. The use of the donation is quite specific, such as buying a fan for a poor family in Niger for Dh130.

The General Authority of Islamic Affairs & Endowments

The site has an e-donation service accepting debit card, credit card or e-Dirham, an electronic payment tool developed by the Ministry of Finance and First Abu Dhabi Bank.

Al Noor Special Needs Centre

You can donate online or order Smiles n’ Stuff products handcrafted by Al Noor students. The centre publishes a wish list of extras needed, starting at Dh500.

Beit Al Khair Society

Beit Al Khair Society has the motto “From – and to – the UAE,” with donations going towards the neediest in the country. Its website has a list of physical donation sites, but people can also contribute money by SMS, bank transfer and through the hotline 800-22554.

Dar Al Ber Society

Dar Al Ber Society, which has charity projects in 39 countries, accept cash payments, money transfers or SMS donations. Its donation hotline is 800-79.

Dubai Cares

Dubai Cares provides several options for individuals and companies to donate, including online, through banks, at retail outlets, via phone and by purchasing Dubai Cares branded merchandise. It is currently running a campaign called Bookings 2030, which allows people to help change the future of six underprivileged children and young people.

Emirates Airline Foundation

Those who travel on Emirates have undoubtedly seen the little donation envelopes in the seat pockets. But the foundation also accepts donations online and in the form of Skywards Miles. Donated miles are used to sponsor travel for doctors, surgeons, engineers and other professionals volunteering on humanitarian missions around the world.

Emirates Red Crescent

On the Emirates Red Crescent website you can choose between 35 different purposes for your donation, such as providing food for fasters, supporting debtors and contributing to a refugee women fund. It also has a list of bank accounts for each donation type.

Gulf for Good

Gulf for Good raises funds for partner charity projects through challenges, like climbing Kilimanjaro and cycling through Thailand. This year’s projects are in partnership with Street Child Nepal, Larchfield Kids, the Foundation for African Empowerment and SOS Children's Villages. Since 2001, the organisation has raised more than $3.5 million (Dh12.8m) in support of over 50 children’s charities.

Noor Dubai Foundation

Sheikh Mohammed bin Rashid Al Maktoum launched the Noor Dubai Foundation a decade ago with the aim of eliminating all forms of preventable blindness globally. You can donate Dh50 to support mobile eye camps by texting the word “Noor” to 4565 (Etisalat) or 4849 (du).

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