DUBAI // A smartphone app that allows people to be paid for becoming a mystery shopper has been downloaded almost 1,000 times in a month.
UAE consumers can use ShopperInput to respond to requests posted by businesses to visit shops, report back on their experience and get paid for doing so.
“The response we have had from the public has been very good bearing in mind we only went public with the smartphone app about six weeks ago,” said Robert Keay, chief executive at Ethos Integrated Solutions, a customer-service consultancy in Dubai that developed the app.
“Since then we have had 895 people sign up and that was during Ramadan and Eid, when many people are away on holiday.”
There is no limit on the number of jobs a mystery shopper can do. A typical job lasts up to half an hour and consumers get paid directly into a PayPal account about an hour after the job.
Mystery shoppers with the best responses get priority for future jobs.
A range of businesses are taking advantage of the new app, including clothes stores, banks, foreign exchanges and restaurants.
Fast-food outlets are also expected to be part of the system soon and demand for the app is expected to increase.
“It’s very promising because we haven’t done any advertising or promotion of the app apart from some social-media stuff,” he said.
“Things will start to pick up from September and we expect to attract about 1,000 new people to use the app each month.
“There is a real interest among people to take part and the people who have downloaded or used our website are completely new.
“We are yet to start encouraging our existing 12,000 mystery shoppers to sign up for it.”
The attraction of the app is that people can earn an average of between Dh40 and Dh50 per job as a mystery shopper.
“There is usually more than one job available so if you’re at a mall you can do a couple of jobs and earn Dh100 or more very easily.”
So far 241 mainly Dubai-based businesses have provided jobs for mystery shoppers via the app and more are expected to follow soon.
“It’s always a bit of a chicken and egg situation. Do you go for customers or the clients who provide the jobs?” said Mr Keay.
“We are going for the clients and our focus is on getting more jobs posted on the app for people to do.
“We expect things to pick up from September as people return from their holidays.”
In two weeks the company is planning to launch a service that will allow companies to send out surveys for customers to fill in.
“Businesses are really keen on getting real customer feedback and I think more will come onboard. “We have had discussions with three major retailers about this service.”
The app has been welcomed by the public.
“It’s a great idea and I’ll definitely look into getting the app,” said Lucy Banks, an HR worker from Bristol, UK.
“If you’re in the mall anyway and can make a bit of extra cash by taking part in something like this then it makes sense.
“It’s something people will be interested in doing and hopefully the shops that get feedback can improve their service.”
Others criticised the level of customer service in many retailers and hoped the responses from customers would spur them to improve their service.
“The problem in many stores is that the people working there are only told to push for a sale,” said Jim French, a finance consultant from London, UK.
“It’s really annoying because when you ask a shop assistant a simple question about a product they usually don’t have a clue about the product and end up reading the details on the box.
“I don’t blame the staff because it’s not their fault. They are only doing what they are being told.”
ShopperInput is available from Apple’s App store and Google Play.
For more information visit www.shopperinput.com.
nhanif@thenational.ae
ESSENTIALS
The flights
Fly Etihad or Emirates from the UAE to Moscow from 2,763 return per person return including taxes.
Where to stay
Trips on the Golden Eagle Trans-Siberian cost from US$16,995 (Dh62,414) per person, based on two sharing.
