Our Working Wonders of the UAE series takes you to some of the country's most recognisable destinations to uncover the daily duties of the talented employees working there
Gail Clough and a friend launched The Laughter Factory as bored expats in the '90s seeking something more to do.
At 20, the Briton quit her industrial chemistry career to become a nightclub DJ and took her decks around the world, eventually ending up in Dubai.
Twenty-five years on, Ms Clough is the face of the UAE's best-known touring comedy club, staging shows in hotel venues throughout the year.
She has hosted hundreds of comedians – some now global stars – while also keeping herself “match fit” with stand-up spots at amateur open mic nights in case one of her acts cancels.
Ms Clough, 57, invited The National along to the closing night of a recent tour to discuss her journey.
Why start comedy nights?
I was earning lots of money because there were no other DJs here in Dubai at the time.
The entertainment scene comprised musical couples sporting mullets, murdering Hotel California.
So my business partner and drummer, Duncan Jones, and I started putting on shows to stop ourselves going nuts.
I knew a guy in Manchester who had a comedy club. He sent us some comedians and then The Laughter Factory was born.
I was unique as a female comedy promoter then, and there were barely any female stand-ups.
How did you end up here?
I quit my day job to become a DJ and spent seven years travelling to 11 countries.
I drove to Norway with my records, and lived in the Arctic Circle.
I worked for the Sultan of Brunei at his palace and at a high-end hotel in St Moritz, Switzerland, where the Kennedys and Liz Taylor stayed.
I was in Cairo for a year before I came to Dubai at the start of 1993.
We put on bands and club nights. Five years later, we started doing the comedy.
We weren't entrepreneurs, but I'm a massive people pleaser.
Was it hard to secure the comedians?
During the first 10 years, if there was a war in Afghanistan or Iraq, or if something happened in the region, people would cancel shows. They thought Dubai was the same place.
Now that never happens. That's the good thing about the internet, and obviously, the destination is so desirable. People want to be here.
Plus, our audience is highly educated. We used to be 90 per cent British, 20 per cent mixed. Now we're 80 per cent mixed.
We literally have people from every conceivable country, but you need to speak fluent, book-level English to enjoy the show.
So has the comedic talent also changed?
If you've a UK act talking about Primark and Gregg's, it's not going to work like it would have done.
With the new audience we've acquired over the last five years, it's become very global and cosmopolitan.
I've got the club and the audience that I want, so we have to make sure that the acts are not parochial.
The internet opened people's minds. Before they would say: “I'm British, I only like British comedy.”
We broke into the American market and I've got stand-ups coming … people can barely breathe from laughing.
People who regularly go to comedy clubs like that, it's not just one person for two hours on our stage, but three difference accents, different opinions and voices.
How do you find the acts?
We have 36 comedians a year. I do a lot of research and I get great advice from the other comics. YouTube’s not really reliable, because sometimes there’s canned laughter. You can really slip up.
When you see the video is good and other comics are telling you so, and you keep hearing the same name … then you know.
Obviously, you’re going to like some comics more than others, and people who go to clubs regularly accept that.
Have any gone on to become big stars?
Russell Peters, Indian comic Vir Das who just sold out Dubai Opera, Michael McIntyre, Jack Whitehall and Kevin Bridges. Jason Manford still comes for us every year.
The famous ones are not necessarily the best ones, but they have always got the best work ethic. They are business comics.
People ask me if we are gutted when we lose them and they go off and become famous. No, it shows we're booking well.
Are you still passionate about staging comedy nights?
It’s consumed me and I love it a thousand times more than ever, although now it’s more difficult to make money. It’s more competitive.
People go online and buy a ticket for a KISS concert. They live out in the sticks and they only come into town for that gig and nothing else.
Whereas before, the married people lived in Jumeirah and it was a Dh5 cab ride. TV was rubbish so they used to go out. Everyone was earning good wages and paying low rent.
The cost of living is higher now. People find the money for the big shows and the smaller ones struggle.
You’re fighting for people’s attention, people are working harder, they’ve got more bills to pay, cabs have got more expensive, they have more choice of things to do here.
They are also using their smartphones to watch more stuff online. YouTube and other platforms have savaged attention spans.
Technology was meant to make our lives easier, but my life was much easier 20 years ago. I would send out a press release, put an advert in (the newspaper) and sell out, 300 people a night. Now, I never stop working to get a third of the people and your information is in 100 places.
So how has The Laughter Factory evolved?
I’m having to rebuild the brand and get people who’ve never been to live comedy to come because a lot of my customers left (during Covid).
But during the lockdown, I had an epiphany. Covid wiped me out financially, but I wasn’t panicking about losing money.
I was in my flat alone for three months, but I didn't feel lonely because I remembered when I went to the Arctic Circle when I was 20 years old after I felt I had hit rock bottom.
I've never felt lonely again since then, but I realise that other people do.
With The Laughter Factory, I try to take that away. And, at the end of the night, I host an after-party. No chairs, everybody has to stand, and I introduce people to others.
I'm on a crusade, saving the world one laugh at a time.
Are you offering a public service?
Life has got more stressful. People need comedy so much more, to interact with other people, have something else to talk about.
You never know who is in the room, maybe someone is feeling down, lost a job or gone through a break up. They can come to a comedy show and feel better. I’m not saying psychiatrists don’t have their place …
Jokes are meant to be laughed at and I make sure people are packed together so they cannot just hear but can feel each other’s laughter.
There’s nothing better than a roomful of people laughing together and you’ve played a part in it.
