In the 1970s, banks like the National Bank of Dubai along Dubai Creek, seen here in the background, were places where customers were just as likely to go to learn English as they were to deposit money.
In the 1970s, banks like the National Bank of Dubai along Dubai Creek, seen here in the background, were places where customers were just as likely to go to learn English as they were to deposit moneyShow more

Banking on country's future



Just a few decades ago, a tin box was used to store hard-earned cash, but banks began to spring up all over the country, giving workers a safe place to leave money and others a place in which to earn it. Gregor Hunter reports

40 years of the UAE:

Flying the flag The National counts down to the historic anniversary. Learn more

At the age of 11, Ammar Shams had a good grasp of languages and quick arithmetic skills. One summer in the early 1970s, his father decided he might make a good banker.

Through a contact, he helped his son to find a summer job at British Bank of the Middle East.

When young Ammar started work at the bank in the summer of 1975, it was highly respected as one of the few international institutions with long standing in the UAE, which was then only four years old.

"If you wanted to know how an organisation should work, you worked for British Bank of the Middle East" is how Mr Shams, now 48, describes his father's thinking.

British Bank of the Middle East played a big role in the education of the future leaders of the UAE, by dint of a virtual monopoly it held on banking services in the country.

Many of the figures who would become leading businessmen in the Emirates passed through the bank's doors, including Easa Al Gurg, a former ambassador to the UK and a prominent businessman, and Abdullah Saleh, governor of the Dubai International Financial Centre.

Mr Shams has returned to banking as the head of sustainability for the region at HSBC Middle East, the successor to British Bank of the Middle East.

But he started work as a clerk, processing bank drafts and telex transfers six days a week, eventually earning the princely sum - for an 11-year-old - of Dh300 a month.

Alongside knowledge of English and Arabic, it was speaking Hindi that most helped him serve the bank's customers, many of whom were illiterate workers from the Indian subcontinent.

He quickly developed a detailed knowledge of almost every village surrounding the city of Trivandram in India as workers flooded into Dubai and sent cash home via the bank's branch in Jumeirah.

His brother had a less cushy time, working from a Portakabin that the bank had set up in the dry docks of Jebel Ali.

"Everything was growing at such a breakneck speed, and it would take a year to build a property that you needed today," Mr Shams says.

Emiratis were rare in the banking industry then, and it was not until 1998 that the Government mandated that the banking sector increase its intake of Emirati employees.

But Dr Ahmed Al Khoori, a 59-year-old resident of Abu Dhabi, recalls how many of his Emirati friends were keen to develop their English skills by working with banks.

"They thought it was good to work in a bank - they had a salary … and they could improve their English," he says.

Compared with much of the flashiness of modern banking, with ubiquitous credit cards and ATMs, Dr Khoory says banks in the 1970s were a more sedate affair.

Even so, they served other roles - people were just as likely to use banks as a place to send and receive telegrams or attend afternoon English classes as to deposit their funds, he says.

"Most people didn't put their money with the bank. The majority of the people kept their money with merchants," he said. "They used to put it in a tin, write their name on it, and kept it in the box."

And in a pre-computerised age, banking was far from speedy.

How long did it take from start to finish to process a customer's request? Mr Shams shudders and places his hands on his head.

"Any one transaction would probably involve about 10 to 15 steps, with at least three officers," he says.

With hindsight, Mr Shams is impressed by the amount of leeway given to an 11-year-old.

"But the checks and balances were always in place - everyone would check," he adds.

Though a single bank service could be completed in about 20 minutes if all of his supervisors were sitting down, that was rare.

More frequently, the young Mr Shams told customers to return in a couple of hours.

What can you do?

Document everything immediately; including dates, times, locations and witnesses

Seek professional advice from a legal expert

You can report an incident to HR or an immediate supervisor

You can use the Ministry of Human Resources and Emiratisation’s dedicated hotline

In criminal cases, you can contact the police for additional support

COMPANY PROFILE
Name: Almnssa
Started: August 2020
Founder: Areej Selmi
Based: Gaza
Sectors: Internet, e-commerce
Investments: Grants/private funding
Game Changer

Director: Shankar 

Stars: Ram Charan, Kiara Advani, Anjali, S J Suryah, Jayaram

Rating: 2/5

Formula Middle East Calendar (Formula Regional and Formula 4)
Round 1: January 17-19, Yas Marina Circuit – Abu Dhabi
 
Round 2: January 22-23, Yas Marina Circuit – Abu Dhabi
 
Round 3: February 7-9, Dubai Autodrome – Dubai
 
Round 4: February 14-16, Yas Marina Circuit – Abu Dhabi
 
Round 5: February 25-27, Jeddah Corniche Circuit – Saudi Arabia
If you go
Where to stay: Courtyard by Marriott Titusville Kennedy Space Centre has unparalleled views of the Indian River. Alligators can be spotted from hotel room balconies, as can several rocket launch sites. The hotel also boasts cool space-themed decor.

