Aida Mateu, from Spain, arrived in Dubai three months ago to take the plunge in real estate. Photo: Aida Mateu
Aida Mateu, from Spain, arrived in Dubai three months ago to take the plunge in real estate. Photo: Aida Mateu
Aida Mateu, from Spain, arrived in Dubai three months ago to take the plunge in real estate. Photo: Aida Mateu
Aida Mateu, from Spain, arrived in Dubai three months ago to take the plunge in real estate. Photo: Aida Mateu

Dubai estate agents describe ultra competitive sales market


Nick Webster
  • English
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Dubai's booming property market has created a hyper-competitive industry where commissions can reach six figures for high-end, luxury property sales.

Increasing numbers of developments are drawing global interest from super-rich buyers and creating an influx of ambitious real estate agents eager for a slice of the fortune.

As more brokers come to Dubai, experts say competition will become even tougher.

“I would say only 20 per cent of brokers here are really doing well,” said Firas Al Msaddi, chief executive of Fam Properties.

“When a deal is done, three to five other brokers have lost out and there are no salaries for brokers who survive on commission. They won’t last more than six months without making any sales.”

I’ve heard stories of brokers giving back all their commission, just to get in the good books of the developers
Rami Wahood,
property agent

According to data from property intelligence portal DXB Interact, Dubai had 1,240 real estate agencies and 4,500 registered brokers who oversaw 38,600 sales worth Dh78.8 billion ($21.4 million) in 2019.

Six years later and there are 7,900 agencies with 27,000 brokers. So far in 2025, a total of 45,485 property transactions have completed, worth Dh142.7 billion.

On May 16, a real estate summit at Coca-Cola Arena will share the latest trends, rules and regulations for brokers and agents, in partnership with the Dubai Land Department.

Sink or swim

Rami Wahood has been selling homes in Dubai since the beginning of 2013 and said it remains a difficult market to break into.

“Some developers only deal with respected and reputable agencies, while others work with anybody and everybody,” he said.

“Developers pay anywhere from 2 per cent to 6 per cent. I’ve heard stories of brokers giving back all their commission, just to get in the good books of the developers.

“That gives them a higher ranking in their sales, so they are banking on getting future access to more projects or bigger bonuses in the future.”

Aida Mateu, from Spain, arrived in Dubai three months ago to take the plunge in real estate after switching her career from adolescent psychology in Barcelona.

Firas Al Msaddi, founder of Fam Properties, at his office in Bay Square in the Business Bay area of Dubai. Pawan Singh / The National
Firas Al Msaddi, founder of Fam Properties, at his office in Bay Square in the Business Bay area of Dubai. Pawan Singh / The National

She works for a company formed only nine months ago on a commission-only deal, so does not earn a salary.

“What is making it difficult is that it all depends on our networking and proactivity, we have to do all the legwork,” she said.

Typically, commission paid for selling off-plan property is about 5 per cent of its value. How this is split between agents and agencies varies depending on the company. Some agents claim 40 per cent of the sum, while the agency is paid the remaining 60 per cent, whereas other agencies split profit 50/50 regardless of where business originates from.

Ms Mateu, 29, is focusing her efforts on attracting buyers from Spain and Latin America through social media.

“For now, I have not closed any sales, although I am actively working on it,” she said. “The beginning is hard, especially because it is a very competitive industry, where you have to learn a lot in a short time.

“If you don't sell, you don't get paid. Even so, I'm motivated and I'm constantly training to get my first deals.”

Booming population

Consultants ValuStrat said about 90,000 new residents arrived in Dubai in the first quarter of 2025, edging the emirate's population closer to the milestone four million mark.

In record transactions last year, Dubai’s housing market surpassed annual sales of Dh500 billion ($136.1 billion) for the first time.

Top performing areas were Jumeirah Village Circle, Business Bay, Dubai Hills Estate, Dubai South and Motor City.

The emirate is home to thousands of registered property brokers looking to cash in on the surging demand for villas, townhouses and apartments in a fast-growing city.

Mr Al Msaddi said he expects Dubai’s housing market to continue outperforming other cities around the world.

“People ask, 'there's so much supply − why are prices not going down?,'” he said. “Dubai has outperformed every area of London, New York and Singapore.

“All these cities have been growing steadily for the last 10 years but in Dubai the demand is insane. Yes, the market is sentimental, but people have built a lot more resilience than before and have a lot more faith in Dubai’s resale market, despite the global uncertainties."

Mr Al Msaddi said Dubai’s runaway housing market has changed considerably in a decade. Tighter regulations for developers − and brokers − mean the market is more resilient and unlikely to suffer from global shocks such as the 2008 banking crisis that caused the value of homes to plummet, he said.

Big business

Some of the most luxurious Dubai properties can be the hardest to sell.

Asad Khan, chief executive of Invest Dubai Real Estate, lost almost everything in the 2008 property crash.

Since paying off his debts, he has rebuilt a property portfolio and is the registered agent to sell the Dh180 million Burj Khalifa Palace − the world’s highest penthouse.

Asad Khan, chief executive of Invest Dubai Real Estate, is the registered agent to sell the Dh180 million Burj Khalifa Sky Palace, the world’s highest penthouse. Photo: Asad Khan
Asad Khan, chief executive of Invest Dubai Real Estate, is the registered agent to sell the Dh180 million Burj Khalifa Sky Palace, the world’s highest penthouse. Photo: Asad Khan

Despite plenty of interest, the 21,000-square-foot apartment on the building’s 108th floor remains unsold.

