Pankaj Chaddah is a co-founder and chief operating officer of the restaurant review site Zomato.com. Suzanne Lee for The National
Pankaj Chaddah is a co-founder and chief operating officer of the restaurant review site Zomato.com. Suzanne Lee for The National

Zomato gives you food choices fast with a click of a mouse



Before their launch in a city, staff members of the restaurant information aggregator Zomato.com go knocking on the doors of any eatery they come upon.

From each of these, they note the dishes on offer, their prices, phone numbers and even map coordinates.

"We spend a month or two on the streets in each city and manually collect information from the restaurants," says Pankaj Chaddah, a co-founder and chief operating officer of Zomato.com.

Zomato, based in New Delhi, launched its Dubai services last September and expanded to Abu Dhabi and Sharjah within a month. From mom and pop delivery stores to signature restaurants, almost nothing is off their cards. And now it is going westwards.

"When we launch in a city, we already have information for 90 to 95 per cent of the restaurants," Mr Chaddah says. Later "we increase the restaurant coverage gradually".

The company has 300,000 users in the UAE. The site generates money through restaurant owners who want to advertise, and has about 70 clients in the UAE.

Murtaza Balaiyawala, the owner of Karama-based Pizza 2 Go, is one of them.

"Zomato helps the customer see how good a restaurant is compared to others, and their review system is fairly strong," Mr Balaiyawala says. "You can also respond to the reviews."

And that gives his 10-month-old company, which he took over four months ago, some online presence. Pizza 2 Go is working towards its own website.

The restaurant focuses on pizzas and lasagnas, but next month it will roll out an expanded menu, which would include burgers and pastas.

And Zomato would help to put it in the league of other budget Italian eateries. According to Zomato, it costs Dh65 (US$17) for a meal for two at Pizza 2 Go.

"Their sales support is strong," Mr Balaiyawala says of Zomato. "They call every couple of weeks on whether I want to change banners or target something new."

Zomato's database for the UAE covers more than 7,500 restaurants. It has two offices in Dubai and a 15-member team who update restaurant data every three months.

Every week on average Mr Balaiyawala says he gets 12 to 15 calls that end up in sales through Zomato.

If a customer calls the number associated with a restaurant on the website, the call gets routed through Zomato to what the website calls a "non-busy phone number at the restaurant". That helps in tracking the customer calls and reviewing them.

Despite Zomato's growing numbers of users in the UAE, India still dominates the revenue stream. The four-year-old company broke even in its home country six months ago.

"We crossed the 1 crore rupees [Dh689,312] revenue per month mark for India in October," Mr Chaddah says.

With its expansion, Zomato will move its headquarters to a bigger office in the national capital region in a couple of months.

The start-up environment in India is encouraging companies such as Zomato.

Info Edge, an Indian company, invests in young business that rides on India's growing internet market. It has invested more than US$6.5 million (Dh23.8m) in Zomato since 2010.

There are no plans to sell, but Zomato is eyeing an initial public offering in three years' time.

It launched in Colombo, Sri Lanka, in November with fewer than 1,000 restaurants, and London last month with 16,000 restaurants.

"We are looking at Doha [this week] and after that Istanbul and Ankara in Turkey, Brazil, Kuwait, Lebanon, South Africa and Indonesia," Mr Chaddah says. "We are looking at developing markets of the Middle East, Africa and Europe."

Zomato has $2m expansion plans for the UAE over the next year.

"Most of that goes for salaries for people and marketing [activities]," Mr Chaddah says.

"When we started expanding outside India, the cost becomes high compared to India; the lowest permitted labour wages are 10 times that of India."

But it has more plans for the UAE market and is looking to build an Abu Dhabi team.

"Abu Dhabi has one fourth of the restaurants that of Dubai, but the per capita spending in the [food and beverage] sector in Abu Dhabi is more," Mr Chaddah says.

And "we will have print guides for the UAE by September".

Confirmed bouts (more to be added)

Cory Sandhagen v Umar Nurmagomedov
Nick Diaz v Vicente Luque
Michael Chiesa v Tony Ferguson
Deiveson Figueiredo v Marlon Vera
Mackenzie Dern v Loopy Godinez

Tickets for the August 3 Fight Night, held in partnership with the Department of Culture and Tourism Abu Dhabi, went on sale earlier this month, through www.etihadarena.ae and www.ticketmaster.ae.

How does ToTok work?

The calling app is available to download on Google Play and Apple App Store

To successfully install ToTok, users are asked to enter their phone number and then create a nickname.

The app then gives users the option add their existing phone contacts, allowing them to immediately contact people also using the application by video or voice call or via message.

Users can also invite other contacts to download ToTok to allow them to make contact through the app.

 

What is the FNC?

The Federal National Council is one of five federal authorities established by the UAE constitution. It held its first session on December 2, 1972, a year to the day after Federation.
It has 40 members, eight of whom are women. The members represent the UAE population through each of the emirates. Abu Dhabi and Dubai have eight members each, Sharjah and Ras al Khaimah six, and Ajman, Fujairah and Umm Al Quwain have four.
They bring Emirati issues to the council for debate and put those concerns to ministers summoned for questioning. 
The FNC’s main functions include passing, amending or rejecting federal draft laws, discussing international treaties and agreements, and offering recommendations on general subjects raised during sessions.
Federal draft laws must first pass through the FNC for recommendations when members can amend the laws to suit the needs of citizens. The draft laws are then forwarded to the Cabinet for consideration and approval. 
Since 2006, half of the members have been elected by UAE citizens to serve four-year terms and the other half are appointed by the Ruler’s Courts of the seven emirates.
In the 2015 elections, 78 of the 252 candidates were women. Women also represented 48 per cent of all voters and 67 per cent of the voters were under the age of 40.
 

Spare

Profile

Company name: Spare

Started: March 2018

Co-founders: Dalal Alrayes and Saurabh Shah

Based: UAE

Sector: FinTech

Investment: Own savings. Going for first round of fund-raising in March 2019

COMPANY PROFILE

Company name: Almouneer
Started: 2017
Founders: Dr Noha Khater and Rania Kadry
Based: Egypt
Number of staff: 120
Investment: Bootstrapped, with support from Insead and Egyptian government, seed round of
$3.6 million led by Global Ventures

Our legal consultants

Name: Hassan Mohsen Elhais

Position: legal consultant with Al Rowaad Advocates and Legal Consultants.

Five calorie-packed Ramadan drinks

Rooh Afza
100ml contains 414 calories
Tang orange drink
100ml serving contains 300 calories
Carob beverage mix
100ml serving contains about 300 calories
Qamar Al Din apricot drink
100ml saving contains 61 calories
Vimto fruit squash
100ml serving contains 30 calories

The Roundup : No Way Out

Director: Lee Sang-yong
Stars: Don Lee, Lee Jun-hyuk, Munetaka Aoki
Rating: 3/5