An Israeli rightwing activist defaces the sign in front of the shuttered gate of UNRWA's West Bank Field Office in Jerusalem. AFP
An Israeli rightwing activist defaces the sign in front of the shuttered gate of UNRWA's West Bank Field Office in Jerusalem. AFP
An Israeli rightwing activist defaces the sign in front of the shuttered gate of UNRWA's West Bank Field Office in Jerusalem. AFP
An Israeli rightwing activist defaces the sign in front of the shuttered gate of UNRWA's West Bank Field Office in Jerusalem. AFP

Some UNRWA services still running in Jerusalem despite ban


Thomas Helm
  • English
  • Arabic

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Thursday should have been the day that UNRWA, the UN agency that plays a critical role in providing for Palestinian refugees across the Middle East, came crashing down in Jerusalem, after a presence of 75 years.

Despite concerns from many in the international community, Israel went ahead with laws passed on October 28 to halt the organisation’s activities within Israeli-controlled territory and ban the country’s officials and institutions from interacting with it. The visas of the agency’s international staff expired on Wednesday.

Staff were supposed to vacate its property in the city, a major disruption that plunges the organisation into chaos at a tense moment in East Jerusalem, economic crisis and massive violence in the occupied West Bank, and, most critically, when the aid operation in Gaza is supposed to be stepping up, efforts in which UNRWA is central.

On Thursday morning, the organisation’s large and heavily guarded headquarters on Ammunition Hill, much of it plastered in the blue and white paint of UN properties, did appear empty. A Palestinian man appeared briefly behind a metal fence strewn with barbed wire but he was the only sign of life inside.

An Israeli flag is placed on a gate as nationalist Israeli activists celebrate a ban on UNRWA, at the agency's headquarters in Jerusalem. Reuters
An Israeli flag is placed on a gate as nationalist Israeli activists celebrate a ban on UNRWA, at the agency's headquarters in Jerusalem. Reuters

Outside the gates, a small number of Israelis, most of them members of ultranationalist groups long-opposed to the organisation, set up a modest table with small glasses of kosher wine and pastries to celebrate the apparent end of UNRWA in the region.

One briefly climbed up the thick metal gate blocking the main entrance to stick an Israel flag in its middle, which blended in well with the UN colours.

“UNRWA took a clean population, like clean water, and put in one drop of poison,” Jerusalem’s deputy mayor Arieh King told a crowd of reporters. “This is enough to poison the entire population. This is UNRWA. It is time that this source of poison is kicked out of Jerusalem. This is what we’re celebrating.”

Although there were few people at Mr King’s celebration, which he was promoting on X earlier this week, the opinions he expressed are shared widely in Israel. UNRWA has long faced accusations of tolerating anti-Semitic content in school curriculums, being closely linked to Hamas and perpetuating the refugee status of Palestinians, which many Israelis say makes ending the Israel-Palestine conflict more difficult.

There has been even more hostility since October 7, 2023, with Israel accusing staff members of UNRWA of taking part in the Hamas-led attacks, and the Israeli army saying it has uncovered Hamas weapons and tunnel entrances at UNRWA centres, including schools.

Benayahu Ben Shabbat, of the ultranationalist group Im Tirtzu, had been to the compound many times previously. His organisation was part of the campaign to close UNRWA, organising protests, spreading the group's message on social media and lobbying members of Israel’s parliament.

“People outside Israel have concerns about subjects they just don’t know anything about, especially when it comes to UNRWA,” Mr Ben Shabbat told The National.

“It is a terror organisation. We have proof of hundreds, thousands of UNRWA employees all over Israel and outside who support terrorism and don’t even hide it."

Palestinians attempt to return to their homes on foot in Gaza, where UNRWA plays a major role in aid operations. EPA
Palestinians attempt to return to their homes on foot in Gaza, where UNRWA plays a major role in aid operations. EPA

“We know about teachers, schoolbooks – everything is about fighting Israel and having no peace with Israel.”

Many of Israel’s allies have engaged with the country’s concerns, with a number of key national donors to the organisation suspending funding after Israel said some UNRWA employees participated in the October 7 attacks, although the donations returned over the course of some months and UNRWA investigated the claims, suspending some of the accused.

Separate from the years-long, tit-for-tat accusations between Israel and the agency, much of the international worry over Israel’s blanket ban is about the logistical difficulties it causes. In the run-up to the introduction of the laws, officials of the agency said they had received no information from Israeli authorities about how to continue their services, which include running schools, medical complexes, utilities and many other aspects of daily life throughout the many Palestinian refugee camps in the region.

Mr King was certain these logistical challenges could be overcome in Jerusalem. “We have enough schools. We can accommodate all the students. It’s about 800-900 Arab students that are in UNRWA kindergartens and schools. Their new places are ready, there’s no problem with it,” he told The National.

“About medics, you’re from Britain, believe me our medical system is among the best, maybe even better than Britain’s. And it doesn’t even compare to UNRWA’s. We are welcoming them to get their treatment in the best hospitals in the world, here in Jerusalem.”

Half an hour down the road, senior staff nurse Manal Khayyat bustled around one such UNRWA clinic, under the shade of trees surrounding the Indian Hospice just inside Herod’s Gate in Jerusalem’s Old City.

The doors of the clinic were open. A few patients walked in, with young mothers carrying children and a single man asking if the pharmacy was open. The URNWA flag waved high above the street, which is often patrolled by Israel’s heavily armed border police.

“Nothing has happened today,” Ms Khayyat said. "We came at 7am to open the centre and everything’s been fine since. Senior UNRWA staff told us yesterday that we should come to work as normal.

