Georges Elhedery, HSBC's chief executive, said the lender has announced 11 exits so far this year. Getty Images
Georges Elhedery, HSBC's chief executive, said the lender has announced 11 exits so far this year. Getty Images
Georges Elhedery, HSBC's chief executive, said the lender has announced 11 exits so far this year. Getty Images
Georges Elhedery, HSBC's chief executive, said the lender has announced 11 exits so far this year. Getty Images

HSBC is 'halfway through' revamp of its global business, says group CEO


Sarmad Khan
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HSBC is halfway through exits and revamping its global business and is betting on expanding its wealth management offering in the Middle East and Asia to boost growth, its group chief executive said on Tuesday.

Europe’s biggest lender by assets has already announced 11 exits from non-core businesses, and the redeployment of cash to businesses and markets with higher growth potential remains a medium-term target, Georges Elhedery told The National on the sidelines of the Future Investment Initiative in Riyadh.

“What we announced so far this year is 11 exits,” said Mr Elhedery, who took the helm of the Asia-focused bank in September last year. “These are activities that are non-strategic or non-accretive for the group and broadly speaking, we're probably halfway on that journey … and those 11 are at different stages of execution.”

There are more changes to come as HSBC has set a target of freeing up $1.5 billion of investment and aims to channel that amount to areas such as its rapidly expanding wealth offering from the UAE.

But being halfway through the revamp does not mean there will be another 11 exits, he said.

“Broadly, the 11 we have announced will be [worth] around half of that [target of] $1.5 billion. It's not the number of deals, it is just half of what we want to free up, in the medium term,” he said.

As part of the global revamp launched last year, HSBC is winding down some of its business in Europe and the Americas, including its mergers and acquisitions and some equities businesses. The lender is also in the process of strategic reviews of its retail businesses in Australia, Indonesia, Sri Lanka, Bangladesh and Bahrain.

Last week, HSBC announced a review of its Egyptian retail banking and said the lender “will consider all options”. Egypt remains a vital market through and the review will not include wholesale banking operations, HSBC said at the time.

“All I can say at the stage is that we want to move at pace to come to a conclusion,” Mr Elhedery said. “We announced it because we wanted to be transparent about it.”

New wealth centre in HSBC’s flagship Jumeirah Branch. Photo: HSBC
New wealth centre in HSBC’s flagship Jumeirah Branch. Photo: HSBC

It is difficult to quantify the timescale, he said when asked if the bank will be able to finish the sale before the end of this year.

Earnings drop

On Tuesday, HSBC reported a 14 per cent drop in its third quarter earnings after an unexpected $1.1 billion provision linked to Bernard Madoff’s fraud case more than 10 years ago. The lender’s pretax profit for the reporting period fell to $7.3 billion, offsetting the rise HSBC recorded in its key wealth management business.

The earning is the first since Mr Elhedery announced a $14 billion plan to buy out the minority interest in its subsidiary, Hang Seng Bank, which gives it a stronger foothold in Hong Kong, a market he is bullish about.

“Two home markets: the UK and Hong Kong [and] in both we're a leading bank. In Hong Kong, we're leading substantially and in the UK, we're top three … very profitable markets, high return … and good growth.”

Middle East growth potential

HSBC, Mr Elhedery said, has benefited from some of its international exits and it has “actually differentiated by doubling down on Asia and the Middle East, doubling down in regions when others exited”.

The broader Middle East, he said is “extremely important”, for HSBC’s global growth ambitions. It is among the markets exhibiting some of the best growth opportunities.

“The nexus of global growth runs through the Middle East, in both directions. We are investing, mobilising and connecting to capture these flows,” he said. “It's economically resilient, strong and it has ambition.”

The Arab world’s two largest economies, Saudi Arabia and the UAE, remain the key growth drivers for HSBC in the region, and the bank plans to continue investing in technology and nurturing local talent.

“And all that investment is because we really anticipate and we really aspire to be able to carry on growing at an even faster pace [than in the past five years],” he said.

“We have the desire, we have the appetite, and we have the ambition to invest and follow through our plans for growth in the broader region in next five years.”

The International Monetary Fund expects economies in the broader Middle East and North Africa region, which includes the oil-rich economic bloc of Gulf countries, to grow 3.3 per cent this year and 3.7 per cent in 2026.

The region, whose economic outlook has been marred by a series of conflicts over the past few years, is still vulnerable to economic headwinds, despite demonstrating “surprising resilience”, the IMF said in its World Economic Outlook report released this month.

An HSBC branch in Hong Kong, which is one of the fastest growing markets for the Asia-focused bank. Bloomberg
An HSBC branch in Hong Kong, which is one of the fastest growing markets for the Asia-focused bank. Bloomberg

Regional risk appetite

Despite the rise in geopolitical risks in the past two years with the Israel-Gaza war, the bombing of Lebanon, Syria and Qatar, and Israel and Iran trading blows in a 12-day war, HSBC “never changed” its risk appetite for the Middle East, he said.

“We always maintained the appetite for the kingdom, the UAE and other parts of the region. We have confidence in their long-term growth potential,” he said.

“The resilience of the Middle East has been tested over and over again … but we never wavered.”