And I’ll do it as long as people still want to come.
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At a glance
Fixtures All matches start at 9.30am, at ICC Academy, Dubai. Admission is free
Thursday UAE v Ireland; Saturday UAE v Ireland; Jan 21 UAE v Scotland; Jan 23 UAE v Scotland
UAE squad Rohan Mustafa (c), Ashfaq Ahmed, Ghulam Shabber, Rameez Shahzad, Mohammed Boota, Mohammed Usman, Adnan Mufti, Shaiman Anwar, Ahmed Raza, Imran Haider, Qadeer Ahmed, Mohammed Naveed, Amir Hayat, Zahoor Khan
Mercer, the investment consulting arm of US services company Marsh & McLennan, expects its wealth division to at least double its assets under management (AUM) in the Middle East as wealth in the region continues to grow despite economic headwinds, a company official said.
Mercer Wealth, which globally has $160 billion in AUM, plans to boost its AUM in the region to $2-$3bn in the next 2-3 years from the present $1bn, said Yasir AbuShaban, a Dubai-based principal with Mercer Wealth.
“Within the next two to three years, we are looking at reaching $2 to $3 billion as a conservative estimate and we do see an opportunity to do so,” said Mr AbuShaban.
Mercer does not directly make investments, but allocates clients’ money they have discretion to, to professional asset managers. They also provide advice to clients.
“We have buying power. We can negotiate on their (client’s) behalf with asset managers to provide them lower fees than they otherwise would have to get on their own,” he added.
Mercer Wealth’s clients include sovereign wealth funds, family offices, and insurance companies among others.
From its office in Dubai, Mercer also looks after Africa, India and Turkey, where they also see opportunity for growth.
Wealth creation in Middle East and Africa (MEA) grew 8.5 per cent to $8.1 trillion last year from $7.5tn in 2015, higher than last year’s global average of 6 per cent and the second-highest growth in a region after Asia-Pacific which grew 9.9 per cent, according to consultancy Boston Consulting Group (BCG). In the region, where wealth grew just 1.9 per cent in 2015 compared with 2014, a pickup in oil prices has helped in wealth generation.
BCG is forecasting MEA wealth will rise to $12tn by 2021, growing at an annual average of 8 per cent.
Drivers of wealth generation in the region will be split evenly between new wealth creation and growth of performance of existing assets, according to BCG.
Another general trend in the region is clients’ looking for a comprehensive approach to investing, according to Mr AbuShaban.
“Institutional investors or some of the families are seeing a slowdown in the available capital they have to invest and in that sense they are looking at optimizing the way they manage their portfolios and making sure they are not investing haphazardly and different parts of their investment are working together,” said Mr AbuShaban.
Some clients also have a higher appetite for risk, given the low interest-rate environment that does not provide enough yield for some institutional investors. These clients are keen to invest in illiquid assets, such as private equity and infrastructure.
“What we have seen is a desire for higher returns in what has been a low-return environment specifically in various fixed income or bonds,” he said.
“In this environment, we have seen a de facto increase in the risk that clients are taking in things like illiquid investments, private equity investments, infrastructure and private debt, those kind of investments were higher illiquidity results in incrementally higher returns.”
The Abu Dhabi Investment Authority, one of the largest sovereign wealth funds, said in its 2016 report that has gradually increased its exposure in direct private equity and private credit transactions, mainly in Asian markets and especially in China and India. The authority’s private equity department focused on structured equities owing to “their defensive characteristics.”
What can victims do?
Always use only regulated platforms
Stop all transactions and communication on suspicion
Save all evidence (screenshots, chat logs, transaction IDs)
Report to local authorities
Warn others to prevent further harm
Courtesy: Crystal Intelligence
On Instagram: @WithHopeUAE
Although social media can be harmful to our mental health, paradoxically, one of the antidotes comes with the many social-media accounts devoted to normalising mental-health struggles. With Hope UAE is one of them.
The group, which has about 3,600 followers, was started three years ago by five Emirati women to address the stigma surrounding the subject. Via Instagram, the group recently began featuring personal accounts by Emiratis. The posts are written under the hashtag #mymindmatters, along with a black-and-white photo of the subject holding the group’s signature red balloon.
“Depression is ugly,” says one of the users, Amani. “It paints everything around me and everything in me.”
Saaed, meanwhile, faces the daunting task of caring for four family members with psychological disorders. “I’ve had no support and no resources here to help me,” he says. “It has been, and still is, a one-man battle against the demons of fractured minds.”
In addition to With Hope UAE’s frank social-media presence, the group holds talks and workshops in Dubai. “Change takes time,” Reem Al Ali, vice chairman and a founding member of With Hope UAE, told The National earlier this year. “It won’t happen overnight, and it will take persistent and passionate people to bring about this change.”
RACECARD%20
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The specs: 2018 Nissan 370Z Nismo
The specs: 2018 Nissan 370Z Nismo
Price, base / as tested: Dh182,178
Engine: 3.7-litre V6
Power: 350hp @ 7,400rpm
Torque: 374Nm @ 5,200rpm
Transmission: Seven-speed automatic
Fuel consumption, combined: 10.5L / 100km
RESULTS
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SPECS
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Who's who in Yemen conflict
Houthis: Iran-backed rebels who occupy Sanaa and run unrecognised government
Yemeni government: Exiled government in Aden led by eight-member Presidential Leadership Council
Southern Transitional Council: Faction in Yemeni government that seeks autonomy for the south
Habrish 'rebels': Tribal-backed forces feuding with STC over control of oil in government territory