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Abu Dhabi, UAEMonday 1 March 2021

US agency asks Tesla to recall 158,000 units for touchscreen defects

The faulty displays in Model X and Model S vehicles could increase the risk of accidents, traffic safety body says

A Tesla Model S electric vehicle for sale outside a dealership in Ohio. Bloomberg
A Tesla Model S electric vehicle for sale outside a dealership in Ohio. Bloomberg

The National Highway Traffic Safety Administration in the US has asked electric vehicle manufacturer Tesla to recall 158,000 units of its Model S and Model X cars over media control unit (MCU) flaws that could potentially increase the risk of accidents.

The US federal government agency said the 2012-2018 Model S and 2016-2018 Model X vehicles contain a "defect related to motor vehicle safety”.

“The failure rate in this investigation is significantly greater than the failure rate for vehicles [of other manufacturers] involved in prior recalls involving similar behaviour,” the NHTSA said in a letter sent to Tesla.

The MCU displays the rear-view camera image and provides the driver with a touchscreen display to control the car's heating, ventilation and air-conditioning systems.

“During a MCU failure, the screen becomes black, and a rear-view/back-up camera image is no longer available to the driver. If this image is not available, the risk of crash increases … potentially causing injury or death,” the NHTSA said.

(FILES) In this file photo the touch-screen control panel of the new Tesla Model S all-electric sedan (L), at the car's unveiling in Hawthorne, California on March 26, 2009. US road safety regulators have asked Tesla to recall 158,000 cars in America because of a safety-related defect. The National Highway Traffic Safety Administration said in a letter to Tesla January 13 that a problem with the cars' display screen and related failures result in loss of rearview camera and other safety-related vehicle functions. The agency said the defect has been found in certain 2012 through 2018 Tesla Model S cars and 2016 through 2018 Model Xs. / AFP / Robyn BECK
The touch-screen control panel of the Tesla Model S all-electric sedan, showcased at the car's unveiling in California in March 2009. AFP

“The touchscreen display will appear as a black screen and the vehicles will not have a functioning windshield defogging and defrosting system … it may decrease the driver’s visibility in inclement weather, increasing the risk of crash,” it added. Tesla did not immediately respond to a request for comment.

The failure also has an adverse effect on the autopilot advanced driver assistance system and on the turn signal functionality due to the possible loss of audible chimes, driver sensing and alerts associated with these vehicle functions.

The Office of Defects Investigation of the NHTSA began its investigation in June last year. The probe was upgraded to engineering analysis, which covers almost 158,000 Tesla vehicles, in November.

The NHTSA said Tesla implemented several “over-the-air updates” in an attempt to mitigate some of the issues, but they are “procedurally and substantively” insufficient.

It has asked Tesla to submit its response by January 27. If the car maker decides not to execute the requested recall, it must provide the agency with a full explanation of its decision, including any additional analysis of the problem beyond Tesla’s past presentations.

Tesla delivered 57,039 units of Model X and Model S, almost 11 per cent of its total handovers, last year. The company produced 442,511 units of the Model 3 and Model Y last year.

Published: January 14, 2021 01:15 PM

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