The relative calm in Lebanon and Syria and the ceasefire in Palestine have improved the region’s growth outlook.

The bank does not currently do business in Syria, but continues to evaluate its position based on “developments of various sanction regimes”, Mr Elhedery said.

It is “too difficult to speculate at this stage”, he said when asked if the Syria will be a future HSBC market.

Beyond 2030

HSBC is bullish about the region's growth prospects, even beyond the turn of decade when major oil exporters in the GCC economic bloc will conclude their economic transformation programmes that involved the launch of projects worth hundreds of billions of dollars.

Saudi Arabia’s Vision 2030 programme, launched almost a decade ago, is still “amazing” and remains “energetic and vigorous”, he said.

“We have the front-row seat. Actually, I want to argue that we probably have the whole front row as the largest international bank operating in this market.”

The bank, he said, is “very optimistic all the way to 2030” and about the growth momentum in the next five years in Opec’s largest oil exporter.

“Beyond 2030, we will obviously help all the economic participants to define and design what could be the next chapter of growth,” Mr Elhedery said.

HSBC’s footprint in Saudi Arabia and the broader Middle East is unique and underpins its conviction in the potential for growth.

“No international bank has anywhere near the type of presence we have,” he said. “If you look at the number of people we have on the ground – just the investment banking, which is where the international banks are competing – we have twice the number than the next two, three and four combined,” he said.

“You look at the league tables, we've been number one in [mergers and acquisitions], equity capital markets and debt markets for as long as my memory goes, certainly in the last four to five years.”

Inside of HSBC's new wealth centre in Jumeirah Dubai. Photo: HSBC
Inside of HSBC's new wealth centre in Jumeirah Dubai. Photo: HSBC

Wealth proposition

HSBC’s rapidly growing wealth management business is what, Mr Elhedery said, will supercharge the bank's growth in the region.

In September, HSBC launched a dedicated wealth centre for affluent clients in Dubai. It was an effort to grab a larger share of the fast-growing wealth and asset management business amid a record influx of millionaires to the Emirates from around the world.

“Our ambition is to be the leading wealth services provider in Asia and the Middle East, and we're not far from being the leading wealth services provider,” Mr Elhedery said. The bank’s investments in people and technology, as well as in wealth centres and new products “all indicate our strong ambition to become the wealth manager of choice”, he said.

“Obviously, the UAE is the heart of this wealth business growth. The investment we are putting in is the biggest we have done in the past two decades … [and] it is not incremental, it is revolutionary.”

The move to launch a dedicated wealth centre in Dubai came weeks after the bank was reportedly forced to let go of 1,000 clients in the broader Middle East region amid a Swiss regulatory investigation.

“I cannot comment on specific situations that we are dealing with, wherever that may be with our regulators in the world, but it does not change the overall picture,” Mr Elhedery said when asked if the inquiry will affect growth of its wealth proposition to affluent clients in the region.

For customers in the Middle East, "Switzerland would be part of a number of booking centres they can use, including hubs such as Singapore and Hong Kong”, he added.

Policy uncertainty

Asked whether the policy and market volatility under US President Donald Trump’s regime is a threat or an opportunity for international lenders such as HSBC, Mr Elhedery said: “It's a fact of life.”

“We have to deal with it, but more importantly, we have to help our customers deal with it.”

The policy shifts in Washington, especially on trade, are a threat for market participants who do not try to “understand, adapt and adjust”, he said, but they are an opportunity for agile financial institutions.

“It's an opportunity now for us, as it is our business model to support those who are going to be affected,” he said.

“New reconfiguration is taking place, and customers are repositioning, to create supply chains or manufacturing capabilities in different jurisdictions to adjust.”

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Key findings of Jenkins report
  • Founder of the Muslim Brotherhood, Hassan al Banna, "accepted the political utility of violence"
  • Views of key Muslim Brotherhood ideologue, Sayyid Qutb, have “consistently been understood” as permitting “the use of extreme violence in the pursuit of the perfect Islamic society” and “never been institutionally disowned” by the movement.
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  • Laying out the report in the House of Commons, David Cameron told MPs: "The main findings of the review support the conclusion that membership of, association with, or influence by the Muslim Brotherhood should be considered as a possible indicator of extremism."
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3) People must be over 21. Emiratis and residents can register. 

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Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.

Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.

Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.

Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.

“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.

Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.

From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.

Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.

BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.

Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.

Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.

“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.

Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.

“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.

“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”

The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”

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Classification of skills

A worker is categorised as skilled by the MOHRE based on nine levels given in the International Standard Classification of Occupations (ISCO) issued by the International Labour Organisation. 

A skilled worker would be someone at a professional level (levels 1 – 5) which includes managers, professionals, technicians and associate professionals, clerical support workers, and service and sales workers.

The worker must also have an attested educational certificate higher than secondary or an equivalent certification, and earn a monthly salary of at least Dh4,000. 

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Seemar’s top six for the Dubai World Cup Carnival:

1. Reynaldothewizard
2. North America
3. Raven’s Corner
4. Hawkesbury
5. New Maharajah
6. Secret Ambition

Updated: October 29, 2025, 12:08 PM