The fallout of the Covid-19 pandemic has spurred many consumer trends and will define businesses’ response to them in a world with rapidly changing dynamics, a report by Euromonitor found.
Change was the only constant over the past two years, with radical lifestyle shifts motivating consumers to make “intentional, mindful and ambitious decisions”, the London-based market research firm said.
“Now, the world is on the road to recovery. Consumers are putting their plans into motion, taking chances and seizing the moment,” Euromonitor said.
The 10 trends below indicate ways consumers are taking back the reins and paving a path forward based on their passions and values:
Back-up planners
Back-up planners, who are faced with challenges in securing their usual or desired products, are looking for ways to purchase similar items or finding creative solutions to obtain similar items.
More importantly, they use technology to move to the front of the queue when supplies are threatened.
Climate changers
Eco-anxiety is making consumers aware of their individual contribution to climate change, driving purchasing decisions.
In 2021, 43 per cent of professionals said the lack of consumer willingness to pay more for these products is a significant barrier, hindering business sustainability initiatives.
Digital seniors
With the pandemic forcing the world into using digital channels, older adults have caught in on the trend: 82 per cent of consumers aged 60 and above owned a smartphone in 2021.
More than 65 per cent of this age group – which has high spending power – are seeking simpler lives, so businesses need to cater to this group.
Financial aficionados
Greater savings and time at home, hand in hand with fewer opportunities to spend money, drove consumers to improve their financial position.
The study said 51 per cent of consumers believe they will be better off financially in the next five years.
Great life refresh
Covid-19 triggered consumers to make drastic personal lifestyle changes. Businesses, then, should innovate their marketing and services that cater to this “once-in-a-generation moment”.
Employees have higher expectations from their employers when it comes to their well-being, with 44 per cent of professionals thinking their companies will invest in employee health and welfare.
Metaverse moment
The metaverse, the new digital playground further blurring the boundaries of the real and virtual worlds, is driving social networks to advance their capabilities to enter what Euromonitor says is the “Metaverse Movement”.
Arguably, all sectors will try to leverage the metaverse. The study showed that global sales of augmented and virtual reality headsets grew 56 per cent from 2017 to 2021.
Pursuit of pre-loved
Thrifting is trending, with the survey saying 33 per cent of consumers buy used or second-hand items at least every few months.
While consumers want to live sustainably, they have also made affordability a crucial factor during the unstable economic situation.
Rural urbanities
Suburban and rural communities, which offer more spacious housing and greener scenery, are luring consumers out of metropolitan areas – especially with 37 per cent of consumers expecting to work from home in the future. Conversely, city dwellers also want these benefits brought into their neighbourhoods.
Added key factor: scaling e-commerce distribution will be vital by establishing of micro-fulfilment centres and increasing last-mile deliveries.
Self-love seekers
Acceptance, self-care and inclusion are at the forefront of consumer lifestyles today.
About 56 per cent of consumers believe they will be happier in the next five years, while 54 per cent of professionals believe that more personalised shopping experiences will have a strong impact on retail over the next five years.
Socialisation paradox
The pandemic triggered a change in the ways people socialise, and this will continue in 2022, but this paradox shows that consumers are gradually returning to their normal lives.
About 76 per cent of consumers took health and safety precautions when leaving their homes in 2021 and 51 per cent expect their lives to be better in the next five years.
In numbers: PKK’s money network in Europe
Germany: PKK collectors typically bring in $18 million in cash a year – amount has trebled since 2010
Revolutionary tax: Investigators say about $2 million a year raised from ‘tax collection’ around Marseille
Extortion: Gunman convicted in 2023 of demanding $10,000 from Kurdish businessman in Stockholm
Drug trade: PKK income claimed by Turkish anti-drugs force in 2024 to be as high as $500 million a year
Denmark: PKK one of two terrorist groups along with Iranian separatists ASMLA to raise “two-digit million amounts”
Contributions: Hundreds of euros expected from typical Kurdish families and thousands from business owners
TV channel: Kurdish Roj TV accounts frozen and went bankrupt after Denmark fined it more than $1 million over PKK links in 2013
At Everton Appearances: 77; Goals: 17
At Manchester United Appearances: 559; Goals: 253
Tips for job-seekers
- Do not submit your application through the Easy Apply button on LinkedIn. Employers receive between 600 and 800 replies for each job advert on the platform. If you are the right fit for a job, connect to a relevant person in the company on LinkedIn and send them a direct message.