When to go: Florida is best experienced during the winter months, from November to May, before the humidity kicks in.

How to get there: Emirates currently flies from Dubai to Orlando five times a week.
How to avoid crypto fraud
  • Use unique usernames and passwords while enabling multi-factor authentication.
  • Use an offline private key, a physical device that requires manual activation, whenever you access your wallet.
  • Avoid suspicious social media ads promoting fraudulent schemes.
  • Only invest in crypto projects that you fully understand.
  • Critically assess whether a project’s promises or returns seem too good to be true.
  • Only use reputable platforms that have a track record of strong regulatory compliance.
  • Store funds in hardware wallets as opposed to online exchanges.
%3Cp%3E%3Cstrong%3EEngine%3A%20%3C%2Fstrong%3E4-litre%20twin-turbo%20V8%0D%3Cbr%3E%3Cstrong%3ETransmission%3A%3C%2Fstrong%3E%208-speed%20auto%0D%3Cbr%3E%3Cstrong%3EPower%3A%20%3C%2Fstrong%3E470hp%2C%20338kW%0D%3Cbr%3E%3Cstrong%3ETorque%3A%3C%2Fstrong%3E%20620Nm%0D%3Cbr%3E%3Cstrong%3EPrice%3A%3C%2Fstrong%3E%20From%20Dh491%2C500%20(estimate)%0D%3Cbr%3E%3Cstrong%3EOn%20sale%3A%20%3C%2Fstrong%3Enow%3C%2Fp%3E%0A

In the Restaurant: Society in Four Courses
Christoph Ribbat
Translated by Jamie Searle Romanelli
Pushkin Press 

COMPANY%20PROFILE%20
%3Cp%3E%3Cstrong%3ECompany%20name%3A%20%3C%2Fstrong%3EAlmouneer%3Cbr%3E%3Cstrong%3EStarted%3A%3C%2Fstrong%3E%202017%3Cbr%3E%3Cstrong%3EFounders%3A%3C%2Fstrong%3E%20Dr%20Noha%20Khater%20and%20Rania%20Kadry%3Cbr%3E%3Cstrong%3EBased%3A%20%3C%2Fstrong%3EEgypt%3Cbr%3E%3Cstrong%3ENumber%20of%20staff%3A%20%3C%2Fstrong%3E120%3Cbr%3E%3Cstrong%3EInvestment%3A%20%3C%2Fstrong%3EBootstrapped%2C%20with%20support%20from%20Insead%20and%20Egyptian%20government%2C%20seed%20round%20of%20%3Cbr%3E%243.6%20million%20led%20by%20Global%20Ventures%3Cbr%3E%3C%2Fp%3E%0A
COMPANY PROFILE
Name: HyperSpace
 
Started: 2020
 
Founders: Alexander Heller, Rama Allen and Desi Gonzalez
 
Based: Dubai, UAE
 
Sector: Entertainment 
 
Number of staff: 210 
 
Investment raised: $75 million from investors including Galaxy Interactive, Riyadh Season, Sega Ventures and Apis Venture Partners
Squid Game season two

Director: Hwang Dong-hyuk 

Stars:  Lee Jung-jae, Wi Ha-joon and Lee Byung-hun

Rating: 4.5/5

Honeymoonish
%3Cp%3E%3Cstrong%3EDirector%3A%3C%2Fstrong%3E%20Elie%20El%20Samaan%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3EStarring%3A%20%3C%2Fstrong%3ENour%20Al%20Ghandour%2C%20Mahmoud%20Boushahri%3C%2Fp%3E%0A%3Cp%3E%3Cstrong%3ERating%3A%3C%2Fstrong%3E%203%2F5%3C%2Fp%3E%0A