Santander is scrambling to claw back the unexpected Christmas Day bonus for thousands of people and businesses. Bloomberg
Santander is scrambling to claw back the unexpected Christmas Day bonus for thousands of people and businesses. Bloomberg
Santander is scrambling to claw back the unexpected Christmas Day bonus for thousands of people and businesses. Bloomberg
Santander is scrambling to claw back the unexpected Christmas Day bonus for thousands of people and businesses. Bloomberg

Santander sent £130m in accidental payments on Christmas Day


Alice Haine
  • English
  • Arabic

High street bank Santander is racing to recover £130 million ($175.2 million) it accidentally paid out to about 2,000 people and businesses in a Christmas Day blunder.

About 75,000 one-off or regular payments from the lender were mistakenly paid a second time to the customers on the morning of December 25, with the cash sums including wages or money from suppliers.

However, recovering the money may be a complicated process for Santander, because some of the payments were sent to rival banks such as HSBC, Barclays, NatWest and Virgin Money.

It means the bank may have to rely on the kindness of others to secure the return of the cash, with the money coming from the lender’s reserves in the meantime.

Santander said it was sorry about the incident, which it blamed on a scheduling issue that it quickly rectified.

“Some payments from our corporate clients were incorrectly duplicated on the recipients' accounts,” a spokesperson said.

"None of our clients were at any point left out of pocket as a result and we will be working hard with many banks across the UK to recover the duplicated transactions over the coming days."

Pay UK, which runs the main payment systems in the UK, is holding talks on how to reverse the payments and some cash has already been recovered.

Under the "bank error recovery" process, Santander is talking to rivals and approaching some customers directly.

However, while banks can recover the cash, some lenders may be reluctant to reclaim the money because the account holders may have already spent it and taking it back may tip them into overdraft.

In November, Santander faced another hurdle when some of its customers could not access their online bank accounts or make card payments.

UK's plans to cut net migration

Under the UK government’s proposals, migrants will have to spend 10 years in the UK before being able to apply for citizenship.

Skilled worker visas will require a university degree, and there will be tighter restrictions on recruitment for jobs with skills shortages.

But what are described as "high-contributing" individuals such as doctors and nurses could be fast-tracked through the system.

Language requirements will be increased for all immigration routes to ensure a higher level of English.

Rules will also be laid out for adult dependants, meaning they will have to demonstrate a basic understanding of the language.

The plans also call for stricter tests for colleges and universities offering places to foreign students and a reduction in the time graduates can remain in the UK after their studies from two years to 18 months.

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FFP EXPLAINED

What is Financial Fair Play?
Introduced in 2011 by Uefa, European football’s governing body, it demands that clubs live within their means. Chiefly, spend within their income and not make substantial losses.

What the rules dictate? 
The second phase of its implementation limits losses to €30 million (Dh136m) over three seasons. Extra expenditure is permitted for investment in sustainable areas (youth academies, stadium development, etc). Money provided by owners is not viewed as income. Revenue from “related parties” to those owners is assessed by Uefa's “financial control body” to be sure it is a fair value, or in line with market prices.

What are the penalties? 
There are a number of punishments, including fines, a loss of prize money or having to reduce squad size for European competition – as happened to PSG in 2014. There is even the threat of a competition ban, which could in theory lead to PSG’s suspension from the Uefa Champions League.

CHELSEA SQUAD

Arrizabalaga, Bettinelli, Rudiger, Christensen, Silva, Chalobah, Sarr, Azpilicueta, James, Kenedy, Alonso, Jorginho, Kante, Kovacic, Saul, Barkley, Ziyech, Pulisic, Mount, Hudson-Odoi, Werner, Havertz, Lukaku. 

THE%20HOLDOVERS
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Your Guide to the Home
  • Level 1 has a valet service if you choose not to park in the basement level. This level houses all the kitchenware, including covetable brand French Bull, along with a wide array of outdoor furnishings, lamps and lighting solutions, textiles like curtains, towels, cushions and bedding, and plenty of other home accessories.
  • Level 2 features curated inspiration zones and solutions for bedrooms, living rooms and dining spaces. This is also where you’d go to customise your sofas and beds, and pick and choose from more than a dozen mattress options.
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BUNDESLIGA FIXTURES

Friday (all kick-offs UAE time)

Hertha Berlin v Union Berlin (10.30pm)

Saturday

Freiburg v Werder Bremen (5.30pm)

Paderborn v Hoffenheim (5.30pm)

Wolfsburg v Borussia Dortmund (5.30pm)

Borussia Monchengladbach v Bayer Leverkusen (5.30pm)

Bayern Munich v Eintracht Frankfurt (5.30pm)

Sunday

Schalke v Augsburg (3.30pm)

Mainz v RB Leipzig (5.30pm)

Cologne v Fortuna Dusseldorf (8pm)

 

 

Updated: December 30, 2021, 11:27 AM