- Make sure you are an exact fit for the job advertised. If you are an HR manager with five years’ experience in retail and the job requires a similar candidate with five years’ experience in consumer, you should apply. But if you have no experience in HR, do not apply for the job.
David Mackenzie, founder of recruitment agency Mackenzie Jones Middle East
Who's who in Yemen conflict
Houthis: Iran-backed rebels who occupy Sanaa and run unrecognised government
Yemeni government: Exiled government in Aden led by eight-member Presidential Leadership Council
Southern Transitional Council: Faction in Yemeni government that seeks autonomy for the south
Habrish 'rebels': Tribal-backed forces feuding with STC over control of oil in government territory
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Key facilities
- Olympic-size swimming pool with a split bulkhead for multi-use configurations, including water polo and 50m/25m training lanes
- Premier League-standard football pitch
- 400m Olympic running track
- NBA-spec basketball court with auditorium
- 600-seat auditorium
- Spaces for historical and cultural exploration
- An elevated football field that doubles as a helipad
- Specialist robotics and science laboratories
- AR and VR-enabled learning centres
- Disruption Lab and Research Centre for developing entrepreneurial skills
Israel Palestine on Swedish TV 1958-1989
Director: Goran Hugo Olsson
Rating: 5/5
Types of bank fraud
1) Phishing
Fraudsters send an unsolicited email that appears to be from a financial institution or online retailer. The hoax email requests that you provide sensitive information, often by clicking on to a link leading to a fake website.
2) Smishing
The SMS equivalent of phishing. Fraudsters falsify the telephone number through “text spoofing,” so that it appears to be a genuine text from the bank.
3) Vishing
The telephone equivalent of phishing and smishing. Fraudsters may pose as bank staff, police or government officials. They may persuade the consumer to transfer money or divulge personal information.
4) SIM swap
Fraudsters duplicate the SIM of your mobile number without your knowledge or authorisation, allowing them to conduct financial transactions with your bank.
5) Identity theft
Someone illegally obtains your confidential information, through various ways, such as theft of your wallet, bank and utility bill statements, computer intrusion and social networks.
6) Prize scams
Fraudsters claiming to be authorised representatives from well-known organisations (such as Etisalat, du, Dubai Shopping Festival, Expo2020, Lulu Hypermarket etc) contact victims to tell them they have won a cash prize and request them to share confidential banking details to transfer the prize money.
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UAE currency: the story behind the money in your pockets
Another way to earn air miles
In addition to the Emirates and Etihad programmes, there is the Air Miles Middle East card, which offers members the ability to choose any airline, has no black-out dates and no restrictions on seat availability. Air Miles is linked up to HSBC credit cards and can also be earned through retail partners such as Spinneys, Sharaf DG and The Toy Store.
An Emirates Dubai-London round-trip ticket costs 180,000 miles on the Air Miles website. But customers earn these ‘miles’ at a much faster rate than airline miles. Adidas offers two air miles per Dh1 spent. Air Miles has partnerships with websites as well, so booking.com and agoda.com offer three miles per Dh1 spent.
“If you use your HSBC credit card when shopping at our partners, you are able to earn Air Miles twice which will mean you can get that flight reward faster and for less spend,” says Paul Lacey, the managing director for Europe, Middle East and India for Aimia, which owns and operates Air Miles Middle East.
UAE currency: the story behind the money in your pockets
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Defence review at a glance
• Increase defence spending to 2.5% of GDP by 2027 but given “turbulent times it may be necessary to go faster”
• Prioritise a shift towards working with AI and autonomous systems
• Invest in the resilience of military space systems.
• Number of active reserves should be increased by 20%
• More F-35 fighter jets required in the next decade
• New “hybrid Navy” with AUKUS submarines and autonomous vessels