An UNRWA clinic by Herod's Gate in Jerusalem. Thomas Helm / The National
An UNRWA clinic by Herod's Gate in Jerusalem. Thomas Helm / The National

“There’s been no army or police. We’re ready to carry out or work as usual. We’re not afraid, thank God. We have our sick to take care of – and we have justice.”

The silence at the massive Ammunition Hill compound versus the defiant business of the Herod’s Gate clinic shows the scale of Israel’s task at hand, as it proceeds with the ban. UNRWA might be detested and a symbol for Israelis of how many in the international system are biased and prejudiced against their state, particularly after October 7, but rooting it out from Palestinian society is extremely complex and another burden for a country exhausted by war.

The international staff and senior management might be gone, mostly to Amman, and their headquarters about to be seized, but the Palestinians who fill the ranks of its many institutions, and the hundreds of thousands more who use them, are not going anywhere.

“Of course we’ve been a bit afraid over the past couple of days when they told us the centre would be closed but thank God we are still here and continuing our work. Hopefully we’ll keep this up in the coming days,” Ms Khayyat said, as she excused herself to answer the call of a colleague in the back of the office.

MATCH INFO

Iceland 0 England 1 (Sterling pen 90 1)

Man of the match Kari Arnason (Iceland)

Timeline

2012-2015

The company offers payments/bribes to win key contracts in the Middle East

May 2017

The UK SFO officially opens investigation into Petrofac’s use of agents, corruption, and potential bribery to secure contracts

September 2021

Petrofac pleads guilty to seven counts of failing to prevent bribery under the UK Bribery Act

October 2021

Court fines Petrofac £77 million for bribery. Former executive receives a two-year suspended sentence 

December 2024

Petrofac enters into comprehensive restructuring to strengthen the financial position of the group

May 2025

The High Court of England and Wales approves the company’s restructuring plan

July 2025

The Court of Appeal issues a judgment challenging parts of the restructuring plan

August 2025

Petrofac issues a business update to execute the restructuring and confirms it will appeal the Court of Appeal decision

October 2025

Petrofac loses a major TenneT offshore wind contract worth €13 billion. Holding company files for administration in the UK. Petrofac delisted from the London Stock Exchange

November 2025

180 Petrofac employees laid off in the UAE

Stuck in a job without a pay rise? Here's what to do

Chris Greaves, the managing director of Hays Gulf Region, says those without a pay rise for an extended period must start asking questions – both of themselves and their employer.

“First, are they happy with that or do they want more?” he says. “Job-seeking is a time-consuming, frustrating and long-winded affair so are they prepared to put themselves through that rigmarole? Before they consider that, they must ask their employer what is happening.”

Most employees bring up pay rise queries at their annual performance appraisal and find out what the company has in store for them from a career perspective.

Those with no formal appraisal system, Mr Greaves says, should ask HR or their line manager for an assessment.

“You want to find out how they value your contribution and where your job could go,” he says. “You’ve got to be brave enough to ask some questions and if you don’t like the answers then you have to develop a strategy or change jobs if you are prepared to go through the job-seeking process.”

For those that do reach the salary negotiation with their current employer, Mr Greaves says there is no point in asking for less than 5 per cent.

“However, this can only really have any chance of success if you can identify where you add value to the business (preferably you can put a monetary value on it), or you can point to a sustained contribution above the call of duty or to other achievements you think your employer will value.”

 

The specs

Engine: four-litre V6 and 3.5-litre V6 twin-turbo

Transmission: six-speed and 10-speed

Power: 271 and 409 horsepower

Torque: 385 and 650Nm

Price: from Dh229,900 to Dh355,000

How to report a beggar

Abu Dhabi – Call 999 or 8002626 (Aman Service)

Dubai – Call 800243

Sharjah – Call 065632222

Ras Al Khaimah - Call 072053372

Ajman – Call 067401616

Umm Al Quwain – Call 999

Fujairah - Call 092051100 or 092224411

South and West: From a Notebook
Joan Didion
Fourth Estate 

Gulf Under 19s final

Dubai College A 50-12 Dubai College B

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if you go

The flights

Emirates fly direct from Dubai to Houston, Texas, where United have direct flights to Managua. Alternatively, from October, Iberia will offer connections from Madrid, which can be reached by both Etihad from Abu Dhabi and Emirates from Dubai.

The trip

Geodyssey’s (Geodyssey.co.uk) 15-night Nicaragua Odyssey visits the colonial cities of Leon and Granada, lively country villages, the lake island of Ometepe and a stunning array of landscapes, with wildlife, history, creative crafts and more. From Dh18,500 per person, based on two sharing, including transfers and tours but excluding international flights. For more information, visit visitnicaragua.us.

About Seez

Company name/date started: Seez, set up in September 2015 and the app was released in August 2017  

Founder/CEO name(s): Tarek Kabrit, co-founder and chief executive, and Andrew Kabrit, co-founder and chief operating officer

Based in: Dubai, with operations also in Kuwait, Saudi Arabia and Lebanon 

Sector:  Search engine for car buying, selling and leasing

Size: (employees/revenue): 11; undisclosed

Stage of funding: $1.8 million in seed funding; followed by another $1.5m bridge round - in the process of closing Series A 

Investors: Wamda Capital, B&Y and Phoenician Funds 

TICKETS

Tickets start at Dh100 for adults, while children can enter free on the opening day. For more information, visit www.mubadalawtc.com.

Updated: January 31, 2025, 10:00 AM