Tips to avoid getting scammed
1) Beware of cheques presented late on Thursday
2) Visit an RTA centre to change registration only after receiving payment
3) Be aware of people asking to test drive the car alone
4) Try not to close the sale at night
5) Don't be rushed into a sale
6) Call 901 if you see any suspicious behaviour
The biog
Marital status: Separated with two young daughters
Education: Master's degree from American Univeristy of Cairo
Favourite book: That Is How They Defeat Despair by Salwa Aladian
Favourite Motto: Their happiness is your happiness
Goal: For Nefsy to become his legacy long after he is gon
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Bantamweight: Victor Nunes (BRA) beat Azizbek Satibaldiev (KYG). Round 1 KO
Featherweight: Izzeddin Farhan (JOR) beat Ozodbek Azimov (UZB). Round 1 rear naked choke
Middleweight: Zaakir Badat (RSA) beat Ercin Sirin (TUR). Round 1 triangle choke
Featherweight: Ali Alqaisi (JOR) beat Furkatbek Yokubov (UZB). Round 1 TKO
Featherweight: Abu Muslim Alikhanov (RUS) beat Atabek Abdimitalipov (KYG). Unanimous decision
Catchweight 74kg: Mirafzal Akhtamov (UZB) beat Marcos Costa (BRA). Split decision
Welterweight: Andre Fialho (POR) beat Sang Hoon-yu (KOR). Round 1 TKO
Lightweight: John Mitchell (IRE) beat Arbi Emiev (RUS). Round 2 RSC (deep cuts)
Middleweight: Gianni Melillo (ITA) beat Mohammed Karaki (LEB)
Welterweight: Handesson Ferreira (BRA) beat Amiran Gogoladze (GEO). Unanimous decision
Flyweight (Female): Carolina Jimenez (VEN) beat Lucrezia Ria (ITA), Round 1 rear naked choke
Welterweight: Daniel Skibinski (POL) beat Acoidan Duque (ESP). Round 3 TKO
Lightweight: Martun Mezhlumyan (ARM) beat Attila Korkmaz (TUR). Unanimous decision
Bantamweight: Ray Borg (USA) beat Jesse Arnett (CAN). Unanimous decision
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Stars: Mel Gibson, Colin Woodell, Mishel Prada
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Started: 2022
Founders: Venkat Reddy, Mohammed Al Bulooki, Bilal Merchant, Asif Ahmed, Ovais Merchant
Based: Dubai, UAE
Industry: Digital receipts, finance, blockchain
Funding: $4 million
Investors: Privately/self-funded
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Director: Michael Sarnoski
Rating: 4/5
SPEC SHEET: NOTHING PHONE (2)
Display: 6.7” LPTO Amoled, 2412 x 1080, 394ppi, HDR10+, Corning Gorilla Glass
Processor: Qualcomm Snapdragon 8+ Gen 2, octa-core; Adreno 730 GPU
Memory: 8/12GB
Capacity: 128/256/512GB
Platform: Android 13, Nothing OS 2
Main camera: Dual 50MP wide, f/1.9 + 50MP ultrawide, f/2.2; OIS, auto-focus
Main camera video: 4K @ 30/60fps, 1080p @ 30/60fps; live HDR, OIS
Front camera: 32MP wide, f/2.5, HDR
Front camera video: Full-HD @ 30fps
Battery: 4700mAh; full charge in 55m w/ 45w charger; Qi wireless, dual charging
Connectivity: Wi-Fi, Bluetooth 5.3, NFC (Google Pay)
Biometrics: Fingerprint, face unlock
I/O: USB-C
Durability: IP54, limited protection
Cards: Dual-nano SIM
Colours: Dark grey, white
In the box: Nothing Phone (2), USB-C-to-USB-C cable
Price (UAE): Dh2,499 (12GB/256GB) / Dh2,799 (12GB/512GB)
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Director: Stephen Gaghan
Stars: Robert Downey Jr, Michael Sheen
One-and-a-half out of five stars
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Date started: January 2022
Founders: Premlal Pullisserry and Lijo Antony
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Investment stage: Seed
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LA LIGA FIXTURES
Thursday (All UAE kick-off times)
Sevilla v Real Betis (midnight)
Friday
Granada v Real Betis (9.30pm)
Valencia v Levante (midnight)
Saturday
Espanyol v Alaves (4pm)
Celta Vigo v Villarreal (7pm)
Leganes v Real Valladolid (9.30pm)
Mallorca v Barcelona (midnight)
Sunday
Atletic Bilbao v Atletico Madrid (4pm)
Real Madrid v Eibar (9.30pm)
Real Sociedad v Osasuna (midnight)
Info
What: 11th edition of the Mubadala World Tennis Championship
When: December 27-29, 2018
Confirmed: men: Novak Djokovic, Rafael Nadal, Kevin Anderson, Dominic Thiem, Hyeon Chung, Karen Khachanov; women: Venus Williams
Tickets: www.ticketmaster.ae, Virgin megastores or call 800 86 823
The specs
Engine: two permanent magnet synchronous motors
Transmission: two-speed
Power: 625hp
Torque: 850Nm
Range: 456km
Price: from Dh737,480
On sale: now
Company profile
Name: Yabi by Souqalmal
Started: May 2022, launched June 2023
Founder: Ambareen Musa
Based: Dubai
Sector: FinTech
Initial investment: undisclosed but soon to be announced
Number of staff: 12
Investment stage: seed
Investors: Shuaa Capital
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Oman, UAE, Namibia
Al Amerat, Muscat
Results
Oman beat UAE by five wickets
UAE beat Namibia by eight runs
Fixtures
Wednesday January 8 –Oman v Namibia
Thursday January 9 – Oman v UAE
Saturday January 11 – UAE v Namibia
Sunday January 12 – Oman v Namibia
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MATCH INFO
Tottenham Hotspur 0 Everton 1 (Calvert-Lewin 55')
Man of the Match Allan (Everton)