“I remember very clearly how prices just crashed overnight in 2008,” said Mr Khan. “It's one of those things − you fall down, you get up and learn from your mistakes. Back then, regulation was minimal.”

Mr Khan used commission from his property sales from 2003 to 2008 to fund off-plan investment apartments in International City. When the market crashed he lost most of his capital and was forced to return to the UK.

Dubai’s stricter regulatory laws have reinforced investor confidence, he said, and encouraged his return.

“Before the crash, most developers were heavily reliant on debt and with weak capital structures,” said Mr Khan, who sells mainly to British clients.

“The government has made transactions a lot more digital, everything’s online now so it's very fast and transparent. Due to golden visas and the amount of people moving in, Dubai will be able to sustain a crash but we are seeing a lot of bigger investors being more cautious.

“When I started to work on the Burj Khalifa penthouse, I had a huge amount of interest but the market is a little bit more volatile now. It’s a sign the ultra-high-net-worth individuals are looking for a deal now, or will wait to see what happens.”

Islamophobia definition

A widely accepted definition was made by the All Party Parliamentary Group on British Muslims in 2019: “Islamophobia is rooted in racism and is a type of racism that targets expressions of Muslimness or perceived Muslimness.” It further defines it as “inciting hatred or violence against Muslims”.

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%3Cp%3EEncourage%20innovation%20in%20the%20metaverse%20field%20and%20boost%20economic%20contribution%3C%2Fp%3E%0A%3Cp%3EDevelop%20outstanding%20talents%20through%20education%20and%20training%3C%2Fp%3E%0A%3Cp%3EDevelop%20applications%20and%20the%20way%20they%20are%20used%20in%20Dubai's%20government%20institutions%3C%2Fp%3E%0A%3Cp%3EAdopt%2C%20expand%20and%20promote%20secure%20platforms%20globally%3C%2Fp%3E%0A%3Cp%3EDevelop%20the%20infrastructure%20and%20regulations%3C%2Fp%3E%0A
Libya's Gold

UN Panel of Experts found regime secretly sold a fifth of the country's gold reserves. 

The panel’s 2017 report followed a trail to West Africa where large sums of cash and gold were hidden by Abdullah Al Senussi, Qaddafi’s former intelligence chief, in 2011.

Cases filled with cash that was said to amount to $560m in 100 dollar notes, that was kept by a group of Libyans in Ouagadougou, Burkina Faso.

A second stash was said to have been held in Accra, Ghana, inside boxes at the local offices of an international human rights organisation based in France.

If you go

Flight connections to Ulaanbaatar are available through a variety of hubs, including Seoul and Beijing, with airlines including Mongolian Airlines and Korean Air. While some nationalities, such as Americans, don’t need a tourist visa for Mongolia, others, including UAE citizens, can obtain a visa on arrival, while others including UK citizens, need to obtain a visa in advance. Contact the Mongolian Embassy in the UAE for more information.

Nomadic Road offers expedition-style trips to Mongolia in January and August, and other destinations during most other months. Its nine-day August 2020 Mongolia trip will cost from $5,250 per person based on two sharing, including airport transfers, two nights’ hotel accommodation in Ulaanbaatar, vehicle rental, fuel, third party vehicle liability insurance, the services of a guide and support team, accommodation, food and entrance fees; nomadicroad.com

A fully guided three-day, two-night itinerary at Three Camel Lodge costs from $2,420 per person based on two sharing, including airport transfers, accommodation, meals and excursions including the Yol Valley and Flaming Cliffs. A return internal flight from Ulaanbaatar to Dalanzadgad costs $300 per person and the flight takes 90 minutes each way; threecamellodge.com

'The Lost Daughter'

Director: Maggie Gyllenhaal

Starring: Olivia Colman, Jessie Buckley, Dakota Johnson

Rating: 4/5

UAE currency: the story behind the money in your pockets
hall of shame

SUNDERLAND 2002-03

No one has ended a Premier League season quite like Sunderland. They lost each of their final 15 games, taking no points after January. They ended up with 19 in total, sacking managers Peter Reid and Howard Wilkinson and losing 3-1 to Charlton when they scored three own goals in eight minutes.

SUNDERLAND 2005-06

Until Derby came along, Sunderland’s total of 15 points was the Premier League’s record low. They made it until May and their final home game before winning at the Stadium of Light while they lost a joint record 29 of their 38 league games.

HUDDERSFIELD 2018-19

Joined Derby as the only team to be relegated in March. No striker scored until January, while only two players got more assists than goalkeeper Jonas Lossl. The mid-season appointment Jan Siewert was to end his time as Huddersfield manager with a 5.3 per cent win rate.

ASTON VILLA 2015-16

Perhaps the most inexplicably bad season, considering they signed Idrissa Gueye and Adama Traore and still only got 17 points. Villa won their first league game, but none of the next 19. They ended an abominable campaign by taking one point from the last 39 available.

FULHAM 2018-19

Terrible in different ways. Fulham’s total of 26 points is not among the lowest ever but they contrived to get relegated after spending over £100 million (Dh457m) in the transfer market. Much of it went on defenders but they only kept two clean sheets in their first 33 games.

LA LIGA: Sporting Gijon, 13 points in 1997-98.

BUNDESLIGA: Tasmania Berlin, 10 points in 1965-66

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How to register as a donor

1) Organ donors can register on the Hayat app, run by the Ministry of Health and Prevention

2) There are about 11,000 patients in the country in need of organ transplants

3) People must be over 21. Emiratis and residents can register. 

4) The campaign uses the hashtag  #donate_hope

Updated: May 12, 2025, 3:54 AM