People trying to access the app or website were being greeted with the message 'We're not there yet, but we're working on it'. AFP
People trying to access the app or website were being greeted with the message 'We're not there yet, but we're working on it'. AFP
People trying to access the app or website were being greeted with the message 'We're not there yet, but we're working on it'. AFP
People trying to access the app or website were being greeted with the message 'We're not there yet, but we're working on it'. AFP

Deliveroo crashes globally as users scramble to discover why food app isn't working


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Online delivery company Deliveroo experienced a global breakdown on Saturday.

People trying to access the app or website were being greeted with a message "We're not there yet, but we're working on it", followed by a prompt to register for an email notifying the user when the service resumed.

The app and website appeared to have gone down at about 4pm (UAE time) on Saturday, said Downdetector, which tracks online outages.

Deliveroo's service was inaccessible for users in all of its markets, said Downdetector, including the UAE, UK, Netherlands, France, Italy, Australia and Singapore.

Several users took to Twitter to vent their frustration at delayed orders.

In response, Deliveroo said: "We’re currently experiencing an outage, so you won’t be able to place orders on the Deliveroo app or website. We're working hard to fix the problem, and thank you for your patience."

The National has reached out to Deliveroo for comment.

UPI facts

More than 2.2 million Indian tourists arrived in UAE in 2023
More than 3.5 million Indians reside in UAE
Indian tourists can make purchases in UAE using rupee accounts in India through QR-code-based UPI real-time payment systems
Indian residents in UAE can use their non-resident NRO and NRE accounts held in Indian banks linked to a UAE mobile number for UPI transactions

The Voice of Hind Rajab

Starring: Saja Kilani, Clara Khoury, Motaz Malhees

Director: Kaouther Ben Hania

Rating: 4/5

The bio

Favourite book: The Alchemist by Paulo Coelho

Favourite travel destination: Maldives and south of France

Favourite pastime: Family and friends, meditation, discovering new cuisines

Favourite Movie: Joker (2019). I didn’t like it while I was watching it but then afterwards I loved it. I loved the psychology behind it.

Favourite Author: My father for sure

Favourite Artist: Damien Hurst

Updated: May 29, 2023, 12:52 PM